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November 2023 by Bless Wilson
They didn’t have my shoe but Cameron helped out as much as possible .. thank u
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September 2023 by Lydia Esperanza
Samantha and Alex both took care of me Alex was amazing when I first talked to him it was a little inconvenience on my shoes but they turned around and they gave me a great customer service. I will most definitely be back. If Alex ain't a store manager he should be a store manager.
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August 2023 by Virginia Abato
The sales people lied about the size when asked twice. Fortunately, the manager on duty questioned it at check out. I and my credit card will not be back.
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April 2023 by Mikah G.
Went to buy shoes and was told I could only buy one pair. I wanted to get a second pair of shoes NOT 5-10 but just a second pair. I was told that was not possible. I expressed my frustration and one of the kids behind the counter kept trying to argue with me. I told him not to speak to me anymore and he would not let it go. Don't buy shoes from here IF THEY ALLOW you to because they're more likely going to try to fight you and act hostile towards you
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March 2023 by Maribel P.
I wouldn't recommend this shoe palace because they bad costumer service especially with the girl jasmine she has a bad attitude.
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March 2023 by Russell Sotto
They always have my size!! Staff is somewhat friendly most of the time. Check out person is usually the grumpy one. At least the last two times that was the case.
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March 2023 by Dava Ladavid
They need to have better customer service here, very poor! And rude, I had to check the young lady. Sincerely Chef L
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December 2022 by Starr G.
This place sucked I literally stood there forever waiting for someone to get shoes for me. I stood right by the inventory door where everyone was just gossiping. Someone finally helped me, and at the cashier all they kept doing was rapping and cussing while a small child stood next to me. Super unprofessional
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September 2022 by sux 2 suk
The one time I actually needed help and there were NO workers hounding me, kinda ironic. Maybe it was because it was 30 minutes before closing but still there was no one on the floor
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June 2022 by LOUIS ROSSI
Can u say htf shoes, cool.place
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April 2022 by Travis B.
Super happy with this location. Purchased a pair of shoes at this store for our child while on vacation. Two days later the shoes just aren't working out. Killing his feet and he's not going to wear the $100 shoes we just bought him. The clerk was super cool and refunded our purchase with zero hassle. His only concern was we were the 1st customers of the day and the system may not allow a cash refund. He walked it through and was incredibly nice. Oh, he was also balancing the other 3 folks that were there at opening and doing a great job. We appreciated him and the company that empowers him to take care of customers.
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March 2022 by Marley Chad
She store located inside Galleria mall. Smaller selection than other shoe franchises
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January 2022 by Alexis G.
I've been going to this location for years now and may I just say these past few months, this store has looked it's best that it ever had. Great customer service and is always clean! Cam and Clarissa are always going out their way to make sure I am always being helped and satisfied with my visit. Just wanted to show my appreciation!
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October 2021 by Melita Morris
Besides the shoe raffles(amazing) thanks, but the surprise deals on clothes and shoes always make a trip to shoe palace even better!!
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May 2021 by Jon Quinones
Great team that helped find what I needed. Military Discount.
