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December 2023 by Mark E.
Unfortunately the couch I have is terrible. It connects together with like a snap kind of system and they ALWAYS come apart. The power recliners sound like they're going to break every time I move it. You can visibly see how the cushions of the most used pieces are already showing wear and we have only had it for maybe 4 or 5 months. I also leaned on the back of one of the pieces and the whole back broke (made with particle board) and I called and asked if there warranty covered it and they said no, they could give me the number to someone who can fix it though (why have a warranty?) So nothing but bad experiences with the couch and will never buy anything here again and let everyone know to steer clear unfortunately.
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October 2023 by P Will
If a furniture store doesn't have a public restroom for their customers, that is a big red flag. Most serious shoppers are going to be in the showroom for a while. Any reputable company would realize that. In my opinion, this would not be a place that a serious furniture buyer looking to spend money would visit.The response from the owner is laughable. Yeah, I had nothing better than to go into a sofa store and make up the fact that I was told you didn't have a public restroom. What a joke. I didn't even bring up the fact that there was no salesman on the floor when I arrived and you have a poor selection. There you go, there's the rest of your review.
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October 2023 by Deanna Berzins
Beth was very helpful. I needed a Queen pullout couch. LV Sofa fit the bill with best quality and lowest price of $799.I also found 2 great leather massage recliners. Love 'em!Beth, Toni, and delivery team were awesome with great service. I will be back for a new leather sofa, soon!
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October 2023 by Christian Flores
John was excellent at telling us the pros and cons of every piece of furniture and a great help throughout the whole process. I can't recommend LV Sofa Factory enough!
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October 2023 by Heidi Kaleopaa
Beth was an absolute doll, patient, kind, and overall amazing!! Go see my girl if you want great deals and a good time
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October 2023 by Marcella
I ordered a couch and they told me that they no longer had the color I ordered originally. They also charged me another 100 for the couches and They delivered the wrong one completely and It was nothing like the one I ordered on top of being late! I called the location and left multiple messages and they won't return phone calls or answer their phones. I would not suggest anyone go here. DO NOT SHOP HERE!!!!!
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August 2023 by Maria Leal
Went with my grandparents to get a new sofa. The staff was amazing and helpful. We had a great experience with the staff and would definitely recommend it to people.
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August 2023 by Lonnie N.
We found the perfect sectional and signed a 90 day same as cash deal, so we moved our old furniture out expecting delivery on the new furniture within 2 weeks per our salesperson but when I called 2 weeks later it had changed. I called to confirm delivery a was told it could next week or within the 40 days promised but another gentlenan entered the phone conversation unannounced and said that they would not order the product until 50% was paid but that was not the agreement. He was very disrespectful, and we had to cancel all payments through our bank and go somewhere else to find furniture. Don't get ripped off and go somewhere reputable and not here.
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July 2023 by Stephanie S.
Purchased a love seat in February and thought that the back looked a little tilted when it was delivered and thought nothing of it. It needed foam added as the cushions had already gone flat, and it turns out that not only did they lie about what the padding was inside, saying that it was gel, when it was really memory foam, but the repair company was able to see that the bracket holding the back portion on, had been "repaired" previously. DO NOT purchase furniture from from this store. Go to Costco, where you can return furniture no matter how long you have had it.
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June 2023 by Jk Pw
This place is amazing the guy Scott was very helpful he made me feel very comfortable he also let me take my time to basically try out almost all the furniture in the place is worth it and you can get anybody any type of furniture I would recommend this to everybody to come in here you'll get it bang for your buck
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May 2023 by Mr&Mrs Baloran
Scott was super helpful and understood exactly what I needed. He was very patient while my mom figured out which couch she loved. I also got a very good deal with the couch. I highly recommend visiting them for your living room needs!!
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May 2023 by Desirae O.
Scott helped us out and was so funny, nice, and sweet. We just bought a loveseat and they even came down on price for us.
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April 2023 by S. Awwt
Beth was an absolute pleasure to work with when we were shopping for a new sofa. She was incredibly patient with us, taking the time to show us each sofa we were interested in and answer any questions we had. She listened to our requests, such as wanting something comfortable and durable, and was very helpful in helping us understand our options. She was also very positive and encouraging throughout the entire process, which made the experience more enjoyable. We are so grateful for Beth's patience, positivity, and expertise in helping us find the perfect sofa for our home. We highly recommend her and will definitely be back for any future furniture needs.
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April 2023 by Brooken Whitfield
Went sofa searching today and met Scott. He made my experience fun, enjoyable and most importantly fast. I described what I wanted and he immediately had an idea of what I would like. I really liked the fact that he didn't make it seem like I was more of a old friend and not a salesman
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April 2023 by Rhonda Benjamin
Great prices for quality furniture. I have purchased multiple times and Scott has provided the same professional customer service. And
