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September 2022 by Loretta Apkarian-Hendricks
This company deserves big recognition .. I use to buy my ink from staples for my canon . The past few years I use this company exclusively. The ink is excellent and I pay The same price for 12 cartridges from them that I paid for one large black at staples. I recently had an issue with my printer and EMILY the angel helped my til I got it right . If you have a problem with them they stand by their products. So if you want good ink for a fantastic price use inkojet , and you will be very pleased . Each time I emailed them (and it was many) I got a response almost immediately so I don’t understand the complaints about calling and not getting an answer…did you write them?
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July 2022 by Vivian Rush
I am so glad that I discovered inkojet before replacing my old but reliable HP printer. This is the only place I am now able to purchase cartridges and actually at a much better price then previously. My most recent shipment did not work but customer service was very helpful and I just received a replacement shipment without charge. This claim was months old because I had been traveling and then honored it anyhow.I would recommend them highly!
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May 2022 by Chy Renee
So disappointing. Non sense. Do not even think stopping here ! This place is scam, cartridges don’t work. What kind of quality is this? Go to Office Depot .5mile down street and earn rewards
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August 2021 by Kim K.
I placed an order for 8 Epson 252XL cartridges In June 2021. When the box of inks arrived, the black cartridges had broken open and black ink was everywhere. Unfortunately, I didn't realize it until the ink was all over my hands and my table, which is still stained. I took pictures, as requested, and sent them to Inkojet requesting a replacement. They keep telling me black replacement ink was in the mail. It has yet to arrive. I will never buy from them again since their product or word can't be trusted.
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July 2021 by Barry L.
Do not buy HP ink cartridges from Inkojet. I purchased a bag of 12 recently, and they shipped 4 ink cartridges that were not the right replacement ink cartridges. I contacted customer service 6 times and sent pictures of the wrong cartridges. You cannot put a square peg in a round hole! This process has taken about 6 weeks of back-and-forth passing the buck to the technical team and senior management with no results to resolve this problem. Hi Barry, We are extremely sorry for the inconvenience you had to go through. We have escalated this to our senior department so that we can help you with the return of these ink cartridges. Have a great day! Thanks, Emma Emma, Your team is not correct, they do not fit in the printer and are a different shape from the other 8 cartridges received in the same bag that are marked HP02. Please see the attached picture. I work from home, and I cannot use my printer without these 4 cartridges. Please replace them ASAP, my patience is running out on your failure to provide the correct printer cartridges. Please ship them out ASAP, or I will provide negative feedback on your website! Barry Hi Barry, Thank you for contacting Inkojet. Our team has confirmed that the cartridges are the correct type and so, we request you to try on your end and it should work. Have a great day! Thanks, Emma Hi Barry, Thank you for contacting Inkojet. I am so sorry for the inconvenience. I have again reached out to our technical department and will get back with an update at the earliest. Have a great day! Thanks, Emma Emma, These four cartridges are not for the HP02 printer. Please replace these cartridges for the correct HP02 Magenta and Dark Blue cartridges. Thank you, Barry Hi Barry, Thank you for contacting Inkojet. We apologize that you received some wrong items. We have contacted our team and will get back to you within 24-48 hours. Have a great day! Thanks, Emma Hi Barry, Thank you for contacting Inkojet. We apologize that you received some wrong items. We request you to share pictures of the same so that we can assist you with this issue. Have a great day! Thanks, Emma Hi Barry, Thank you for contacting Inkojet. We apologize that we could not pick up your call. We request you to confirm the issue you are facing with the order so that we can assist you. Have a great day! Thanks, Emma
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June 2021 by Barb
I purchased ink pack for HP printer. Magenta cartridge bad. No one will answer emails or phone calls. I finally received a return email after initial post indicating that a claim was started for me and they would get back with me. Unknown when.
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May 2021 by Mark Vedder
I purchased and promptly received an ink pack for our Epson XP-810 Printer as well as a separate XL Black ink. Our order was with standard shipping. I've installed one of the ink pack cartridges and it works well so far. I also received an extra XL Black that I did not order. I contacted the company and received an email response the same day. Apparently the additional cartridge was included by shipping mistake, and I offered to pay for it. INKOJET told me to keep the extra ink and accept as their gift. I plan to continue to place additional orders for their ink packs and individual cartridges. Thank you for the gift.
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January 2021 by Jeep Hook
I made the mistake of not realizing that Inkojet sells non OEM ink.We have a new Canon printer at home and I was concerned about using non OEM ink.I emailed the company immediately after I realized my mistake trying to cancel the order, I must admit I sent several emails to make sure they got the message. They responded early the next day that they had canceled the order and refunded my PayPal payment. I was very impressed with their customer service. Nice doing business with a honest company. They could have ignored my request and caused me problems after the fact but they did the ‘right thing’ and I just wanted to share my positive experience.
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December 2020 by Paul McClanahan
Used them initially to replace ink cartridges for my HP printer. They were 1/2 the cost of regular cartridges and work great. Noticed they repaired iPhones on a visit. I had to replace screen on an iPhone 11 and they were $40 cheaper than other Henderson locations. Great customer service and finished under 1 hour.
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November 2020 by David KRIEGER
Reliable company, really happy with their products. High quality, great deals, good service. I will continue to buy my ink cartridges at Inkojet ! Thank you !
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October 2020 by Mark Wilzbach
Their black cartridges are a leaky mess. They leaked black ink on my fingers, my printer and left ink droplets on my carpet. Their customer service statement of 100% satisfaction is a joke. They refused to replace the cartridges. NEVER AGAIN. You can do better.
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October 2020 by pangea pacific
Absolutely one of the best places, the only place, to buy my toner cartridges!Their product, the quality and ease of using toners I order through them is amazing. The speedy, dependable delivery is great! The customer service is top notch, attentive to my needs and reassuring when my lack of planning creates a toner emergency! Thank you so much Fiore!
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September 2020 by EMILY BARKLEY
I was recommended by a Friend and I don't normally order anything online, so I called the first time and the representative was AWESOME. Even during this crazy Pandemic, INKOJET delivered my order in a timely manner. Their products are great as well !. Your Company is AWESOME. Thank you.
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September 2020 by Henry MILLER
I would recommend Inkojet ! Great discounts, great products, great service !My brother in law purchases his ink cartridges from them too ! I used to pay full price, around $100 for 1 set and now I pay $47 !!! I am so glad I found their website. Finally, I can save money and print even more. My kids are happy too !!! EXCELLENT COMPANY ESPECIALLY DURING THIS PANDEMIC !
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September 2020 by Steve Schiech
I was excited to try Ink O Jet as there were positive reviews and the price of HP ink cartridges is insane.First, the ink smells like it is giving off chemical fumes. It’s noticeable on the paper for a while after printing.Second, our printer has had constant print head clogs with this ink. We clean the print head numerous times to finally get all colors printing only to have it clog again a week later if we aren’t constantly printing. We never had this issue before.I was finally fed up enough to reach out to their customer service and was informed that it was my printer’s issue and that the 90 day warranty had expired.It must be inferior ink to have that smell and poor performance. Unless they decide to step up and make this right, I will never buy from them again.
