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March 2024 by Twirling to Fight Cancer
I have done my taxes for three years excellent service. Ann is outstanding at what she does. Ann for CEO of HR Block... as long as she can still do my tax returns lol.
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March 2024 by Vel Nicely
Heather at the office on Stephanie, was just the best. She was so friendly, fast and accurate and gave us tips that we can use for next years returns. Great service. And I didn't get her name but the girl at the front desk made a great impression also
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February 2024 by Tim Long
The girl that did my taxes Heather is outstanding ....
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February 2024 by Christine Barbour
Costs too much, I should have waited until the 10th for Bobbi to be back. I feel like this mistake costs me hundreds of dollars.
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February 2024 by D.D.L.
Heather is professional, friendly & amazing. In & out in a timely fashion ?
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February 2024 by Trisha Voss
Ridiculously expensive for something you can do for free at home. JUST. DONT.
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February 2024 by Miliano Ryan-Mendez
Awesome and very detail orientated.
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February 2024 by Denise Standen
Ms. Dudi was very knowledgeable and helpful with my next years filing.
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October 2023 by Laurie Brown
Fast preparation and exceptional employees. Reasonable fees. Easy to get appointment
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August 2023 by Nicole Vigna
Filed my taxes back in march paid 100s of dollars and haven’t received it. I have been calling and leaving multiple messages at this locations number for months now during the hours they are open and no one ever seems to answer the phone or call me back.
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June 2023 by Colin Stutz
I filed my own taxes the last few years, but this is first year filing jointly with my wife so I took them in. I used H&R Block when I lived in NY so I figured I'd go back. I had a few months taxes that had to be filed in NY, so I was sent to work with Bobbi Wilson, who:- Took over a month to file- Called me about once a week with questions of the kind "I have this spreadsheet from you with amounts and dates. Are those the dates the amounts were paid, and if so how much was paid on that date?" It was hard to understand what she didn't understand- Needed me to come in 3 more times to answer questions- Watched her try to add my estimated payments four times and was wrong each time- Originally mis-filed my NY taxes such that I would owe over $20k- Signed us up for multiple services while implying they were standard (as opposed to choices) and didn't mention they cost extra- Tried to not honor a returning customer coupon because it had expired (I had brought our taxes in 3 weeks before the expiration date, she just took weeks to get it done)- Took our banking information and told us it would be used to pay what we owed, which was done correctly for NY but apparently not for the federal. Received a letter that the outstanding balance was never paid to the IRS. The H&R Block office told us that WE had CHOSEN to pay by check, which is clearly not correct seeing as their system worked for NY. They shrugged and told me I have to pay the late fine and it's my fault.All of this nonsense cost us over $400. They charged us over $400 to incompetently do a bad job that would have been worse if we weren't paying attention to fix Bobbi's many mistakes. I had assumed a large corporation would have incentive to ensure quality work was done, but I guess that's not the case.We'll be finding a private CPA to work with in the future.
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April 2023 by Original Senpai
Very bad communication, workers are not very helpful and their attitude is very condescending. They also need to have a talk about workplace conditions, some of the workers have bad BO and it would be very upsetting for other customers to come in and have to smell it.
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April 2023 by America S.
Thank you Mirela Dudi for making our first time ever at H&R Block positive!! You were fast and on point! We will see you this coming year when tax season!
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April 2023 by Joyce C.
terrible customer service. severely lacking in communication and the most foul body odor on top of a foul attitude. no stars.
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March 2023 by Sue Hinton
Ann Marty is great Stephanie and Sunset