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August 2022 by Orie C.
I've used this service several times here in Summerlin Nevada and I can't believe the ease of service (I'm not a huge fan of technology) and the turn around times are incredible. I put 3 shirts in the locker here @Tanager apts at around 8pm last night and they dropped off at 6pm today! Thats under a 24 hour turn around! That's unheard of! They communicate via text and email from pickup to drop off! So convenient and not expensive at all! I'm never going to the dry cleaners again!
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March 2022 by Weylin Schreck
A little pricey but seamless experience. Mobile app could be better but it gets the job done. Definitely enable text updates.
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September 2021 by Ryan Pulawski
Great company to deal with. Clothes come back dry cleaned, ironed and they allow you to customize starch treatment etc. Very good value, and the service is quick with updates to let you know when your order will be ready. Have also emailed management about a specific garment and they were very courteous and quick with a response. Highly recommend MINT Locker!
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June 2021 by Greg Robinson
I will NEVER go back to traditional dry cleaning after using Mint Locker. Can stop off whatever time works best for me and get in and out without any wait or unnecessary human interaction. Just drop my clothes off, send a text, and then pick up after they say it's ready. How have I gone this long in my life without knowing I needed this?
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June 2021 by Monique Quiros
I used this service in September for a king size comforter and was hoping for the best. Instead I received my comforter smelling worse than when I put it in the locker...it was damp and smelled like a wet dog. I called and sometime promptly called me back and arranged another pick up to re-clean at no charge. I waited another 2 weeks and it finally came back, smelling neutral and significantly softer than before. I appreciated their prompt efforts to make things right; however, for nearly $40 it should've been done right the first time.
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October 2020 by Monique Q.
After leaving my review the other day, I received a private message from Lauren L. As a small business owner myself, if my client isn't happy the first time I'd make it a priority to ensure they're happy before they take it to Yelp or other social reviews. And if they did, than I'd need to do better next time without patronizing them for doing so.
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October 2020 by Rachel R.
I would give this place a 5 star because I like the concept, but the 2 times I've used this company, I've always had to called them. I dropped off a comforter on Friday and wasn't pickup until Sunday when I called them to wonder why it hasn't been picked up. They advertise that dry cleaning take about 24hours and I didn't get my comforter back till Tuesday. The first time I use them, my comforter smelled amazing and fresh. I could smell it from the outside of the locker. The second time it didn't smell like anything and seemed they just rushed it because I had called them. When you call customer service. They tell you someone will call back to fix whatever problem, but nobody calls. They just text. The first time I used it and had to call customer service twice. I spent 30 mins waiting at the facility for them to give us a new code because I had accidentally picked a locker prior to arriving. Rookie mistake.
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June 2020 by Richard Daugherty
Awesome customer service! Turnaround times has always been next-day and they do a perfect job on my clothes. I entrusted them with my new kilt, which I dearly love, and it came back perfect!Although there's no face to face interaction, they are easy and personable to communicate with. I negotiated kilt pricing with them as they were not going to be charging enough for the level of service it requires and that I would be expecting. They even caught an instance where I forgot to remove the kilt pin before sending it in.I don't see how I could be happier with their service!
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June 2020 by Brent Tingey
Mint Locker is the very best; the future of clothing cleaning. I was intrigued by the concept of an app-based cleaner and was deeply impressed with the convenience and service. I received a text at every stage of the transaction and an additional text that asked me if I would like the hem on my pants repaired for an extra $6.00. Absolutely! The overall price is likely slightly higher than competitors but in a world where you often don't get what you paid for, Mint Locker delivers excellence. I'm a forever fan.
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June 2020 by Sarah Gonzales
I work an office job, and have always struggled to get to the dry cleaners before they close. I love the Mint Locker. I can now drop off, and pick up my dry cleaning at my convenience. Prices are comparable to traditional dry cleaners, if not better. I would give five stars, but using my credit card to get into the Green Valley location is not as easy as just walking in. All payment is done though the app, so to pull out my credit card to open the door seem archaic. Other than that, a great experience!
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June 2020 by Kari Seeley
Absolutely love this service - they have boxes at my apartment.. I leave my clothes, a day later I come back and my clothes are incredibly pressed and ready to go! They even took care of my clothing bag I utilized to drop my clothes off in the locker! Great priced - great customer service - no doubt, my cleaners forever!
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June 2020 by Jenifer D
Had bad stains on my clothes and were able to remove 90% of them. Provided a VIP bag to bring dirty clothes in next time around. Very helpful when you call as well. You spend a bit more, but it's worth better services than most places I have been too.
