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March 2024 by Larry cableguy
Fast and efficient
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March 2024 by Justin Lagemann
I had my truck window smashed out in the parking lot on the 21 st and the management did nothing but extend our checkout. Rosa said we couldn't park in the front or secure our truck and left my truck and other people vehicles unattended and never informed us. I will never go back here ever I even won a lot of money. They made me fell very unsafe and i would recommend never going to Sunset station Hotel if you do they cant provide safety in the parking lot. Broken glass and multiple cars got smashed up.
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March 2024 by Alyssa McCord
Was such a great experience. Super simple to schedule and get done. I did compare the prices to other places, but their convenience beats the rest. Had all the kids home and he didn't bother until after the job was done. Which probably happens, but I was just surprised other techs would wait for a tip. I definitely offered virtually sending it because I had no cash, but he turned it down even if I tried on ape pay it couldn't send. My tech Kevin did the best job! The estimated time of arrival was on point and so was the service.
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March 2024 by Trevor “TBSteez” Burns
Needed a windshield replacement, was able to set an appointment, and get it done within 48 hours. Got it done in barely 2 hours, also changed out my wiper blades, and vacuumed my front mats. Top quality service!
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February 2024 by Amori Tauali'i
Absolutely ridiculous service...I WILL NEVER RECOMMENDGood luck if you choose this company to service you're vehicle windows serviced
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February 2024 by Dean Steiner
I have unfortunately or fortunately used this particular repair shop for various windshield issues and have always had a great experience. My last repair was in May of last year and I recently noticed an interior leak from under the rear view mirror mount. I scheduled an appointment online (easy), dropped the car and it was done in a couple hours, leak fixed with a complete explanation and no cost.
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February 2024 by linda kay
Did not use them for our repair. They quote one small chip for $159,, then you might get a coupon for $20 off.For a chip you a better off buying a repair kit for $20 and doing it yourself. Read the instructions. Watch a few you tube videos.They do not guarantee the chip will disappear. Same result as fixing it yourself.
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January 2024 by Annalee Rhinehart
Fixed my car window fast. Thank You.
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January 2024 by ToKay Auto Detailing
Great customer service and was done on time . Great job safelite
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December 2023 by Alyson Galbraith
The staff are so kind and turnaround was quick. We came in to get our window replaced from being shattered and we are really pleased with the results. Thanks Safelite Henderson! We will be coming back for any other needs.
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December 2023 by Gerald Williams
Mickey, who was mobile, was very fast and Great Customer Service. I'm truly glad I chose Safelite!! Will definitely come back for all my needs.
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October 2023 by G
This place is not what they say they are. We had our camaro's windshield replaced here and they didn't do the complete job. When we took our car to get work done on the dash we found out that they didn't put the frit markings on the glass. Chevy finished their work for them. We will never go back to this place or franchise again!!!!??
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October 2023 by Nikki Stewart
They put in a new windshield last Thursday8/28/23. Didnt calibrated it. The rep non calantly asked my husband to sign a waiver for liability and tells him to come back in 7 days to get it recalibrated. Like it's no big deal. Who has time to keep visiting a glass shop? Ive emiled and called. no reply. My daughter drove my car after the 2 days and the entire car was shaking, the sensors were all messed up and the car wont accelerate pass 40 MPH. We brought the car in on Monday 10/2/23 and left it there because we CANT drive it. it's dangerous. They never apologize, never took accountability. Today is the 7th day, they finally tried to redo the windshield again. They were unsuccessful. Because we can not get ahold of them when we call, my 17 year old went into the shop to try to pick up my car at 4:30 pm. They tricked daughter into signing a waiver before they gave her the keys saying it's for picking up the car. apparently they don't have the part. They had a whole week to order parts. Why start to fix a car when you don't have proper parts. Why advise a family to drive a car that has issues due to their inability to install the correct part. This has been a terrible experience. Almost caused us to get in a car accident. Stay away!
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October 2023 by Bill Rebee
Called Geico and was told Safelite couldn't replace my broken/vandalized driver side window of my wife's car for 10 days unless you go into their facility. Wife babysits grandkids during the day while I'm at work so imagine the inconvenience.So you attempt to call the closest facility and can't even speak to a real person. You have to go online for an appt. (Read other reviews...it's hysterical because they say the same thing and the "owner" says to "go online and contact us at XXX"...clearly the point is lost on these guys).Then I get the quote online...$345 from Safelite for just the glass (no tint), or $235 from another place about 4 miles away who not only replaced the glass, but tinted the window to match the others for that price. Wife went in one hour after my call, and was out 1.25 hours later WITH tinted windows. Guess who didn't get my business today and won't ever since they can't even find time to speak to me on the phone?!
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October 2023 by VINCENT GOMEZ
Thank you for making my experience easy. The service I received was quick and professional. 10 stars.
