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March 2024 by Jerrard Foster
U will not b disappointed Ham, Turkey ? cooked to satisfaction and staff friendlyParking: Save and security
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March 2024 by DrLeopold Leopold
Friendly place with great ideas to enhance your meal.
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February 2024 by Max B
Exceptional service, products, and customer
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January 2024 by Rkless_Jay IRL
After contacting the store to inquire about how to obtain a refund, I was met with a rude and unpleasant manager. He told me to contact corporate and dispute with our bank. I contacted corporate and was told to inquire and talk to the store personally. The manager (Rico) there told me that once the order is “picked up” or in this case cancelled, there is no record of the order in their system. We are getting nowhere with either side of HBH and have now lost $100 because of the horrible customer service. Never ordering with this company again.
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January 2024 by Tia Smith
Yesss, it's been years, but this year I decided to grab a Honey Baked meal. I was NOT disappointed. We bought far more than was needed for yhe 3 of us, but we happily ate on our Christmas for for a few days and was not yired or sick of it. It was sweetened even more by the fact that no one spent hours sweating and cooking and got a lot more family time and laughter in. A win-win!!!
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January 2024 by HB
Hybrid order started on-line and finished In-Store. Got a little confusing. Downgraded my on-line discount (substantial) and substituted with some convoluted lower in-store amount. Oh well; got to remember HBH is in a separate niche, and if you want their EXCELLENT products you have to be willing to pay. They really don't have any competition. The Gentleman and Staff assisting me all were professional, kind and responsive.
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December 2023 by Margaret Walker
I ordered a ham to have for the holidays. I have been getting honey baked hams for many years. When I went to pick it up they didn't show it to me as they always did in the past. The expiration date was 7 days from the date of purchase. It tasted old and dry. Very disappointed. It was definitely not what I'm use to. I will probably go to another store next time.
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December 2023 by Latricia Reynolds
Great crew
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December 2023 by Patricia Anderson
Half ham purchased it was ordered online and you can set your pick up time. I got here at 7:20am for an 8am pick up with no line which was shocking cause this place is always busy. I received 2 reminder emails that it was time to pick up my order which is really nice. The ham is really the best you can get anywhere. The honey crust is smoky and the ham is tender melt in your mouth delicious. I can’t help but sample it before stashing it away for Christmas potluck sliders!!! ??. We will use Kings rolls and various cheeses and condiments I can’t wait!!!!
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December 2023 by Don Arnold
Great people working here
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December 2023 by Hitoshi Yuhara
I placed the order online for a 10lb ham on the bone (half ham). When I called to ask how long it takes to warm up the ham, the associate said that he doesn't know. Then immediately proceeded to say, in a very condescending way, "will that be all sir?"Whe ln I arrived at the store, there were no other customers in the store. The first associate walked away as she saw me. Then a minute later, another associate slowly made his way to assist me. He asked for my phone number for the order and as I started to give him the number, he interrupted me and and abruptly asked for my name. Then he slowly walked back to the walk in refrigerator and moved some things around (not at all enthusiastic) and seemed to not be able to find my order. Then he threw 2 pieces of ham on the counter, 1 with a bone (7lbs) and 1 that said quarter ham (5lbs). I informed him that I had ordered a 10lb ham on the bone and that this was not my order. He then said, "that's all we have. It's 2lbs more than what you ordered." I explained that I needed a ham that was on the bone that was close to 10lbs and that it cannot be in pieces. He said that he has nothing bigger than the 7lb ham on the bone, while I was staring at a piece in the display that was clearly bigger. I let him know that it doesn't have to be 10lbs, that it can be 9lbs or even 8lbs. His reply was, "what do you want me to do about it?"Aside from the rude interactions from every associate at this location, they also had the entire day to inform me that there was no 10lbs ham on the bone. This was an epic fail. All of my family members order from here and send hams as gifts every year. I will inform every one of them to stop ordering from this company. Absolutely unacceptable.
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December 2023 by Jeff Bierman
I tried to pre-order in the store and I was told that we couldn't do that and it had to be ordered online. I pre-ordered turkey and ham for Christmas. I was told it gets really busy starting on the 20th for pick up. I picked it up on the 20th and had no line. When we opened the turkey on Christmas Day we noticed the turkey had a "best by" date of December 24th. It tasted fine, but I was worried about the leftovers being too old.
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December 2023 by Rus Rossini
First time here and very disappointed. The initial wait to order was almost 5 minutes, and the place was not busy. Ordered a couple 3 piece ham sliders.The staff was confused, slow, and kept walking out back. Then in the middle of a group of kids came in and tried to start a fight with a worker (police were called).Still other workers were clueless. Ultimately I waited 30 minutes for the sliders. The older women apologized for the delay and included 3 extra sliders. But still...The sliders didn't look anything like the pics. There was very little ham, and you basically tasted the bread and not the ham. At 3.33 per slider, not worth itI seldom give bad reviews, but this location does live up to company standards.
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December 2023 by Aaron Brown
It was the Wednesday before Thanksgiving so you can imagine what the line was like but staff came out several times to let us know the process and that our orders would be filled, just be patient.
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December 2023 by angie m
This store has the worst customer service! I have been calling for 3 days straight & can't get thru! I ordered my ham paid $120, got in a wreck and was unable to pick it up at my scheduled time and they wouldn't let me in even tho they were open! Where's the holiday spirit?? Now I can't even get anyone on the phone!! Whats the point of having phones when I literally have spent hours listening to the recording w no answer! Called corporate no answer! I just need to see if my ham is still available before I inconvenience anyone to take me there or spend more money on an Uber So frustrating
