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November 2023 by Rex Sprankle
If you are looking for luxury car care, modifications, restoration or repairs, this is the place to go. Not only are they professionals, they're also enthusiasts just like you. This is truly first in class service and you get what you pay for.
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October 2023 by DANNY C
Dissatisfied…I came to this place because they’ve always had a good rep ever since I can remember and decided to take my car in for a detail. Everyone here is friendly and inviting however the work that was done was just unacceptable. There was still stains on my carpet, dirt and dust in between crevices of the car it’s as if they just surface wiped the thing. I did have them look at it again and show them the places they looked over and all they did for me was wipe it down with a rag…. Didn’t offer to take it back in to vacuum again just wipe down with a rag. Like I said the people here are great but the work isn’t what is marketed.
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October 2023 by Phoebe L.
Recommended by Gaudin Porsche sales, got my front half PPF instead of doing it from dealer. Owner walked me through the shop and explained everything. Good place for exotic cars. Will def have my next car done there and have sent them my friends as well.
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October 2023 by Daniel S.
Dissatisfied...I came to this place because they've always had a good rep ever since I can remember and decided to take my car in for a detail. Everyone here is friendly and inviting however the work that was done was just unacceptable. There was still stains on my carpet, dirt and dust in between crevices of the car it's as if they just surface wiped the thing. I did have them look at it again and show them the places they looked over and all they did for me was wipe it down with a rag.... Didn't offer to take it back in to vacuum again just wipe down with a rag. Like I said the people here are great but the work isn't what is marketed.
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September 2023 by Lisa L.
My car was detailed by Brian and JJ and it looks brand new! I am in the industry and their finish blows everyone else out of the water.
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September 2023 by Joseph H.
Very professional. Vehicle was ready on time. Quality check a week later. Would have future vehicles PPF wrapped here again
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June 2023 by Jenn V.
Beijing is the best! His attention to detail is greatly appreciated. I wash my car every other week and it can stay clean longer. Just took it today and got my carpets cleaned and I am so happy.
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May 2023 by Deryck C.
Great staff, great service and excellent ownership. Highly recommend taking any luxury vehicle here!
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April 2023 by Charles Trickey
My experience with Lusso was extremely frustrating and disappointing. I bought a new car late last summer and after some research and advice I decided to have PPF applied to my car. It was very expensive but seemed like a good investment to protect the paint job. Lusso told me it’d be perfect, and they provide a 10-year warranty. Due to work and an imminent move, I emphasized I needed the car back to commute to California. Despite telling me that the work on my car was a priority and they'd have it ready, they didn't prioritize it or complete the work on time. I had to borrow a car for TWO WEEKS which was an unplanned issue, but I figured all is well that ends well. The PPF work looked good, so I figured the long delay and the cost associated with borrowing a car was water under the bridge.However, a large bubble in the PPF developed on my bumper at the beginning of March. They agreed to redo that part of the car. When I picked the car up the second time, I immediate let them know I was disappointed with the work. There were multiple new bubbles/defects that weren't there previously on the bumper. The technician said that the defects in the PPF were due to dirt or something, but I wasn't sure why they hadn't properly cleaned the area/fixed it while doing the work. In any case, I had to take the car based on my schedule. This is where my experience really went south. They told me they'd call back about the issues with the PPF the following week. They didn't. I called multiple times. They never answered. I sent messages back to the Lusso number and my contact there (every day for a week). They didn't respond to ANY messages. Finally, out of desperation I scheduled a car wash at their Summerlin location to see if that would allow me to speak to someone about the PPF issue. When i arrived there, they said they didn't have me on the schedule, their location was splitting off from the Henderson location, and they couldn't wash the car. I was completely frustrated at this point and sent another message to let Lusso and my contact there know how disappointing their service had been and that I planned to leave an appropriate review. After sending that message, I got a call back in less than two minutes. This told me that they had indeed been getting all of my messages/requests over the previous weeks but had simply not cared enough to respond until I said I'd leave a review. The owner said they'd call me back to get more details, but (unsurprisingly) that call never happened. The PPF on my bumper is still not fixed, I don't expect I'll be able to get it fixed with Lusso (despite the 10 year promise) and I'm now looking into seeing where I can get it fixed with someone else.Services: Full body wash
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April 2023 by Gabe S
Fast turn around and quality work. Tint looks perfect.Service: Window tinting
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April 2023 by Charles T.
My experience with Lusso was extremely frustrating and disappointing. I bought a new car late last summer and after some research and advice I decided to have PPF applied to my car. It was very expensive but seemed like a good investment to protect the paint job. Lusso told me it'd be perfect, and they provide a 10-year warranty. Due to work and an imminent move, I emphasized I needed the car back to commute to California. Despite telling me that the work on my car was a priority and they'd have it ready, they didn't prioritize it or complete the work on time. I had to borrow a car for TWO WEEKS which was an unplanned issue, but I figured all is well that ends well. The PPF work looked good, so I figured the long delay and the cost associated with borrowing a car was water under the bridge. However, a large bubble in the PPF developed on my bumper at the beginning of March. They agreed to redo that part of the car. When I picked the car up the second time, I immediate let them know I was disappointed with the work. There were multiple new bubbles/defects that weren't there previously on the bumper. The technician said that the defects in the PPF were due to dirt or something, but I wasn't sure why they hadn't properly cleaned the area/fixed it while doing the work. In any case, I had to take the car based on my schedule. This is where my experience really went south. They told me they'd call back about the issues with the PPF the following week. They didn't. I called multiple times. They never answered. I sent messages back to the Lusso number and my contact there (every day for a week). They didn't respond to ANY messages. Finally, out of desperation I scheduled a car wash at their Summerlin location to see if that would allow me to speak to someone about the PPF issue. When i arrived there, they said they didn't have me on the schedule, their location was splitting off from the Henderson location, and they couldn't wash the car. I was completely frustrated at this point and sent another message to let Lusso and my contact there know how disappointing their service had been and that I planned to leave an appropriate review. After sending that message, I got a call back in less than two minutes. This told me that they had indeed been getting all of my messages/requests over the previous weeks but had simply not cared enough to respond until I said I'd leave a review. The owner said they'd call me back to get more details, but (unsurprisingly) that call never happened. The PPF on my bumper is still not fixed, I don't expect I'll be able to get it fixed with Lusso (despite the 10 year promise) and I'm now looking into seeing where I can get it fixed with someone else.
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April 2023 by Francis P.
This is my 2nd car wash for 2023 and both times they have missed so much area mainly the side doors and from bumper. They become so lousy with their car wash. If two people performing the wash, they mainly talks and doesn't focus on that detailed washing. Sometimes it's a guy and a girl or both guys. The quality of job has gone down. Not the same Lusso standards back in the days. Very disappointing. 2nd time I went back they just wiped the dirt with a cloth which I could have done home and saved my gas/electric, but I was hoping they will do a re-wash as what I paid for. Bad service all in all. Not recommending it any more to my friends .
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February 2023 by Neon Class
I recently brought my tiny convertible in for a wash, and the service was outstanding. I had been experimenting with several washing services for a time, but I decided to continue with Lusso. I appreciate you. I will be looking into other services by Lusso as well.Service: Full body wash
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October 2022 by LV DJ
Amazing service with a vibe!!!! Highly recommended for your auto details
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September 2022 by Ryan M.
This please is one-of-a-kind. The best way to finish my Vegas trip was to do something nice to my car wich it was a new set of wheels that made big difference as far as look of my truck.Thank you LUSSO guys.
