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April 2024 by Kellye De la rosa
I've Decided to Not Shop Smith's Boulder Hwy Again after several uncomfortable Shops! If Only 1 Reason but No I've a Few Reasons! 1 Truly Most Rude Resting B Face Grocery Employee's I've Ever Met! And I'm from Cali I Know Rude People! 2 The fact U make People wait for Already Un Happy Person to Unlock Door to Restroom! Then tell a Co Worker how Stupid I am and how I Annoyed them! Be Brave Speak Up say it to the Customers Face! I got towels to clean up floor My service dog had a Pee accident! My Caregiver cleared up we stood by so Nobody slipped! 3 No Hello Greeting any time I've Ever Shopped it's Been 9 to Many! 4 Today was the Worst I asked where something was the Person couldn't be Bothered! 5 Prices are to High for Deli Cheese's and Fresh to go Food Section for food that's Not Good Tasting also Poor Quality & Quantity! 6 It seems the Employees are All Unhappy Even the Management! 7 Bad show of Employees Discrimination the worst part of Smith's as I've seen it before! for Me as I watched an African American get followed into self checkout and watched Over Like because of their Skin color They were going to Steal! Trully I Feel for Y'ALL it's so Hard to Treat Others how'd You'd like to be Treated! I Mean it's a just a Job Right but if you're Not Happy Get Out! Please try being Nice to the Customers! Or have U Unhappy People forgotten We Shop Y'ALL get PAID! Probably Not Well Don't Blame Us for Your Job Choice! Sincerely, Not a KAREN Just an Honest Kellye
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April 2024 by wowza
The seafood section here always smells bad. Never had this problem at other Smith’s. Plus there was a fly in the donut bakecase which was not cool guys
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April 2024 by MJ Kis Brand
The gray-haired female manager is lazy and has a poor attitude. She is not a good example of a leader
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January 2024 by Heidi Henifin
You advertise fresh fruit and vege. Well I was just at Smith's in Henderson Nevada and your fruit is moldy
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December 2023 by LOR W
If you have 20 people that need checked out at once, 1 register opened and 5 employees standing at self checkout just talking amongst themselves it’s very annoying. It’s sometimes difficult for patrons to check out their own large orders in that tiny area with no long belt for groceries. Open up registers! Please!
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November 2023 by Hunter RL
Just bad. There's always homeless people in the parking lots asking for anything and there is nothing done about it. The floors are dirty and aren't cleaned properly. These are the only two issues I mainly have about the actual store. The whole plaza in general also brings it down because it only gives more space for everything to happen in.People don't know how to drive properly, pedestrians don't look anywhere when walking, and it's just such a small space to fit everyone who would want to be here.Going into personal issues I have, the inside of the store is quite unpleasant. The warm lighting combined with the already warn colors on the walls and decor don't offer a lot to the eyes; It just blends all together. The blue wall at the front is just out of place with the overall theming inside. The lights are placed on these bars hanging from the ceiling trying to look like a cozy bakery or coffee shop but just seem like an eye sore when they are also warm shaded.None of the inside architecture and whatnot are bringing down the rating, this location just isn't good in my opinion. I would much rather go somewhere in the middle of vegas rather than inside this store. It's a dread every time I have to walk inside.
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October 2023 by Azurael Arasmith
Horrible customer service sometimes. My friend who is an insta cart delieverer, got treated like trash. He took a little while to get his order together but when he came back and asked for the cart because they moved it. And they were extremely rude to him and then proceeded to lie and gossip to their co workers. To an extent to where he is 86'ed like they proceeded to say he yelled and was demanding. Yet he is a shy polite person and his story is way different. They shouldn't be able to kick him out for a mis communication. Mind you he asked if he could put it there for 15 to 20 mins n he comes back n the other people say it's a 10 minute time limit.
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October 2023 by Amm Amm
If I could give an 0 I would . The customer service is beyond horrible, if your black might as well not even go to self check out all the employees will be breathing down your neck and not paying attention to anyone else .I asked for management to give my concerns was told none was on shift , I called once I left the store an manger answered . The employees don’t look presentable the store has an horrible smell and employees energy are horrible will be my first and last time at this location.
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August 2023 by Paul Garcia
This is my store. I absolutely love it. Store is always clean and the staff all know me. I always use the self checkout. The bakery staff is always very polite and respectful. I go there to get fresh french bread in the morning ( they have the best french bread). It's always a pleasure to shop here. Me and my family have been loyal customers for over 20 years. I highly recommend this store for your grocery shopping needs.
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August 2023 by Erik Ward (Eeshvar Das)
Prejudism against my family religion appears to be the reason a woman manager kicked me out of this Smith's location. She said she felt uncomfortable that my family practices the Hindu religion that prefers not to speak eith tge opposite gender. My wife specifically told me not to speak to the women here because it is part of our Hindu religion. The woman manager lied to police by falsely accusing me.of shoplifting. Police searched me and proved my innocence on the spot. The manager then said she doesn't want to allow my religious practice, that is similar to muslim, at the store. Discrimjnation and prejudism is terrible. This Smiths's location openly prevents people of certain religions from having access to food.
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August 2023 by Bonnie Higgins
It was fine although I only went for 2 items so I wasn't there that long. Staff has always been knowledgeable & courteous.
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August 2023 by Nadiezhda M.
This Smiths parking lot makes you feel unsafe.It's also very ruff and the inside it stinks verrryy bad.It's also has a lot of sketchy people I do not recommend it at all. They also missed placed the merchandise in the wrong areas and when you get to the register is a different price and the manager is not helpful either and will not even bother to honored the price like other smith do.....
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July 2023 by Linda L.
One star is too much. I have been going to this Smiths since 2000. Now, when you walk in, it smells disgusting and has been for a while. The prices are out if CONTROL! Some of the employees are horrible. There is a girl that works there, and I asked her why my points weren't on my receipt, and she said, "I don't know . Don't ask me. A young girl yesterday when I asked to open the restroom was extremely rude when she had to open the door for the men and women's room. Don't these employees get paid? Of course they do. Then, at the gas station, that's another nightmare. Half the time, there isn't anyone to work in there, but yesterday they had 2 guys in there. Even if you use your points, it's still more money than Conoco on Lake Meade, where the Fiesta used to be. People need to picket this nasty place. Lower your prices and get some decent, polite employees. Or retrain your employees to be nice to customers. I won't be going to this Smiths anymore. You might be ripping people off, but some people won't be going there anymore.
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June 2023 by Jess
The meat is old and grey, the produce has little to no flavor and the bakery has very few edible desserts. Even with all that, the employees take the cake for being the worst. A few months ago I was hit by the door while looking at the discount rack so hard I could barley walk for a few days and the reaction I got from the employee was a very sarcastic "do you wanna write an incident report?". The other day I was having card problems and both the employees at the front were rude about it and when my boyfriend ran home to get another card, which took maybe 5-10 minutes, they did nothing but glare at me with crossed arms like I was a theif. I asked if I could just put my ice cream in the freezer so it wouldn't melt and the lady said someone would do that for me, but shocker they never did. They must have been too busy acting loss prevention while I was playing on my phone waiting for the card. I don't ever want to set foot in a smith's again.
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June 2023 by Victoria Bottger
If you want to be run over going in or out by all means come to this smiths. Over the last week while working I have been hit almost 6 times coming in and out of the store. People do not pay any attention to the clear stop sign in front of the store. Sadly more elderly shop here so if it's not me someone will be hurt soon.