-
December 2023 by Nicholas Elston
I’ve been a customer since at least 2018. Something I can’t wrap my head around… “double stamp day”, what does that sound like? To me, you’ll get 2 stamps instead of 1 per vape. I went in on Dec 17th with 2 stamps left on my card before a free vape. The paper with the specials clearly said double stamps. I get told that I still have to buy 2 vapes to fill the rest of my stamp card then I’ll get a free one. No. I should’ve purchased 1, got the 2 stamps, then got the free one.They also offered to only give me one vape for free when I originally got charged for 2, twice. Manager didn’t want to hear what happened, just offered to give me one. Instead of arguing, I just accepted it. Shows they don’t care to get to the bottom of things, they just want to rush your problem out the door.I’m a little too turned off now and will be buying somewhere else.
-
December 2023 by Joshua Hatch
Went to this store after trying to get set up and started at another vape shop in henderson with no avail. When I walked in I was greeted right away by the friendly staff. I walked in for the first time with no vaping experience whatsoever but, that was about to change due to a very helpful staff. I went in with the intention to buy what I felt would be a great little starter kit. Now I have exactly what I want and could not be any happier. The guy who helped me answered every question I had and made it a point to explain what each device would do and how it worked. He helped me make a decision on my first vape piece and I love it. He took the time out to explain everything to me and because of that I will be a customer for life. Thanks guys for excellent customer service!
-
November 2023 by Nicholas Trinidad
Its ok good location prices a little high than competitors
-
September 2023 by Alexzandrea Mengual
This is the only vape store I love going to. I never feel rushed to pick anything out and the customer service is always amazing. I would recommend anyone to go here
-
September 2023 by Spencey333
I would give this place less than 1 star if I could. I've bought multiple mods since 2018 and never had a issue with my coils burning until the 2nd week of use (like usual) for the past 2 years I've bought multiple mods and have tried different juices to see if it's just a specific brand that makes my coil burn on the first hit (even after priming) but it never matters what I do.While trying different juices, you would not believe the amount of expired juice that I purchased at this place.. and not only are the juices expired.. but alot of the disposables are as well. Alot are mostly dead, and the juice is brown instead of a amber color (especially the flum floats)It's sickening to see such a lack of care for the patrons, and their well being. Seriously this place is a health hazard and NEEDS to be inspected.
-
September 2023 by Charity Powell-Watkins
Had just what I needed! Super friendly staff.
-
April 2023 by A McKown
This is my local smoke shop to go to. When ever I go in there, someone always has a great attitude and always willing to help. Recommend this place over many others that I have tried to go to.
-
March 2023 by Latonya Mckinstry
Kenndy is the best. Very friendly and took the time to show me how to work my new vape
-
March 2023 by Luv N Liliko'i
Super cool shop! Their disposable nic selection is great! They have recommended the best flavors every time. See ya next week!
-
February 2023 by Jasmine None
As an LGBT the store is very LGBT friendly. I gave it 5 stars because they really care about the customer & they don't treat you like a ticket. They have the best vapors & also juices always affordable prices. The great customer service is spot on fantastic!
-
January 2023 by Brian Green
There’s been a few times I’ve gone before work because they say they open at 8am… I’ll get there right around 8am or even slightly after and 9 times out of 10 they're not open! VERY UNPROFESSIONAL to list an opening time and not abide by it!
-
December 2022 by Mike Harris
Ever since Martin and Nick left, this place has been a revolving door of mediocrity at best and incompetence at worst. Why did it take 23 minutes for an employee to locate the equipment that I was more than willing to spend money on? This vape shop is in a prime location as there are no real competitors within miles. But this place somehow makes driving 25 minutes to Vape Street more than worth it. I miss the days when the shop was good.
-
October 2022 by Andre P.
Please beware, I was an advocate of this place until I brought my second vape that stopped working randomly. I took my vape in to discuss and I was shunned by the guy working in the mornings. He said " he can not exchange or even look at products that are defective" I am no longer an advocate & will never purchase anything from this company. There the closest to me however I will drive an additional 5 mins to another shop that has better customer service & a realistic exchange policy. Guys please beware of this place. Response to Ann, I had the packing & my receipt. It was in my car & I told him that I will get it & that's when I was met with the response above. So the fact that you manager is telling a lie & I have the pictures I can provide is outrageous & unfair.
-
May 2022 by Anthony M.
I just moved and I needed a new basic cartridge so I came here and I got what I needed fast and affordable, but to me most importantly is the gentleman working there whose name I feel bad for not knowing as I write this, just had a positive and welcoming energy that I like to have walking into a smoke shop. I will be back, thanks for the positive experience.
-
April 2022 by Bryan E.
Martin's very informative. Cool guy. Good business. ??
