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January 2024 by Hannah Billingsley
20 dudes walking around , only 2 working.Takes an hour and a half to wash an already basically clean truck.Watched the dude wipe the same spots about 5 times.As a female that has washed my own stuff my whole life , I cannot pay to watch lazy men half way clean my truck. A big NO THANK YOU.
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November 2023 by Laura H.
This is not what I usually do, but this place has lost all our business and we have been MANY times with many cars and multiple family members. Poor customer service will drive away your customers.... and it has.
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October 2023 by Danielle W
I always get my car washed here. Today I took it in at 8 am got the "Managers Special" on my Rav 4 and when I started to leave i noticed that he forgot to wash the windows again, looked like dry water spots, but where the wipers can't reach. The person who did my car already left to get another car so I drove home. Trying to clean my windows now myself the spots won't come off. Windex, washer fluid nothing. Absolutely horrible. At a loss at how I can get it off my windows now. The sun roof window looks like it may be wax.Update: 9/24/23 Still not able to get rid of these water or wax spots. So irritated. I have no idea what to do.Services: Polishing
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October 2023 by Cesareo Razo
I'm not one to give bad ratings nor negative feedback but I can't let it go, especially after seeing all the bad reviews people are leaving. I've been here 4 times now, and each time was a not so good experience.1st visit: $21.99, basic wash, they did ok, but then again I didn't expect the best for that price and their basic package. 2nd visit: My wife's SUV needed a buff and wax because it was time, I paid $189 for their SUV price. Now for that price and the fact that they had it for over 2 hours, I expected a very, very nice job. Unfortunately there were still spots, grime and dust in some places. 3rd visit: yes, another visit, I figured I'd give them another try, especially because they are so conveniently close. I did the basic wash , $23, again since the buff and wax was just done a few weeks ago. Needless to say, the job was mediocre. Now the 4th and now last visit: This time I took my truck because it's been quite awhile since it's last wash, $27, (I guess truck price?) . I'd give it a 3 but again, that's their basic package.
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October 2023 by Cesareo R.
I'm not one to give bad ratings nor negative feedback but I can't let it go, especially after seeing all the bad reviews people are leaving. I've been here 4 times now, and each time was a not so good experience.1st visit: $21.99, basic wash, they did ok, but then again I didn't expect the best for that price and their basic package. 2nd visit: My wife's SUV needed a buff and wax because it was time, I paid 189 for their SUV price. Now for that price and the fact that they had it for over 2 hours, I expected a very, very nice job. Unfortunately there were still spots, grime and dust in some places. 3rd visit: yes, another visit, I figured I'd give them another try, especially because they are so conveniently close. I did the basic wash , $23, again since the buff and wax was just done a few weeks ago. Needless to say, the job was mediocre. Now the 4th and now last visit: This time I took my truck because it's been quite awhile since it's last wash, $27, (I guess truck price?) . I'd give it a 3 but again, that's their basic package.
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September 2023 by Sara H.
Great place if you want to waste $36.99 for a very crappy wash job and pretend vacuum job including the fresh smell of a barn full of manure instead of the "air freshener " Pina colada . Horrible horrible horrible . Had to come home and air out my car for 2 hrs and clean everything myself after it took them an hour to do basically nothing but take my money. Would rather not do any star at all but it makes you choose one.
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September 2023 by Sheri VanOosten
No welcome just asked what number? No friendly greeting. Poor job of doing any inside car windows. Bugs all over grill too. Paid $29.95 for this?? I gave guy $5 tip and he looked so mad, there was no thank you. Forgot my air freshener. When I asked for it you would of thought I asked for a new car. Not again
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September 2023 by Ruby S.
Today I had a stark reminder C any I stopped coming here for over two years! They're attention to detail is very poor , there inside of my car has areas missed and the vacuuming was poor. Lesson learned will never come here again. $21 waste of money
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September 2023 by Jeanni P
I paid over $17 today to have my car washed. Bird droppings were all over my car. They were still there after you guys finished washing my car. It’s not like you can’t see them, because my car is black! This is the first and last time I ever go to this car wash!Service: Auto interior vacuuming
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September 2023 by Sunshine Bean
They are sooooo sweet and fast. They did an amazing job. It's definitely the best car wash I've ever been to.
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September 2023 by Jeanni P.
I paid over $17 today to have my car washed. Every place a bird dropping was on my car was not removed at all. It would take a little bit of elbow grease to get them off, but nothing was attempted to try and remove them. I ended up removing them myself when I got home. It's not like you couldn't see them, because my car is black, and they stuck out like a neon sign! This was my first and last time to use this car wash!
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July 2023 by Doug Wever
In my opinion one of the best car washes in Henderson. Waiting area needs some attention. Like some comfortable seating.
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July 2023 by Eric Roseth
Run as fast as you can away from this place. Took my truck in to get washed and came out with a broken antenna.snapped the base completely off. Also, the wash/detail job they had done was horrible. When I asked what happened to the antenna, manager stated that he didn't visually inspect so therefore it was probably like that when I brought in . He basically said it's not there responsibility if things get broken while they are washing vehicles. Asked them why they didn't do a great job on the outside and response was, "we are not a detail shop". The reason I went to them, because they are close to the house. The reason I will drive a hundred miles not to use them, I like my truck clean and to not have pieces falling off. Please do you car a favor and don't use Horizon Village Square Car Wash.
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July 2023 by Eric R.
Run as fast as you can away from this place. Took my truck in to get washed and came out with a broken antenna.snapped the base completely off. Also, the wash/detail job they had done was horrible. When I asked what happened to the antenna, manager stated that he didn't visually inspect so therefore it was probably like that when I brought in . He basically said it's not there responsibility if things get broken while they are washing vehicles. Asked them why they didn't do a great job on the outside and response was, "we are not a detail shop". The reason I went to them, because they are close to the house. The reason I will drive a hundred miles not to use them, I like my truck clean and to not have pieces falling off. Please do you car a favor and don't use Horizon Village Square Car Wash.
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June 2023 by norell andretta
Honestly this place is not great. They never fully vacuum the interior. Every single time I have to ask them to re-vacuum the car. The last two times I’ve been there they left my car smelling like vinegar when I paid for air freshener. The outside of the car..they always miss spots this time it was two big huge spots that were very obvious. I’m done with this place.
