-
February 2024 by sylvia martinez
Always great selection they have when I stop by. I love their rewards system and when they have hot cash deals going. Lovely staff always ready to assist and have a good touch and go system I don’t feel like they are chasing me around the store ?
-
February 2024 by martina williams
Love my leg warmers!
-
January 2024 by Luz Agramonte
GOOD NIGHT AND AMEN GOODBYE
-
January 2024 by debbie pellersels
My granddaughter loves this place
-
December 2023 by Miranda Tracy
I ordered an eyeshadow pallet online for pickup. When I came to get it, I was given a defective one. I went back inside and asked the staff for help. Despite how busy they were, they took the time to address my issue. Mars, the manager, was wonderful! They price matched and exchanged the pallet for a different one. They even offered to give me another 30% off if I had more shopping to do. I didn't plan on shopping anymore that day, but it was a very nice gesture. Thanks so much!
-
December 2023 by dez bby
had 4 small stickers and had been waiting in line behind a screaming child for about 10mins. finally when it was my turn, i go to the register where nick (cashier) is and another women comes up from the side (not in line) and nick asks who was next altho he knows it was me, ive been standing there for 10mins! the other woman admits its me but that she needs help. nick tells me to wait and helps her. im still waiting when nick come back and finally helps me. the woman stands behind me in line. nick rings up my 4 small stickers and i ask his name and he says nick, im the manager is there something i can help you with? im sorry, im a manager too. i would never ask 2 customers who was next and then help the person who wasnt in line and who wasnt next! i was astounded at the poor customer service and that this was supposedly a manager. the worst part is the girl behind me that he helped first got done before me. obviously hot topic does not think my time is important.
-
December 2023 by Desiree S.
had 4 small stickers and had been waiting in line behind a screaming child for about 10mins. finally when it was my turn, i go to the register where nick (cashier) is and another woman comes up from the side (not in line) and nick asks who was next altho he knows it was me, ive been standing there for 10mins! the other woman admits its me but that she needs help. nick tells me to wait and helps her. im still waiting when nick come back and finally helps me. the woman stands behind me in line. nick rings up my 4 small stickers and i ask his name and he says nick, im the manager is there something i can help you with? im sorry, im a manager too. i would never ask 2 customers who was next and then help the person who wasnt in line and who wasnt next! i was astounded at the poor customer service and that this was supposedly a manager. the worst part is the girl behind me that he helped first got done before me. obviously hot topic does not think my time is important.
-
December 2023 by Cynthia Hernandez Makeup
This whole shopping center is amazing. It's never too crowded and alot more organized then other stores.
-
November 2023 by Johnathan Henson
I stood in line for just a piercing the guy took me to the stand, proceeded to help someone else, instead of getting my stuff and getting back to the cashier he sends me to the back of the line. I stood in line for that specific thing, I was ready to check out, don't send me behind people who were just standing at the stupid case.
-
October 2023 by Louise Sultzer
Incredibly nice, Libby helped my boyfriend and I, and showed us some other stuff we might like, which, we so did! Bought a few things, the store is clean, organized more than the other stores in that mall, more welcoming & friendly too. Thank you to all of the employees working there, who were so kind compared to the Spencer's employees! Totally recommend it. (And Libby we you)
-
October 2023 by David Kocinski
Staff is always friendly and if you have a show, band, or characters you want, they take suggestions.
-
October 2023 by Jamie Oneal
Drive from out of state to shop at hot topic OFTEN and usually get treated great however I usually shop at Meadows Mall. Went to Galleria HT today and will probably NEVER go back. Thank you to Mr. "Miguel" (around noon october 2nd) for profiling my family. My husband and I totally looked suspicious with my baby in tow. Extremely RUDE AND INSENSITIVE. I would LOVE to speak with a real person to file my complaint. The manager there was no better when confronted. EMPLOYEES PROFILING AT GALLERIA MALL PUBLIC WARNING ⚠️ My family and I will take our VIP membership down the road to Meadows from now on.
-
September 2023 by CT S
Always welcoming staff, great items
-
September 2023 by Robin “Sweetstuff696969” Kesinger
Great store,...highly EXPENSIVE !!! You'll find what you need if your shopping for that unusual teenager !! Bring lots of $$$....have fun !!!;
-
August 2023 by Daireynn Martin
Love looking at thing I want to buy from here
