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April 2024 by Sima Fine
They were very helpful in helping us find the right refrigerator for our home.
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March 2024 by Daniel Martin
Friendly staff, fast efficient service.
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March 2024 by TONG NGUYEN
I am a new resident of Las Vegas from Florida, needing a new refrigerator for my new home. I also found American Freight - Appliance, an excellent sales unit I met for the first time; every thoughtful and thoughtful customer care gesture made me happy to be satisfied. Although I chose to buy one on the American Freight website, the price was very satisfactory, meaning it was 2/3 cheaper than other places with one with the same capacity and functions. Today, when I went to pick it up, I was unhappy that this refrigerator had a few small dents. I didn't like it very much, so the staff recommended another one for me. However, I still couldn't find a refrigerator for the price I was looking for. Seeing that, Miss. VIRGINIA and KEJARA, I don't know their positions, but through how they handled it, I concluded that at least they are Managers here. She picked another refrigerator with the same capacity as the one I bought, and she exchanged this one for me. To my surprise, when I saw the price list, this one was twice as expensive as the previous one. I wasn't surprised yet, then she gave me another surprise. She said I didn't need to pay more because She would discount the price difference on this new one. Surprisingly, even so, I care about and appreciate their service more than the discount I received, and because of that, they deserve my 5-star commendation. Very respectful and thankful to the American Freight store, I promise that in the future, whatever purchases I make for my new home, I will choose them first with the products they provide. I believe there is no place with lower prices here with reliable and satisfying service; again, Thanks, Miss. VIRGINIA and KEJARA.
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March 2024 by Lilia Roman
Carmen was so helpful in assisting us with our appliances. We are new to buying these type of appliances and she took her time to advise us and give us her personal advice. We bought our refrigerator, washer and dryer. We will be back for more soon.
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March 2024 by Ariel najee
Best customer service I was in and out which I appreciated found like new appliances for half the price. Most def recommend
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February 2024 by Tonia Morgan
We needed a new gas dyer and this place was very affordable. The staff was amazing. The manager and the new guy Jonathan did outstanding job. They even had the dyer ready to go when we came back with the truck.
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January 2024 by David Leingang
Got a new fridge at 50% off
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January 2024 by Jimmy Feghaly
This exactly what happened !! Am sure the owner will never accept that .. i work night shift from 3.30 pm to 3.30 am my delivery time frame was on Thursday 01/04/24 between 09.00 am to 12.00 pm . I woke up at 8.30 am getting ready for my delivery until 10.30 am I got a call from a lady (customer service ) saying unfortunately the driver called out and he can’t make it !!! Wawwwww I do understand that things might happened but what I did not understand what she was doing between the driver called time and 10.30 why she made me wait like am nothing !!! She kept saying am sry .. listen : ur sry will not change that u shouldn’t be in that position cuz u disrespected me of being waiting that long time until u decided to call me . Never seen or experienced unprofessional like u are … I hope ur owner will call to explain for him how i was treated . Shame
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January 2024 by Andrew Sierra
Very thankful for the amazing customer service by Kejara and Carmen. They helped me find exactly what I was looking for. They are quick and efficent and help answer all and any questions.
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December 2023 by Muge S.
Their sign says Mattresses! Even on the Google advertisement, it says mattresses! I came here, they say, blah blah blah. We don’t carry mattresses.? Seriously? Go figure! What kind of business you guys running?
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October 2023 by Ti'Arrha V.
We've been furniture shopping for several days before finding American Freight and we're so glad we decided to purchase 3 bedroom sets from here. The prices are definitely budget-friendly; best deals in town! Demettrio was very knowledgeable and extremely helpful throughout the entire process. He went above and beyond to ensure we would be satisfied with our finalpurchases. They also offer DELIVERY service! We went to the showroom in the afternoon and our 3 sets were delivered the next morning by 3 very friendly (and quick) staff.*1 Month Update* We absolutely love the quality of our purchses! The value of the products we received was definitely worth the $$ spent.
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October 2023 by Gina C.
I was on the hunt for a sectional for my living room & accidentally went here when I thought my GPS was taking me to another furniture store. LOL I decided to go inside & check things out. I was greeted right when I walked in by an older man who asked "hi, can I help you?" I told him I was looking for a sectional couch & I didn't see any when I first walked in & thought maybe that they were out back where I couldn't see them but the man told me that they no longer carry furniture due to there being so many other furniture stores in the area. He did tell me that their North LV location has them. I wasn't going to drive all they way out there but it's good to know that this location no longer has them in their store. I did see a bunch of refrigerators, washer & driers. My 5 star review is based solely on the friendly employee upon arrival to the store.
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September 2023 by Kimberly S.
my husbad and I went to this store looking to purchase a washmachine. after wondering around your store with no help from your staff my. we witness a couple come in after us and was immediately offered assistance. my went and ask an older gentleman for assistance. living in the Henderson area for 16 years. My recommendation would be to teach your staff customer service and diversify. we will not return.
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September 2023 by Carmen Sumpter
Joy was AMAZING! From the time we walked in, she was super helpful. She helped my husband and I choose and a luxe washer and dryer set while delivering exceptional customer service in less than an hour. I would recommend this store and Joy’s service every single time. The other employees in store were also super friendly and attentive to anyone who entered the store. Shop here or all your appliance needs!
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August 2023 by Joan Dean
Kejara the store manager was amazing and extremely helpful. We were able to find a dryer and she went above and beyond to assist. Best customer service I’ve received in a while. Thank you, Kejara
