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February 2024 by janis simon-graff
Jessica was very helpful, professional and knowledgeable. We will return next year and recommend her to others.
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February 2024 by Peter and Donna
My husband and I had our 2023 taxes prepared yesterday by Irena Georgieva of Jackson Hewitt on Windmill Parkway. Her patience, knowledge and professionalism are just a few of her many qualities that make her exceptional in her field. Although our filings are pretty straightforward, there was an issue that came up that needed to be further investigated in order to proceed with preparation. Instead of putting our paperwork on hold pending clarification, Irena took it upon herself to do the research necessary to complete our return. It was arduous and time consuming for her, but she stayed with it, and was able to troubleshoot the issue and resolve the situation. Others would have left it for someone else to deal with, but not Irena. She put forth a great deal of time and effort on our behalf, and we are grateful to her for her extraordinary customer service! Trust your tax preparation to Jackson Hewitt and make your appointment with Irena Georgieva today! You could not be in better hands! Thanks again, Irena! You are THE BEST!!
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April 2023 by Renee Espitia
Good and friendly
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April 2023 by Tiffany Lee Hewitt
David Hoover was the absolute best in helping me get my taxes done fast and quick even with me doing out of state taxes. Whenever in Nevada or for any of my tax questions he will be my go to guy! He’s the best!
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March 2023 by George Miner
Jack Shirley has prepared our yearly taxes for many years. He was moved to a different location, but using the national #, we found him close by and drove to see him. We've been loyal to J.H. and Jack is worth tracking down. He's thorough and personable at the same time. We'll be returning next March 2024.
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March 2023 by David Kolona
This is the third year filing my taxes with Jackson Hewitt Tax Service.I normally see agent Dave Hoover but he was out on sick leave so I ended up with Tax Preparer IO IEONG CHIO, store: 13335.Mr. CHIO was very thorough in his preparations and answered all of my questions…I learn a few things every time I file my taxes…thanks!.
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March 2023 by mike baum
Fast, efficient and friendly.That's why I keep coming back.
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February 2023 by Helen Canarelli
Rena Georgieva. New here job well She was very pleasent
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May 2022 by Nolan Korth
Went to Jackson Hewitt my first time and I just want to say Charmaine was amazing person to work with! She super nice, and made sure I understand everything. I would highly recommend coming to this location! 5 stars!!!
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May 2022 by Victoria Medley
Haven't been there yet it's been my place to get my taxes done for a few years now, great services and very friendly
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April 2022 by Roslyn Dean
Revising my review. Without completing my return, Mr. Hoover was talking up getting me a refund and that wasn’t the end result at all. I wrote my initial review before he finished. Don’t say it if you aren’t sure you can do it.Mr. Hoover was nice. He’s friendly and walks you through what’s he’s doing so you understand. He got me in and out in an hour.
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April 2022 by Joshua Seumalu
This location needs more than one person working. I came in for my appointment on time, waited 45 min. Only to find I needed to come back. Then I came back only to find I needed to reschedule for another day. I then arrived to my rescheduled appointment to find out I needed to come back yet again. Every 5-10 min we were interrupted but a phone call that needed to be taken or people walking in. Everything is extremely slow and very behind. Jack does his best and is very kind but needs more help. What should have been a focused appointment turned into a two day event and a lot of excess time wasted. Numerous people with appointments were turned away durning my appointment. Jack is helpful but a little forgetful.
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April 2022 by M R.
Mr. Shirley never showed me the screen during or after my expensive tax preparation. Also I was NOT emailed a copy of my taxes. I have HUGE concerns if my taxes for 2021 have been done correctly!!! My appointment was also double booked. I will NEVER use Jackson Hewitt again!!
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March 2022 by Sharon M.
This is the second year that the JH main office screwed up my appointment, but Jack Shirley squeezed me in and got my taxes done. I'm grateful .
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March 2022 by Eryc Cabildo
My tax preparer Jack was very knowledgeable and very patient in explaining what he was doing on screen. This was my first time with Jackson Hewitt and will definitely come back!