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August 2023 by M. Shanny600
Have used Claudia for my auto and home insurance for over a decade. Always helpful and customer service is great. Would definitely recommend.
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August 2023 by M S
Has been my agent for 15 years, excellent service
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August 2023 by Carlos R
Terrible service, just there to make money out of you. Go to another insurance agency
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August 2023 by Carlos R.
She's not very helpful just there to get your money. She didn't even tell me that a party collected from my insurance which was their fault to begin with hit me. Not even an update telling me my insurance was going up because of this. If I hadn't shopped around for a new insurer I wouldn't even know about it only the new insurer told me there was a record of someone collecting .They don't care about their customer. Because if they did they would at least notify you of this. Go somewhere else. All the good ratings she gets are people not having issues. But when an issue arises she is not there for you. Been a customer since 2003 and never gave her problems.
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January 2022 by J.D. R.
Claudia Shannon is an Excellent agent & Agency & Shelter has provided me with excellent service & very reasonable premiums 4 many years. Claims is also a pleasant experience. U won't be disappointed. Email & phone- very responsive too.- JDR
