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October 2023 by Grace Whitcomb
I moved to Henderson, Nevada in November of 2019 and on the top of my “To Do List” was “find a good hair stylist.” As I was getting tired of Googling for information on the best hair salons in Henderson, I came upon High Maintenance Hair Salon. What caught my attention was Rachael’s (the proprietor of this salon) statement about giving the client her undivided attention throughout the appointment, not letting any distractions come between her and the client, not even a ringing phone! Now, that’s what I call real commitment to “service excellence”. I have been a happy and satisfied client of Rachael since the beginning of 2020. Indeed, Rachael delivers what she promises and then some. I recall one instance when she asked me to bring an empty bottle to the salon for my next appointment. To my surprise, she created a formula of a mixture of hair color and hair conditioner and gave me instructions on how to use it as hair conditioner after washing my hair. The purpose is to extend the life of the hair color effect between each hair coloring appointment. That was a good example of Rachael’s creative thinking on how to enhance the way she delivers her hair coloring service. Like she said, she listens and learns as much as she can on the initial client consultation. The clients’ expectations, hair color and hair style preferences, etc., are in her notebook. Now and then, I would get compliments on my hair color or hair cut from friends and total strangers! Aside from being a happy and contented client of High Maintenance Hair Salon, I have great respect for Rachael’s professionalism, dedication to her craft and commitment to maintaining a safe and clean environment for her clients, especially during challenging times of the Covid pandemic. She is a sole proprietor who runs her business like a big company and delivers top-notch service. I am so glad to have her in my corner for all my hair maintenance needs!! Thank you, Rachael!
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October 2023 by Brianna Laughton
Rachael is professional, talented, and down to earth. She will listen to what you want and offer her expertise if asked. Coming from another hairdresser, she’s a very good hairdresser! 10/5
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August 2023 by Jennifer Smith
I highly recommend! I have gone to Rachael at High Maintenance Hair Salon for many years. She is always ready at your appointment time. She pays great attention to what you want and will ask questions to clarify that you and she are on the same page. Rachael gives consistently excellent haircuts. I travel over half an hour to see her because she is amazing. The best!Services: Bang trim
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July 2023 by Jerry S
From the moment you walk into the High Maintenance Hair Salon you feel completely welcome. Rachael is professional, smart, easygoing and ALWAYS on time. My wish list for the perfect stylist had only three items and she checked them all … plus, plus, plus! She listens to what I think I want and discusses options; clearly, she’s an expert with highlights/color/styling; and she is definitely someone I look forward to visiting every 8 weeks. If she can keep me a ‘natural’ blonde, ensure I don’t get stuck in a time warp, and have a relaxing, fun time - - what more can I ask?! She wowed my husband so much that she also tames his beautiful waves now. The location is perfect – easy access and tons of parking.I can highly recommend Rachael and the High Maintenance Hair Salon! You'll leave your appointment feeling fabulous!
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July 2023 by Lisa B
I’ve been a client of Rachael’s for 10 years and she’s hands down the best stylist/colorist I’ve had. She listens and gives honest feedback, never tries to sell you products you don’t need, and I always look forward to my appointments with her. Highly recommend her!Services: Haircut
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July 2023 by Dianne Johnson
I have been visiting High Maintenance salon, and Rachel for over 20 years. I would follow her anywhere she went. Not only does she take care of my regular hair needs, she also did an exceptional job for my wedding. She always listens to what I want and need. She is incredibly professional and responsive, and I cannot recommend her enough.Services: Blowouts
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July 2023 by Anita Deanne
Great hair salon, experienced, professional and always pleasant. I have had my hair colored, cut and styled by Rachel for 11 years and was never disappointed. I highly recommended her salon and services.Services: Bang trim
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July 2023 by Irene Wandtke
High Maintenance is the best! Rachael is professional, kind and keeps her salon immaculate! Her talents always keep my hair looking fantastic!!Services: Blowouts
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July 2023 by grace cohan
Rachel is so good with hair! You can tell it’s her passion, and you won’t go wrong when you go give her a try! Very professional and expert at hair.Services: Blowouts
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March 2023 by Linda Szpak
I am very pleased with the way Rachael cut my hair. I also appreciated the fact that she was willing to make the appointment for me at the last minute. She was friendly, outgoing and has a great sense of humor. She also educated me on how to condition my hair, which was very helpful. I will definitely be back! :)
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December 2022 by Brittany Langdon
Over the past few years I have been a little bit lazy in my hair care. I wanted a refresh so I looked up salons and Rachael’s had very strong reviews mostly in regards to keeping things natural, which I of course loved, including hair coloring. I went in for a cut last Friday and was anticipating longer than an hour since we’d never met. Let me tell you, she is so knowledgeable and efficient at what she does, I was in and out in less than an hour. The other reviews were right! Since leaving her salon on Friday, I have received more compliments on my haircut than I ever have before! She educated me on products to use, not to use as well as how to style my hair the way I wanted it and she is so in touch with hair and what people are wanting right now that she styled it EXACTLY how I want to myself one day! Practice makes permanent is her slogan and I am going to put the work in! I highly recommend Rachael and her skill set, thanks so much for making me feel beautiful!!Services: Hair hydration treatments
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December 2022 by Brittany Helsel
Over the past few years I have been a little bit lazy in my hair care. I wanted a refresh so I looked up salons and Rachael’s had very strong reviews mostly in regards to keeping things natural, which I of course loved, including hair coloring. I went in for a cut last Friday and was anticipating longer than an hour since we’d never met. Let me tell you, she is so knowledgeable and efficient at what she does, I was in and out in less than an hour. The other reviews were right! Since leaving her salon on Friday, I have received more compliments on my haircut than I ever have before! She educated me on products to use, not to use as well as how to style my hair the way I wanted it and she is so in touch with hair and what people are wanting right now that she styled it EXACTLY how I want to myself one day! Practice makes permanent is her slogan and I am going to put the work in! I highly recommend Rachael and her skill set, thanks so much for making me feel beautiful!!
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June 2022 by Michelle Goldsmith
Rachael is my go to stylist when I'm getting my hair cut and colored. I've been going to her for about a year and always have the best experience. I always struggle between what I want and what I need. Rachael finds really good balance and give the best advice every time! She also gives the BEST scalp/head massage!Services: Highlights
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June 2022 by Alice Olson
Wow! Very rude, one-owner salon. Very curt voice tones when inquiring about services offered. I have no time for abrasive attitudes. Plenty of more welcoming salons in the area.Services: Highlights
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June 2022 by Yvonne B.
I have layered curly thick hair and was so happy to have found Rachel! She is amazing! There were two reasons I needed someone that was an experienced professional who cared and listened to his/her clients. The first reason is I have always found it to be challenging in finding a stylist that knows how to really work with my hair type in general. The 2nd is I have cancer and was about to go through my journey which included surgery & chemo. Rachel from the start listened to my concerns regarding my hair and provided invaluable recommendations. She cut my hair beautifully! I even went in weekly for blow outs and styling, as once I had surgery, I could not wash my hair myself for several weeks. Needless to say...I couldn't have put myself in better hands then Rachel. She provided expertise, gentle care and wonderful guidance with my hair. She truly cares about her clients and I am so happy to have her as my stylist. I highly recommend!
