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March 2023 by Keith A.
when are you going to fix our parking space, its been a month!! we need to park far and its cold in the middle of the night. PLUS OUR WATER IS COLD TOO
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March 2023 by Billie LeStarge
Brittany is one of the best people we have ever met . We love this community . Our next door neighbor actually came outside and introduced the whole. Family when they saw us moving in . Something you DONT see anywhere anymore . Definitely recommend to anyone looking for a great apt COMMUNITY.
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March 2023 by Bruce Kennedy
The cost of an apartment for the size of the apartment is ludicrous. Plus, the selection of either one or two bedrooms is not enough. Lastly, it's such a typical cracker box look alike unit. Can the designers ever come up with a different floor plan other than the ones they have used for the last 50 years?
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February 2023 by Twyla A.
This is by far the best staffed complex I've ever lived. Any maintenance is done fast and friendly, the amenities are absolutely stunning including our own movie theater. Everybody is super knowledgeable and friendly here. Great place to live. Very good area too. Everything you need within 2 miles.
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December 2022 by Raschaad S.
This place is such a joke! I put in work orders months ago and look at where we currently stand. Still broken like anything else in this apartment and still no help with these issues!
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October 2022 by Robert Hart
These are NOT luxury apartments lol. Not sure when this place was build but its very very old. One year lease is almost up and I am outta here.
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September 2022 by Marlene Martins-Machado
The staff here are very friendly… The maintenance crew are awesome… always get the job done on the first request….Nice community to live in…I love my apartment!!!
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September 2022 by wadson leite
Very nice place... Always fast to attend my demands. Strongly recommend it.De administration make everything to make you happy.I believe that I'll be happy living here.Edit.:I had problems with my flooring since day 1.They took 10 months to fix it.I didn't get any discount or anything because I complaint every 2 weeks during 10 months ...The staff always said that was a vendor problem and they didn't do nothing to help me out or even a little discount based on my unhappy condition
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September 2022 by Maria H.
I've had so many issues here and I've barely been here a month. Lots of bugs in and outside of the apartment and the apartment I signed for was completely redone with all new appliances. My ac went out a day after moving in. I was living in 78-88 degree apartment for three weeks. My floorboards are sinking into the floor too. My bathtub doesn't hold water for a bath drains on its own, the tub began to peel 3 days after moving in as well as the tiles too which are all different sizes and don't align. I've put in countless requests to get so many things fixed and I'd say maybe two out of the 14 I've submitted have been fixed. It took them over a week to fix the holes in the walls and the outlets which had wires just hanging out of them. To top it off not one door inside the apartment would shut they all were off balance. This place is a joke. It's dirty outside everyday and yet you have leaf blowers who begin blowing leafs at 5 a.m.? There's graffiti throughout the complex's as they are the same as legacy pointe. They don't even have both pools open. Assigning people parking spots is a joke too even if you tell the office people keep parking in your assigned spot they don't do anything about it. It's a good thing there's lots of uncovered parking spots however what's the point. They charge me nearly $1900 a month for this and it's such a huge disappointment.
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May 2022 by Elijah Gray
I've lived here for a year. The area is by far optimal with everything from big parks to food places to malls to store are all in a 5 mile radius. The apartments are older and need to be renovated. The office staff are mostly friendly and the maintenance guys are awesome. My only gripe is that the apt need to be renovated they are old and constantly break. Also the neighbors are what makes me not like this place. People are always fighting and you can hear everything through the walls from the TV to people beating on their girls. There is nowhere other than parks close by for kids to play and honestly I keep mine indoors for that very reason. It is a good area but Ladera has some undesirables living here. I had just this week alone 3 domestic violence problems in 1 week. Other than that if you can stand it its aight.
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April 2022 by Gwendolyn Benson
I have been here about six months and I have no complaints. When I moved in my issues were corrected right away. Everyone I have met has been very nice and I like my apartment. Sometimes I can't get anyone on the phone but other than that I have no issues.
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April 2022 by ashanti gordon
I lived at Ladera for a year and my residential experience was great. Nice apartment, everything worked, spacious, easy move in process. No complaints there. Neighbors were a little nosey lol. To be honest I do wish the leasing staff was more available and responsive during my residency. However over a year later when I needed some accounting issues striaghtend out they were willing to help, considerate and quick with communicating. Emails work for best for contacting them. Most of the amenities were closed unfortunately due to covid but that is the "new norm" we live in unfortunately. I never really needed maintenance or had issues in regards to that. Overall great place to live in Henderson. Lovely neighborhood. I would recommend.
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April 2022 by Excusememz T.
I have I lived here for a year and it has not been a pleasant year in this complex. between the dog p*** in front of my apartment complex, The lack of care nurture,or time that goes into nurturing each unit is poor. It looks like it has not had any renovations since the 1900s. Windows, doors ,walls ,furnaces everything here is completely old and outdated I would not recommend if you are younger than 65 years old. The units do not have modern appliances from microwaves to broken dishwashers to the oldest heating and cooling systems. During the summer the apartments cannot reach cooler than 72° on a hot day. The rent has gone up way too high and they have not done any renovations it's a rip off and it's very sad. I first I wouldn't complain because the rent was so low but it should be illegal to charge this amount when these apartments are completely old. The team in the office seems very careless all they want is their rent paid they don't care about genuine concerns or the rent being increased when most people living here on fixed income. leases have gone down from one year to five months which is weird . Overall Since the cost of living has gone up I would suggest look other places before you move here I would not recommend this place and I am usually easy to please. The prices do not match what you will be living in it's not a good bargain by any means to pay this much to live here. No parts of Ladera apartments is worth the rent increase or the current price is listed. Please do not move here without coming to see this place!!!!!!!!
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January 2022 by Catharine M.
Melana was terrific, she was the only one that explained in detail about my extended lease. I work in customer service and aware how a few extra words can make a huge difference. Put my mind to ease knowing I still had time to sign paperwork. Great job!
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January 2022 by Ashley Brigham
Very little communication from the office. We woke up one morning to find that that the sidewalks in our courtyard were completely ripped up. There was not one way out to the parking area without going into landscaping. There was absolutely no warning for this to anyone.Apartment was FILTHY when we moved is and had a ton of issues. Our upstairs neighbors water heater burst and was leaking into our place. There was no sense or urgency while this was happening. The apartment had roaches no matter what we did to clean and prevent.This is the worst place I have ever lived and after turning in our keys today I’m so happy to never have to return. Do not live here.
