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October 2023 by CJ KLIMER
I took my truck there for repair. It was done the next day people there. Joe and Chuck were super nice. I didn’t get a runaround and the price was actually less than what I was quoted. I won’t take my truck anywhere else for repairs. This place is great. CJ MoneyService: Auto water leak repair
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October 2023 by Robben Howard
The shop is clean and organized. As a female client I felt respected. I have a old car, the manager took time to explain the work and pricing options. The repair was even emailed to my phone for me to review each line item. I will use them again if needed. The service is worth the money.Services: General repairs & maintenance
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October 2023 by Steven Aragon
My Brother In Law, who has used Sansone's before, made an appointment for my mom to take in her Subaru the following week to look at an oil leak. When my mom and I arrived, Joe told us that he thought we were going to drop off the car and told us that it could be a half hour or an hour or even more to look at the car. My mom said, we will wait, because we have an appointment. Why schedule an appointment if he was not going to look at the car at that time. This was the first irritant. While waiting in the waiting room, I overheard Joe talk to several people on the phone, and did not get the feeling that he really cared about any of the people he talked to. Irritant number 2. After he told me what was wrong with the car and gave me an estimate, he told me he was not even sure he could get the parts for the car that day, but asked me if I wanted to wait. I told him I could not wait there all day and that I would let him know if I wanted him to do the work and I could bring the car back. I also told him that I thought the shocks were making noise and asked him what he thought. He said he would have to actually drive the car to see. He obviously did not want any more business, because he didn't want to drive the car to check. Irritant number 3. The next day, I called him to clarify the estimate and ask if he would credit the $65 back that he charged me for the diagnosis. He said no, because the work was not done the same day. After arguing wtih him about how he never told me this when I was in the shop, and that he said he was not even sure he could get the parts that day, I finally asked him to talk to Chuck, the manager. I told Chuck about what was going on and he reluctantly told me he would credit the diagnostic fee. I told him I was trying to find my mom a reputable place to take her car in for all her needs in the future, and that they treated my mom like she did not matter. Chuck did not seem to care much either, with no apology at all for the way we were treated. So, I found another shop the next day who was actually a bit more expensive, but made my mom and I feel like we mattered. And, the way Sean at Asian Imports talked to EVERYONE on the phone or who walked in the door, was as professional as it gets. Sansone's lost a very valuable life long client.Service: Vehicle safety inspection
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October 2023 by Elizabeth Vickers
Great communication and great work. We appreciated your professionalism and prompt delivery of the vehicle. Not all shops are equal in Vegas but we now know who to go to. Thank you very much. Jim & Liz VickersServices: Tires
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October 2023 by Pearl Kraxberger
Do you want expert mechanics to work on your car? Have a car problem? These mechanics at Sansones Automotive will fix it!! Honest, knowledgeable and very reasonable. They have been servicing my vehicle for about 10 years now and couldn’t ask for better service.Thank you Mike, Chuck and crew for your wonderful service!!Pearl KraxbergerServices: Transmission
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September 2023 by Shorty W.
came for water pump and now the head is cracked in a week later needed to get back to San Diego now have to rent a car bad mechanics and sale men. I paid $1700 .00 for them to find why the was getting hot and they said the water pump and timing belt was bad mike was the counter man he then said it be over $2000.00 more to do the head gasket what a rip off...
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September 2023 by Kerryann D.
These guys have been around for a long time and really know their stuff. They are fair and trustworthy and the shop is immaculate.I highly recommend.
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August 2023 by Nigel V.
I had a free brake inspection check here, slept my appointment and they still managed to squeeze it on the same day. Explained everything in a clear manner and did a great job, thank you!
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August 2023 by Google user
awesome service tech Mario Opipari who worked on my Cadillac. I thought price was fair price for the service. service writers are very nice. owners I found, they really care about every aspect of work quality and how their clients that come to service center.
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August 2023 by Russ Gerner
awesome service tech Mario Opipari who worked on my Cadillac. I thought price was fair price for the service. service writers are very nice. owners I found, they really care about every aspect of work quality and how their clients that come to service center.
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August 2023 by Tracy Stevens
It was my first time there and I was impressed. As a single woman, you never know what you’re going to get when it comes to car service. But the garage was well organized, all the staff were friendly and it was very professionally run. The best part was, the pricing was very reasonable and they didn’t try to tack on additional repairs I didn’t need. I will be going back.Services: Auto maintenance
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July 2023 by Robert Wilson
I was looking for a place to service my car and I thought I'd give Sansone a try. Boy was I impressed with the service I received and the way Chuck interacted with the customers as I waited on my car. The oil change I had done was quick and efficient and Chuck even showed me a potential problem with my car that I am going to have them address next time I have my car serviced. Chuck also texted me estimate for the job which was more than reasonable. I have since recommended Sansone to everyone in my family. This is the way to conduct and automotive repair business. Very well done Sansone.Services: Auto maintenance
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June 2023 by Tom Bixby
I was quickly given a fair estimate below any other I had received and significantly lower than the dealership. The work was completed before the estimated time. The work was perfect and professionally done. Mario took the time to explain the details of the repair. I was beyond impressed. I will always take my vehicles here from now on. I feel like part of the family. If you don't use Sansone, good luck!Service: Steering & suspension repair
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June 2023 by Teressa Willbur-Williams
I have used Sansone’s since moving to Vegas 3 years ago. They service my Honda, and both older cars that my granddaughter has owned. Sansone’s is available, reliable, professional, honest, and up-to-date and knowledgeable. At first Mike and Chuck followed my requests for service but would also suggest and explain what was needed instead. Now, since I trust them implicitly, I just tell them the car’s symptoms, and they take it from there. When one finds great, fair, and honest service, there is no reason to go anywhere else. My best to the gang at Sansone’s.Services: Auto brake repair
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February 2023 by Debbie M.
First time I used this place. Set an appointment and was quickly taken care of. Staff was very nice and no extra charges. What I was quoted was what I paid. Will be using them for everything.
