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February 2024 by Connie Foote
Had taxes done by Lakisha Runnel today. Store 52050.She was great! Had some problems at this location with staff not there for my appointment.She was very good at decreasing my stress.She set my appointment for same day with her.she followed up with text and call when became available earlier than appointment. Wish all employee were as good as her.
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April 2023 by Loretta Lopez
Lee is the kind of tax guy everyone should have. His knowledge and experience is clearly evident. What puts him above every other tax preparer is his humanity and compassion, a rarity in this field has been my experience.
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March 2023 by Sheri Guerrero
Lee was awesome. Friendly, fast, efficient, and very knowledgeable. Explained everything in a way that anyone could understand. I will definitely let him do my taxes next year.
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March 2023 by Violet Cuevas
I had my taxes done with Toi she was very knowledgeable and sweet it was a pleasure to work with her I will definitely go back next year
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March 2023 by brandy c
Toi was great and very thorough... thank you so much for assisting me with my taxes!
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February 2023 by brandon davis
I Can't say enough great things! Toi Made the whole process painless and easy. This women deserves a raise. :)
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February 2023 by Tara Davis
Our tax preparer Toi was amazing and great at multitasking she was helping us,keeping up with phones and kept a smile on her face. She explained everything perfectly and we left there with no questions. Overall she made the whole process easy and pain free.
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February 2023 by Oceanna Johnson
I had an appointment today at the Jackson Hewitt in Walmart and was greeted by tax prep Toy. When I first arrived and said I had an appointment at noon, she said she needed to take lunch at 1215, well we sat in her chair for 2 hours and she got nothing done. She then proceeded to tell me that her system went down. After waiting for another hour I went back in to see she had another client in the chair. Very unprofessional on her part.
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February 2023 by Sue Varner
Was very pleasant had so much fun while waiting for my taxes to b done, very friendly, would definitely recommend her again can't wait for next year
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February 2023 by Leslie Jennings-Decker
Had the best experience and she help me out big time.ToiShe location at 300 lake mead Pkwy henderson NV
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November 2022 by L H
After leaving our taxes with another preparer for almost two weeks with endless lies and excuses about why they weren't getting done we picked them up and I made an appointment with JH. We had some problems with getting an appointment but when we finally sat down with Andrea everything went smoothly. Andrea is very personable, friendly and even with all of the "Walmart" noise we got our taxes done together. Advice, if the location is in a store like Walmart maybe you should try and locate it away from the front and the bathrooms! It was really hard to hear Andrea at times because of the noise. We are grateful to Andrea for making this appointment as comfortable as possible and our taxes are finally done! Will use again next year.
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April 2022 by Ms. J Berry
It seems like Jackson Hewitt takes too long to get your taxes back. I went to them a few years ago because they offered a refund anticipation loan. When I arrived (before even sitting down) I mentioned the loan program to tax preparer. I told her that's the main reason I went with them. When we were all done signing off , I never heard a word about applying for my anticipation loan or filled out paperwork for it. She said she would call or email me as soon as she heard anything from the bank. Nope. I had too keep playing phone tag. This tax year 2021 I can't even reach anybody. Not even a human. My tax refund is still not here after almost a month! My tax preparer also said their anticipation loan program expired the day before I went in. I'm doing my own taxes from now on. Jackson Hewitt is too slow...
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April 2022 by La St
After leaving our taxes with another preparer for almost two weeks with endless lies and excuses about why they weren't getting done we picked them up and I made an appointment with JH. We had some problems with getting an appointment but when we finally sat down with Andrea everything went smoothly. Andrea is very personable, friendly and even with all of the "Walmart" noise we got our taxes done together. Advice, if the location is in a store like Walmart maybe you should try and locate it away from the front and the bathrooms! It was really hard to hear Andrea at times because of the noise. We are grateful to Andrea for making this appointment as comfortable as possible and our taxes are finally done! Will use again next year.
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January 2022 by Merinda Winston-hurst (Faith)
Here the 6th star⭐for Carol Arvidson. She was so upbeat and just pleasing to be around I appreciate her for her friendliness kindness great attitude she's very quick with her service as in and out within 45 minutes thank you very much Carol
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May 2021 by Alaina Hedrick
This is only my second time having my taxes done and it took under an hour. I had Angel help me with my taxes and she did a great job! I will for sure come back here next year! For a basic tax preparation it was very cheap! Highly recommend for those who don’t quite understand taxes or are still new to them, as I am. 10/10 !!