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January 2024 by Brittianny Mckenzie
First room the put me in was not clean. The sofa had stains of i don't know what on and do did the desk. The elevators worked poorly, and they was a guy in the lobby/ breakfast area with his bare feet on the table where people had to eat ? the staff was very friendly though. I wouldn't stay there again. Upgrades are definitely
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January 2024 by Romeo Tsai
Comfortable, clean, large space, and comes with breakfast, a good choice for business
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January 2024 by Rai Rai
Me and my family have been staying here for two months last night I received a call from the front desk at 10:30 PM. I’m dead asleep With my children and my family and the phone goes off and wakes us all up -peoples lives depend on me as I work in the Emergency responding field. I am told by the front desk that suddenly we are supposed to check out and they need me to come downstairs immediately to give them a credit card. They woke me up in the middle of my sleep to tell me this I went down there for over 45 minutes stood half asleep while they fumbled around not knowing what they’re doing telling me they need a different credit card and then not knowing how to do their job, I was expecting a professional experience and a family oriented experience. The next thing the lady told me is oh you have a pet in your room there is a pet fee. We have already been staying here for over a month and you’re just now telling me this? I was beyond infuriated, these things should’ve told me upfront the day that we checked in at the very least don’t come to this hotel. If you value your sleep they will wake you up in the middle of the night because they’re incompetent.Noteworthy details: Breakfast is good and staff is friendly enough. Rooms are clean as well.
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January 2024 by Şeyhmus Can TUNÇ
We stayed there for 2 nights. Breakfast was delicious, the price was affordable, cleanliness of the rooms was good enough. Parking was available in return for the small amount of fee. There was a microwave in the room so that you can prepare food yourself.
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January 2024 by Travis C
Expensive disappointment. There were many little things that were bothering. The first being the wait at the front desk upon arrival. The wait did give me time to learn about the maintenance on the plumbing system and the notice that staff would be entering your room for 5 minutes a day at some point unannounced. I hope the plumbing work has something to do with the awful noise the pipes make. It sounds like someone is hammering small nails in the wall in the next room. More noise is the A/C and heater, right next to the bed. The noise makes it hard to hear the TV that is placed between the bed and sitting area, so both perspectives are bad. Also not appreciated is the lack of a second bedside table for a king size bed. And for some reason the king size bed seemed to have queen sized sheets. The sheets weren't very soft either. So much more, and I'm not sure my bill is correct. It doesn't match the charge to my card.
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January 2024 by Elizabeth Salomone
Nice visit at this neighborhood location!
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November 2023 by C D
This hotel stay of 6 days/5 nights was highly disappointing. We booked 3 different rooms and each one had issues so it’s safe to say this is not a one off. I will stay far away from this place and Marriott in general going forward. I think the front desk staff was kind but did nothing to resolve any issues.-room service was NON-Existent! When you check in they tell you they only come every 3 days. Which is a complete joke to begin with. If we are paying for the room we should be able to have service in it. Anyway- our entire stay they never came once. Even when requested. Garbage was never taken out- we ended up taking it out ourselves. Day 3 I asked for room service and they said no, day 4 they said they only worked part of the day, day 5 I saw room service walk down the hall, check all 3 of our doors, cross off her list and walk away.-Breakfast is disgusting- that is if you were lucky to get some. Everything ran out daily, one day I happened to get the prepackaged breakfast sandwich (horrible by the way) but took one bite into it and it was still frozen! I almost broke my tooth on the frozen egg!!! Juice was always out, milk was expired.-constantly having to walk down to the front to get towels was a joke. Since they don’t believe in room service in this hotel it is completely on you to get clean towels and they never come to pick up your old ones.-one of our rooms had dirty sheets and pillows on the day of check in and they said they could bring up bedding for us to change it ourselves.-cigarette burns in the carpets-rooms are not cleaned from each guest. The mirror had stuff smeared all over it. The sink full of other people’s mess. It was GROSS!-The showers are fixed with a zip tie so kids can’t take tubs. You can let the water heat up without it coming out as a shower full blast. It kept causing the floor to flood, but no towels or cleanup was available-beds look and feel like they are 20 years old. Hard as rocks and lumpy. The pillows are no better. Plus they have hard security tag type things attached to them.-one room lost power in the bathroom and was told to keep resetting the breaker-another room had the power for the key go out so we couldn’t get back in the room and after going to the front desk 3 times and having her tell us it was user error we finally figured out what the issue was (no thanks for the staff)-a/c in the other room kept going out
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November 2023 by Chandler Ng
The room (double queen beds) was very cramped and the design was weird with the TV in the middle of nowhere and we could not even switch rooms because apparently housekeeping had gone for the day even though it was only 4:50pm. We literally just checked in 5 mins before we requested for the change.This price is not value for money, ($300+ before tax). FYI we are Marriott Gold member. One of the worst we have stayed in over the years. If you have to choose Marriott, go with Residence Inn instead.
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November 2023 by Kaitlin Worthington
When we walked in staff was unkind, then we checked into the room and were in the elevator, there is a strange smell of vomit and holes in the wall. the room was gross. drips and toothpaste all over thre bathroom wall. the shower and toilet are secluded in their own room, the room was full of mold. the mirrors looked the they hadnt been cleaner and the cough had crunchy white stuff on it.
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November 2023 by Valerie Perez
I reserved a room 2 months ago and they cancelled my room less than 16 hrs prior to my stay through an email due to electrical problems that they were having. Very terrible way of informing their guest who were driving from another state to stay. I was very frustrated as a mother traveling with children for a tournament. I will not be booking here again.
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October 2023 by Debi Lee
I was only in the lobby waiting for someone but it's clean and I would stay there. If I wanted to stay somewhere on a budget.
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September 2023 by Denise Foster
Hidden gem of Las Vegas & Henderson. If you are Muslim, bring your cleaning supplies to go over everything plus the travel size of body wash, shampoo and conditioner for your hair. I brought my slippers and robe because they do not have any. Their little snack area needs to be better stocked with organic & calorie-conscious TV dinners. Overall, a 4.5 out of 5
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September 2023 by Frank T
Great hotel. The room was perfect. Breakfast was very good. If I could name a single imperfection, need a new showerhead.Rooms: Nicer than most at this price point.Nearby activities: Plenty of restaurantsSafety: Great location
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August 2023 by Vance Harris
Great staff. Room was great. Breakfast not so much though.Overall was a good stay.
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August 2023 by Qingyun Lu
BE AWARE AND PREPARED VISITORS.Reserved a King suite a month earlier and was only told at CHECK IN that there’s no room available. No notice ahead of time at all. Even got an automated email the day before check-in saying that ‘Check In For Your Upcoming Trip’. How ironic. EXTREMELY RIDICULOUS. The only solution they had was to move us to the TownePlace Suites for a double Queen at the ‘same price’, which I didn’t even know if they are the same value or not. Oh well, they did try to make up for that by giving us some tiny bottles of water. The front desk staff was nice but the hotel management was a mess.Sent a complaint to Marriott but haven’t heard anything back from the ‘executive team at the hotel’ for two weeks. Not expecting anything right now but wanted to warn everyone, this is not the hotel where you book a room and you get it. NOT GUARANTEED.
