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July 2025 by Linda De
Had a follow up with surgeon today across town. The MTC transport driver was amazing! Jory was very sweet and caring. I felt comfortable and safe with his driving the music was great and so was the conversation.
Definitely someone who goes out of his was to be sure your good.
My appt didn't last long and he called ahead to see if he could wait and they let him. That's wonderful service!! Thank you Jory and MTC for a great experience
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May 2025 by Laurei Brooks
This review is not written after only one trip with MTC but multiple. From booking with amazing Bella and Alicia to being specially cared for by Lawrence, Renzo, Van, Jasmine... this has become our ONLY transport company. Each time I contact them, I feel as if I'm calling family. Every staff member is truly concerned with my husband's care and they help me out. Well today, Djuna was our last minute driver as my husband was discharged. Holy Moley, what an Earth Angel she is.
She knows how to do everything to transfer a non-ambulatory patient the right way... plus, she's so nice and sweet. Due to a road closure, I gave her a different route and she arrived without a hitch and very joyful. She is truly amazing. I've also used MTC for my husband's friend I take care of. Sweet Jasmine and Van, with his amazing symphony music enroute is great. Your entire staff know how to energize and nourish those they transport. I love MTC and am so very grateful for the love I receive back. Absolutely the best.
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May 2025 by Eric Lane
Recently used MTC to transport a family member to an appointment. Despite a series of issues outside their control, they managed them with ease and went above and beyond my expectations to ensure we made our appointment.
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May 2025 by Stephen Jay
Very nice staff, great prices for when you do not have insurance to help. I’m glad there is an option like MTC in the Boulder City/henderson area.
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March 2025 by Ed Lopva
LIBIA AND TULIA, BIG KUDOS TO THIS 2 AMAZING AND FUNNY AND COMPASIONATED LADIES; THEY WENT ABOVE AND BEYOND TO MAKE MY MOTHER IN LAW'S TRANSFER VERY EASY AND SMOOTH. THANK YOU VERY VERY MUCH TO LIBIA AND TULIA.
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May 2024 by Becky Pearson
My 84 year old dad said the drivers were nice but both of them drive “balls to the wall”. He said they drove crazy and he felt like he was on a wild ride. Maybe have your drivers slow down and keep in mind that most of your customers don’t feel great.
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April 2024 by shannon signorino
My driver was incredibly nice today. I hope there is someway to give him a tip. At surgery we don't take money with us. 3/12/24 11: 30 am. Pls call me . I left txt msg for your office. Thanks. Dr. Shannon Signorino PA-C, N.D.
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December 2023 by Joc M.
Very nice company to work with! Very careful with their patients and great customer service!
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October 2023 by Debra G.
Sadly, this was NOT the type of service my Mom deserved !! On October 19th 2023, my Mom was to be transferred from St Rose Dominican Hospital, in Henderson, Nevada to her Rehabilitation. Standing in the hallway, the following is what I observed. That Evening, 2 MTC attendants arrived on the 3rd floor with a stretcher, one was a well mannered and polite white gentleman, and the other was a loud, unmannered black gentleman. The white attendant calmly asked the nurse for the discharge packet, and also inquired if Holter monitors, I.V lines, catheters were still hooked up. He also inquired about what areas may be still tender from surgery, any wounds, etc.... because he wanted to be gentle and pain free for my Mom's transfer. This i appreciated and never expected. The black attendant only cared about flirting with female nurses, and paid more attention to what was on a television in a patient room down the hall. I have never seen an attendant just walk into another patient's room and sit down to watch a show. The patient's family member even asked him to leave, so he walked into the empty room next to my Mom's, and plopped down to watch that television, which he turned up loud. My Mom even asked who had the television so loud. The black attendant was chased from that room by the nursing staff. He was rude to one nurse, saying, " We are here to move this lady, and she's not ready. I gotta do something while i wait. I'm not gonna just stand around and wait all night." The white attendant kept saying, "Reggie, get out of the patient rooms, you're going get yourself in trouble. Reggie, get out of the rooms, that's not right." Reggie just went about his disrespectful conduct, and said, "Doc, dude, mind your business and i'll mind mine." Doc apologized to the nurses and myself many times. Reggie was also very disrespectful to my Mom. He was wearing a shirt for Women's Breast cancer, which my Mom stated was nice. Reggie replied that he loved the female breast, because his 1st meal was breast milk, and he still loves to suck on ripe "titties" to this day. My Mom and I were in shock and anger, as was his work partner, Doc. The transfer was smooth, and Doc's driving was careful and professional. MTC, I truly hope you don't allow Reggie to interact with anyone else's loved one, as he did with us. I also work as a nurse manager, in the state of Texas, and we will ban a transport company from our hospitals for mistreating and disrespecting patient boundaries and families. It would be in your best interest to cut him loose and save your current accounts. Debra Giest
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October 2023 by Sharon Alexander
Nice ride
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August 2023 by Marcella Kessin
I would like to rate the techs a 5. They were kind, considerate and patient with my mom. They were very careful when transitioning her from the bed to the wheelchair and home to her bed. Thank you both!Unfortunately I would rate the management a 1 star for letting these gentlemen transport individuals in a vehicle that had les than par air conditioning. Mom was so hot and these poor guys were also.Please fix the air for everyone's sake.I would change it to a 5 if they would address this. As even the cost was VERY acceptabe.
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August 2023 by Perchishha ._.
I work at Skilled Nursing rehab and today we’ve had to assist upset family members, who are reasonably upset missing medical appointments. Due to company being 40 minutes late we are very close to missing a patients open heart surgery.
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March 2023 by Sandra Johnson
The staff are very rude and unprofessional especially Bree and they hang up on you when you are trying to talk to someone in office and won’t answer when you call back
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March 2023 by Susan Figueroa
Moved my mom from a nursing home in Boulder City NV to Idaho, this transport company was God sent. Bre is the best, the drivers were wonderful, and respectful to my mom. Would highly recommend! Thank you guys so much!
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March 2023 by Mike Pond
Very professional transport team made me feel very safe and comfortable also very compassionate and kind people I highly recommend them thank you all so much.
