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November 2023 by Gohar Gevorgyan
Maik deceived us, he is a professional liar, they robbed us, did not fix anything, lied all the time, one accused the other and no one wanted to take responsibility, brother, if anyone knows who the owner is, tell me
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November 2023 by Matthew G.
This place is amazing! I came here for the first time ever! I usually have a place I go too but weren't able to take me last minute until 4 days later!! I called purrfect auto and they said bring it in! And I did and they took care of me from the moment that I pulled up. The lady in the front office her name is Susie! She was so much very helpful! I'm thankful I was directed here because man I couldn't afford to wait any longer! They were quick fast efficient with their work! Don't hesitate to come here and get your work done on your vehicle! This place also threw me a fresh oil change! I will always come back here! That's for certain!
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November 2023 by ilan rozenstein
Worst smog experience I ever had in my life! DO NOT GO THERE FOR SMOG OR ANY SERVICE!!! Waited 25 minutes for smog and when they noticed me getting impatient and one of the worker gave me an attitude and on purpose they denied to do a smog because they claim my ob2 sensor was hanging (which it wasn’t before I came there) wouldn’t be surprised if they broke it on purpose just so won’t pass.
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October 2023 by Craig Lohrli
ZERO STARS! This place is a total rip off. They bilked me out of over 1K. The GM, Mike, is a fast talking con artist with zero ethics. Went in for a smog check and got talked into replacing my engine mounts. I just took my car to a real repair shop and they showed me that my mounts were never replaced...they are the original mounts. It seems Purrfect just cleaned & shined them up so they looked new. Absolutely ridiculous! My bad for falling for this con. Hey Mike, give me a call if you want to discuss this further! Unfortunately, places like this will survive and continue to rip people off.
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October 2023 by Mike Wion
My smog cert went as expected. A fair price of $10 and got in and out within 30 to 35 minutes and I appreciate that.
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October 2023 by Brandon Boone
Had an excellent experience. Cutomer service was very helpful and friendly. Best prices in town for any repairs.
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October 2023 by Marc D.
We went to this place for a smog check. It was fast and efficient. However two things to note. I think it had said $10 for the smog check and I was charged $20. It was still cheap so I didn't complain after I noticed that when I got home. The second thing to be aware of is that it seems they try to upsell you. After the smog check one of their people wanted to show us something on our car and pointed out the belt tensioner was worn and needed immediate replacement and we probably shouldn't drive the car for long distances. He even said he used to work for BMW. He had a quote prepared and they were ready to schedule the work. I had just had the car at our regular mechanic (who is the most honest mechanic I've ever had) and they didn't mention this. I thanked him and said we'd look into it. I went to my regular mechanic and he took a look and it was total BS!! I want to put this out there so that folks that are more vulnerable to scams are aware. Yes go there for your smog check. But if they tell you there are additional things that need to be fixed you may want to get a second opinion.
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October 2023 by Aggy D.
Came in for smog check , they offer $9.99 value smog service which I discover from yelp reviews Everyone is helpful and informative. Thank you so much !
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October 2023 by C Frank F.
I had an SMOG test completed on 9-23-2023.They got it done in 30 minutes of time.The process was fast and efficient. The price charged was good. I passed the test.
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September 2023 by Drew Purser
They were so great, I got quoted 1,000 dollars by Toyota dealership to replace splash guards on the bottom of my car. He told they really weren’t necessary and it’s only recently that cars have had them. His honesty saved me a ton of money. Grateful there are people like that out there!
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September 2023 by EDWIN SONOY
Mike the manager is an awesome gentleman. He diagnosed my truck personally and made this 20 year old machine run like a champ again.Services: Auto exhaust system repair
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July 2023 by A.J. 2 Toke
Be wary of this place. Manager is a trained saleman that will overload you with information and will test your mechanic knowledge to see how far he can take it and will quide you towards using their financing plans. I went in for a diagnostics for a error code and they quoted me 2.5k in parts and labor needed. All things I had recently done in the last 6 months, all new parts. Even told me my engine could blow up from over heating, when the car gauge reads perfectly fine temps(brand new temp gauge btw) over $200 for spark plugs, becouse they do a "tune up service" lol. Be very careful here.
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July 2023 by ashley jenkins
They are slow as heck! Sat for two hrs for a simple oil change and never did get it changed. Finally walked out...So I see you replied back. Kinda funny! Double check the name Cody Baseleon then. Because I was just there 45 min ago... Ah ha! ? We sat and watched Gridiron gang in the office!
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July 2023 by Jessica L.
Came for a simple smog check. Took an hour. Meanwhile every single person that they helped apparently had countless things wrong with their car. Everyone apparently needed work done. If that is your practice, how do you expect anyone to think you are being honest? It's a cheap smog ($9.99) but takes forever and expect them to try and nickel and dime you. I gave them two stars only because the staff was nice and just doing their job as they have been instructed to do.
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July 2023 by Lily R.
Good morning people I'm highly recommend this place a loooot Exelent customer service specially Susie she went beyond today with me ..Service excellent and not a long wait I came for a oil change and my girls too my husband we love Purfect .....
