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July 2025 by Eric Trow
Excellent customer service and they took there time with me and my wife to make sure we loved the ring
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July 2025 by Cassie Campa
Ivanna was so helpful! She made sure my email was correct, that my jewelry pieces were all on one account, and she even let me know that I could have additional items cleaned at the same time. It’s the little things that really make customer service great.
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July 2025 by I S
When my 33-year-old double wedding band broke they came up with a creative solution to repair and strengthen both bands without losing the original etched pattern, plus revitalized the prongs holding the diamond. Very happy that they treated my ring with the care it deserved. Thanks, Kristin!
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July 2025 by Krista Mason
The service and selection is excellent. The staff is exceptionally helpful, especially Shauna.
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June 2025 by Charlotte Marin
Ivanna was incredible, very helpful! And friendly!
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June 2025 by M Moreno
I went to several jewelry stores, looking for the perfect engagement ring and ran into a lot of impatient sales rep that would sigh, or huff when I asked several questions. On my way home I stopped at Jared and was greeted by Vinny not expecting much after what I'd been through, Vinny was the complete opposite of what I experience that day. he was kind, understanding, beyond patient with helping me he was amazing. I left there feeling like I had just made a best friend. I highly recommend Jared on Sunset. Ask for Vinny you will be in good hands.
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June 2025 by Cassidy Wexler
Excellent service. Great attention to detail. Ivanna was very sweet and so helpful. She listened to the customer and I got exactly what I needed.
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June 2025 by Kelly McClellan
We had been to several jewelry stores looking for a new bridal set for my 25th Anniversary present. Not super sold on what we saw, began looking at Jared's site. My husband found a beautiful ring enhancer. We stopped in the Henderson location met with Michael, the Assistant Manager and Jaime. Unfortunately, they didn't have the enhancer in their store as it has been sold a few days prior.
Jamie and Michael sat with us as we looked at the pieces they had and learned what we were looking for. Michael made a phone call and found it at another location and could have it sent over in a few days. My husband was leaving town on business for an extended time 2 days later. To ensure my husband could be there to see it, Michael picked it up from the other location the following morning and we came back that afternoon. Michael even brought a loose marquise stone, he thought would look great in it.
Jaime & Michael helped us as we went back and forth between ring centers, we narrowed it down to 2. At no point made us feel we were taking too long or pressured us on any choice. They said it was important to them we were happy with whatever we chose. We had a fun time chatting with them and they made the experience fun. Jaime even cleaned and polished my husband's wedding ring while we decided. We made our choice and sealed the deal. I wanted to have the pieces put together, so I didn't get to leave with it. I also left 2 other items for repair. Yesterday, my new purchase was ready. I was so excited. It is beautiful.
It really meant a lot to me personally that Michael went above and beyond to pick up the enhancer from the other store. I would have likely purchased it anyway but having my husband with me to see it in person and be equally as happy with the purchase to celebrate our 25th anniversary, was priceless.
I look forward to having you as our regular jeweler, with our existing and future purchases. Thank you, Michael & Jaime!
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June 2025 by Tanner Svejcar
Had an amazing experience!! They got us exactly what we wanted! My fiancé has her dream ring thanks to them!
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August 2024 by Chad Byers
Had a great experience today when I went in and met Armando for a simple band adjustment. Ended up walking out with another purchase to complete the set for the ring that I needed adjusted.
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August 2024 by April Ricketts
I absolutely love allll the employees at this location they are always so happy, helpful & knowledgeable!!! Thank you Jared
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August 2024 by Kenzie Ray
Went in yesterday looking for an engagement ring and Alex was very helpful and informative also helped get us the best deal! Great experience overall
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August 2024 by Lauren Baum
I can't say enough about the group of people that work at this location. Every single one of them are pleasant, helpful, and patient. Typically we work with Fonda, who has become our personal jeweler. She understands my taste and has excellent recommendations. She seems to love what she does and it certainly shows! We enjoy every visit and appreciate your team very much!
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August 2024 by Bryan Black
I had a really good experience purchasing an engagement ring and men’s wedding ring. Great selection. Great quality. Alex was knowledgeable, respectful, polite. I almost invited him to the wedding! ?
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August 2024 by Hugo Martinez
Armando was so helpful! Made the transaction super easy and we’re so happy with our purchase
