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May 2023 by JAMES Alexander
Quick Efficient And Friendly. Will be back again
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September 2022 by Henry Lui
If you trying to do embroidery, go elsewhere.The girl who was working in there didn’t know how to do embroidery. I clearly wrote that the accent that makes a long “E” sound and pleaded that it should look like the one I wrote down. Took them over 3 hours to make this. I paid $58 of my hard earned money for mediocre work. There was another dude behind me who had the same issue. If you want it done right for your money, go elsewhere. They terrible for sure and you will be greatly disappointed.
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July 2022 by Erica I.
I went in to get a hat customized. I knew already what hat I was going to get. I have to say 2 employees were extremely terrific!! Autumn assisted me at check out and she was very friendly/helpful. A major kudos to Alissa who customized my hat!! Not only did she do exactly the details I wanted but she had the hat looking better than I expected. These two ladies are awesome!!!
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June 2022 by Chris Rodriguez
They messed up my hat I said put Rodriguez they put rodreguez
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April 2022 by Robert B.
Great selection and pretty much every team you can imagine!! These high quality hats are the official, LICENSED hats by each Professional League. Special thanks to Riley for his 5 STAR Customer Service!! Recommend!
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March 2022 by Marie T.
Long story short: BF needed a hat, stopped in since we were in the general area and to see what else the mall had to offer. This is by far the smallest Lids location I have ever been in. Luckily there were only 3 other customers inside along with 2 employees. If there were more people, I would have been really uncomfortable. The BF went straight towards the Raider section and new exactly what he was getting. We are easy shoppers and don't require much assistance. When it came time to pay, this is where I got annoyed. The female employee who rang us up looked like she was annoyed that we had interrupted her conversation. It felt like she was rushing the transaction. When we told her we were part of the Lids loyalty program, her response was "oh, I forgot to ask." Like what?!? It's part of your job to ask every customer if they are part of the rewards program. Oh yeah, she "forgot" to ask us because she was too busy chatting it up. I paid for the hat and we left. I get it. The economy sucks, it doesn't mean employees attitudes have to suck too. If you don't want to be there, then don't work there. Or at least fake nice while customers are around. SMH
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February 2022 by David A.
This is place I've always gone to get my hats. I'm a Raiders and Golden Knights fan and I love how they have a selection of hats for my teams. I also saw they have a variety of styles for cowboys, 49ers, bills and other nfl teams. I come here to also buy my dads presets since he is a baseball fan. If you buy sports hats a lot I suggest you sign up for the rewards program. You'll get points as well as 20% off purchases
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January 2022 by Jeremy K
This particular Lids store at Galleria Mall in Henderson, NV sells FAKE New Era 9Fifty hats!! BEWARE! I bought a Raiders hat from them 2 days ago and something just wasnt right and it fit and felt totally different than my REAL 9Fifty hats. So I looked online and sure enough there are tons of fakes out there and I never knew that. I put my hat through all the tests online and Lids sold me (and probably you also) a FAKE 9Fifty hat!! The girl said their receipt machine wasnt working so now I cannot return it either (nice scam Lids!) They must be struggling from the Pandemic and decided to try and cut corners by purchasing counterfeit product for pennies on the dollar. DO NOT BUY FROM LIDS AT GALLERIA MALL UNLESS YOU WANT FAKE HATS FROM ALI EXPRESS where they are sourcing them from now!!!
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January 2022 by Komedian “KW” Wayne
Just had a custom hat made for my brand. Friendly staff. Great selection. Definitely going back when i need more merch.
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January 2022 by Bryan Feliciano
Good selections... But more overstock of items they dont sell... Rarely see any new stuff.
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December 2021 by Michael Berry
A calm place to buy a hat and if you prefer you can also customize it.
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November 2021 by Jeffrey S.
Bought a hat that was clearly marked $35. When checking out with "manager" the total came to $42.25. I remarked that the tax seemed quite high to which the manager nodded affirmatively. However, as I walked out the store I looked at the receipt which had charged me $38.99. I immediately told the manager about the mistake, to which she replied, "no error, we put our own sticker on these hats for more money and apparently forgot to do it on that one." I checked and there at least a half dozen hats of the same style marked with the true price of $35. Fraud, false advertising and a lot of shame for this store!
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October 2021 by JER FLIX
This particular Lids store at Galleria Mall in Henderson, NV sells FAKE New Era 9Fifty hats!! BEWARE! I bought a Raiders hat from them 2 days ago and something just wasnt right and it fit and felt totally different than my REAL 9Fifty hats. So I looked online and sure enough there are tons of fakes out there and I never knew that. I put my hat through all the tests online and Lids sold me (and probably you also) a FAKE 9Fifty hat!! The girl said their receipt machine wasnt working so now I cannot return it either (nice scam Lids!) They must be struggling from the Pandemic and decided to try and cut corners by purchasing counterfeit product for pennies on the dollar. DO NOT BUY FROM LIDS AT GALLERIA MALL UNLESS YOU WANT FAKE HATS FROM ALI EXPRESS where they are sourcing them from now!!!
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September 2021 by Angel Barragan Martinez
Decent place kinda small
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June 2021 by Kevin Misch
The two ladies were awesome. Thursday the 3rd in the afternoon.
