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April 2024 by Mark Ramos
VERY BAD CUSTOMER SERVICE!!!DO NOT GO THIS MARCO'S PIZZA ON STEPHANIE STREET IN HENDERSON!!!THE OWNER DOESN'T KNOW HOW TO TRAIN THEIR EMPLOYEES IN CUSTOMER SERVICE!When I entered Marco's Pizza on Stephanie, I went up to the counter. It was around 6:00 PM and I understand it is dinner time and busy. I stood at the counter for 10 minutes without any employee acknowledging me or coming up to the counter. Nothing was said to me like "We'll be right with you" or "Are you picking up an order?"...NOTHING! When a customer behind me got their order before anything, I finally said something. What really PISSED ME OFF was, when one of the employees YELLED at me in-front of other customers who were also waiting in line behind me, by saying to me, "You should have said something instead of just standing there! We are very busy!"As you can see, I'm not pleased with this place!
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March 2024 by vel monts
This is my go to marcos location. I usually place my order over the phone.Customer service is good. My 3-4 pizzas are made with in the estimated time. 15-20mins. Great tasting for a bigger chain pizza. I usually watch how they are making other pizzas and never seen employees doing dirty activities and see hands being washed. Quick service, great tasting. I will continue going.
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February 2024 by Mama June
Love marcos so much but not sure what's wrong with this location now. I ordered and almost 2 hours after placing my order for delivery I physically had to drive down to cancel and get a refund cause it never came and nobody would pick up the phone. When I showed up they were busy but they had 8 employees and looked terribly unorganized... I am a former Marcos employee and love the food so much but this location needs help it seems.
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February 2024 by Raneshia Jones
Here about once a week! I love the cauliflower option ☺️
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January 2024 by Kathy Dove
Excellent
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January 2024 by Linda Nasby
Yum! Pepperoni Magnifico was Perfectco! I’m not a pizza lover mostly because I hate a dry pizza. This pizza had the perfect amount of sauce, cheese & delicious pepperoni for an amazing taste all the way to the crust, which I normally never eat. 5 stars I’ll be back!
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December 2023 by Nidal AkkeLah
Good location. Awesome price. But not much of ingredients ??Wheelchair accessibility: Yes
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December 2023 by Mitchell Mims
I've been here 2 times now and the first time the pizza was good but barley had any pizza sause on it I went a 2nd time and asked for extra sause and the same thing. If you like a cheese and bread pizza this is the place for you but im done I will never return to this junk pizza place. They didn't deserve a tip. The parking also sucks their isn't a place to park both times I've been ( the only way to get ahold of the owner is social media and I don't have one this place is a joke for not giving proper contact info)
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December 2023 by Jude Power
Service is not what is used to be, price is higher and when you show up at the app tells you to they are over 30 mins late and all you get is I'm sorry we're busy .. not my problem fix the time on your app to correspond to your demand . Hire better ? Again sad used to be a staple to go and now I won't
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December 2023 by Dj Dj
Terrible not even edible nothing but
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December 2023 by Alyssa Kwallek
New to the area and got this welcome coupon in the mail. Tried twice to call in to order because there is no code to use the coupon online. First time it was busy and we couldn’t get anyone to pick up, just thought it was a busy day and decided to try a different day. We tried again today (Friday 6pm) it rang for 11 minutes and someone hung up. Why post the phone number on the coupon if you didn’t want customers to call? Disappointed in corporate for not giving a code and disappointed in the customer service of this location for never answering the phone.
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December 2023 by Christine Vasey
I would have liked green and red peppers on my pizza. The service was great and the people helping me were caring and polite.
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December 2023 by Scott D.
Service is not what is used to be, price is higher and when you show up at the app tells you to they are over 30 mins late and all you get is I'm sorry we're busy .. not my problem fix the time on your app to correspond to your demand . Hire better ? Again sad used to be a staple to go and now I won't
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November 2023 by Gina Lablanc
I was trying to order a pizza for takeout. I was on hold for 30 minutes the first time and 20 minutes the second time. I ended up getting pizza somewhere else.
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October 2023 by Micah W.
I give this store my highest review! I have been ordering from them for a few years and they are always pleasant, clean and courteous. The drivers are funny and the pizza is tasty. That aside, I want to tell about their generous donation to my kindergartener's school basket. After going around and asking for a small pizza related token to include for the raffle, Marco's gave a $50 gift card. Even the big family owned pizza joint gave me the run around and the others were unhelpful and some even rude. I was really only expecting coupons and maybe a $20 gift card, at best. Thanks for helping the kids and being a great part of the community! A+++
