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February 2024 by Gee Breezy
I was returning an item, and the register told the employee the item was outside of the return window. Luckily on my app, it had the correct date.
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January 2024 by Roberta Peters
Went to buy a new bra and jeans. I needed to be fitted for both. I couldn't even get the worker to look or speak to me even though I was the only one In the store. I left the store without buying a thing. Maybe your employees should be taught to try to sell the merchandise in the store.
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October 2023 by brenda thebrindle
absolutely loved my purchases. It just sucks that being a plus size woman, the clothes cost a grip of $$$$$
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October 2023 by Weird One
Michelle was so very helpful and made sure we got the best deals possible in the store. She answered every question we had with enthusiasm. We love you Michelle! ??
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August 2023 by Dawn Ronnei
Completed a return that was quick. Tried on capris in a clean dressing room and well lit. Sales associates were friendly and helpful.
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May 2023 by Jade Eason
I went in looking for a new bra and alysha was very helpful and brought me back a few to try on and helped me figure out which one fit better. She was very friendly and has great customer service overall. :))
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May 2023 by Clovis B.
Rosemary is a rude, nasty person with a horrible attitude. I made a phone call to the store to have someone else pick up my order. She was extremely rude and was acting like I was way out of line to call and interrupt her day. So fast forward to my friend going to pick up my order. The super nice lady helping her could not find my order anywhere. She was dumping out boxes and started going through every bin in the alphabet and finally found it under G, which there is not a single G anywhere in my name. Obviously, Rosemary purposely put it under the wrong letter to inconvenience us since I inconvenienced her by calling this morning. So thank you to the lady that found my order and helped my friend, and to Rosemary, stop being such a bitter mean person.
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April 2023 by F M
Very poor customer service. Terrible return policy. Nicole the manager was so rude about the returns and fabricated the policy. we read the same policy on the receipt which says original receipt with return. I specifically asked if it was because they didn’t have it in stock if that was the issue she said No the store policy was tags required however when I called the corporate customer service who called them while I stood outside Nicole changed her story and told corporate it was the inventory issue. Which is fine but I’m just disappointed how I was treated by Nicole. She was unable to be honest and polite. Instead she was unfriendly and very happy to never have me as a customer again. This changed my entire view on ordering from many Bryant. She said I can happily shop else where so I definitely will! Low quality fabric and overpriced . Ladies, get any outfit and use a tailor extra $10 anything custom for. Don’t settle for this store !!
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April 2023 by Kristy
I've been shopping at this location for almost 10 years & today was the last day. Over the last 2 years, this location has gone south. Customer service is no longer a thing. They're too busy having private conversations with coworkers instead of helping the customers. Today was a new low in the shopping experience. There's now a 5 item limit in the dressing room!!! The dressing room attendant barely let me touch the items to choose the next 5. The top I actually wanted to buy was apparently removed as a "go back" or another customer grabbed it because she walked away. What a waste of time! Thanks for the budget control, Lane Bryant. The days of spending hours in the dressing room with someone getting you sizes and spending hundreds of of dollars at your store are now a nostalgic memory!
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March 2023 by jumbugg jumbugg
Very helpful and organized, found exactly what I was looking for.
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March 2023 by Z *
I love the cacique collection. They have a great selection for the bustier of women. Especially for those who like to keep it sexy. The strappy panty is a fave also.
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March 2023 by MRS. JONES
I love the cacique collection. They have a great selection for the bustier of women. Especially for those who like to keep it sexy. The strappy panty is a fave also.
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February 2023 by Michelle F.
Friendly staff and was greeted upon entering. The sale section is located in the back of the store. The bras that are for sale are located right outside of the dressing rooms. Store was cleaned and well maintained. Plenty of parking available in the free parking lot.
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January 2023 by VP5 .O
I'm not very happy with this location, I had a very bad experience there, I need to exchange a bra that poke me on my armpit, the lady at the cashier was making a mistake and she was changing me with a lot of $$$ , I tried to explained her her mistake, so she called the manager for help, manager didn't let me explain her the issue, plus they denied to exchange my item, and refused to give me service, all of them are very rude!!! I can't believed!!! Shame on them!!! Very mean people, don't go there!!!
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December 2022 by VP5 Oronoz
I'm not very happy with this location, I had a very bad experience there, I need to exchange a bra that poke me on my armpit, the lady at the cashier was making a mistake and she was changing me with a lot of $$$ , I tried to explained her her mistake, so she called the manager for help, manager didn't let me explain her the issue, plus they denied to exchange my item, and refused to give me service, all of them are very rude!!! I can't believed!!! Shame on them!!! Very mean people, don't go there!!!
