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June 2023 by JoAnna A.
I love Janie and Jack and have always loved it since my nieces and nephews were born, way before I had my own kids. My daughter enjoys shopping there but it sucks that every time we come in, it's always old racist Caucasian ladies profiling us. Everything was great when Nicolette was there. Today was the last straw for me. Betty did not honor my additional 20% off from my email because she said she already offers the 20% off and that is why she has the signage everywhere. Anyway, I will be returning some of the items we purchased today and purchase them online instead. Online is marked down less than the store AND honors the additional discount.
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June 2023 by Audrey Z.
If I was you, I would shop at any other location other than the one at the Green Valley District the employees here take it upon themselves/take things so personally when you try to return things, especially when they were given as a gift you have no timeline of when the original person bought it there's no need to be rude assume that we don't need it or say that we should regift it very disappointed in the way that I was treated at the store today Go shop at the fashion show location they are so much nicer!!!No thanks to Daniella too for not helping me and my toddler
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September 2021 by JR Namida
Looking about for Granddaughter 3rd birthday gift...
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July 2021 by Melissa Johnson
Don’t ever expect a credit if you need to return an item to their warehouse/online store. I made a purchase in store on March 19th and they shipped a pair of shoes to me because they didn’t have my sons size in store. The shoes arrived and didn’t fit so I returned them for a credit (found something else for Easter). They received the shoes on April 9th but didn’t process the return till May 4th. I’ve been calling weekly to ask why I haven’t grown my credit and all they keep saying is “it can take up to 6-8 weeks to see the credit to my bank”. In most cases when you return something it can take up to 5-8 business days, not 2+ months!! Never buying from them again. No credit yet, as of today June 18th.
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April 2021 by Cate B.
I love Janie and Jack, My babies look so great with their outfits. Reasonable price and very comfy.
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October 2020 by Jason Basile
Very help people
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August 2020 by Imelda Apagalang
Baby clothes are absolutely nice and the price
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July 2020 by Tereza Borges
Lovely store for kids
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December 2018 by Chelsea F.
They deserve NO stars-I'm very upset at this store. As my fiancée and I were looking around for clothes for our newborn, the employee there felt the need to "watch" us and follow us around the store. There were customers there asking for help and as soon as she would help them she felt the need to come back near us and pretend to fold clothes (mind you they were ALREADY folded) we felt so uncomfortable we left without causing a scene. We were profiled just because we came in with sweats and sweaters and didn't fit the "scene" but we were so disappointed that we couldn't shop for our newborn as their ideal customers-NEVER will we ever step foot in this store and will be glad to take our business elsewhere without being judged and profiled. Shame on you and your employees.
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August 2018 by MA -ANN
So expensive but my baby looks great in their clothes!!!! Oh well.
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August 2018 by Marie Brie
So expensive but my baby looks great in their clothes!!!! Oh well.
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March 2017 by Lisa M.
Love this store. Very cute outfits and high quality too. Prices are a little high but you can always score a great buy from the sale section. I pop in every time I'm in the district and always end up getting something
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January 2017 by Amie McCarthy
Very friendly and helpful staff. Love the clothes, been shopping there for 5 years! Love it.
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January 2013 by Desirae Metoyer
Love, Love, Love Janie & Jack! The store at the district is my favorite and the store manager is definitely an asset to the company. She's always so friendly and helpful.