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June 2023 by Dave W.
This hotel is located on Green Valley Parkway around many businesses like Smiths and Barleys and various other places. There is parking in an exterior lot all the way around the building, so chances are you will find a spot near an entrance.CHECK IN: Keeping the tradition alive, the Mobile key option did not work here either (still have yet to find any Marriott that has a working mobile key system) . Front desk quickly had my physical keys ready and off i went.ROOM: The Room was standard. It did have a microwave and small fridge which was nice. There wasn't anything notable or to complain about in this room. It suited the purpose quite nicely.POOL: The property had a nice sized pool and hot tub. Seemed the pool area needed much TLC though. The paint was chipped in many areas, the light pole was severely rusted and the hot tub jets didn't work.It was a decent little hotel, just needs a touch up
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May 2023 by Derrick G.
This is a good hotel. The check-in process was seamless, and the staff was very courteous and helpful. The room and hotel were very clean, and the hotel is located around a lot of restaurants and shops. The only issue I had with the hotel, was the lightening in the room. When the shades were closed, even with every light on, my room was very dark. I suggest the hotel improve the room lighting.
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April 2023 by Renita M.
This was the worst stay I've ever had in a hotel, and I'm a retired military wife, so I've lived all over. If I could give a negative star I would.And I've been trying for 2 weeks to get a resolution. Manager never reached out.I'll list in order...1. Requested an executive suite with a patio.*Did not receive suite or patio. Was not informed prior to check-in. Had to call to be informed that they had none. But you reserved me one. 2. Cold water in shower*Ended up taking a cold shower Thur night and Friday morning because NO hot water.3. The bathroom flooded.* The shower curtain was too short,and the bathroom flooded with water each time we took a shower.4. Refrigerator *It was so tiny it couldn't hold 4 bottles of water. Ended up buying a cooler.5. Back Entrance Door*Door was broken and slammed all night long.6. Dirty towels*Dirty towels were hung back in the bathroom. Had to call the front desk to request new complete sets. They only brought 2 towels.7. Ice.*Had to walk to the other side of the hotel. See above...bought cooler.
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December 2022 by Chris C.
Very disappointed in this property. Of the two elevators, only one is working, and that one is in very poor condition. Four times this week, I've had to walk down from the third floor. The elevator is borderline dangerous. During my stay, I haven't seen any efforts to fix either elevator.Additionally, the mobile key system that I've used at every other Marriott property does not work here. In this town, there are many other options. I will find one for my next visit.
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November 2022 by kevin c.
Closed currently.
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September 2022 by Ken V.
A BUG found on the bed in the morning. Requested for room change and the manager Wendy came back with "there's nothing to worry about because that thing got wings".We checked out right away!Lack of professionalism and accommodation!Please stay way from this place! 0 stars if I could
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July 2022 by Nancy F.
Very noisy room. Air conditioning unit rattled loudly all night. Informed the front desk that the side exit door to the parking lot remained open... unless forced shut. Didn't feel particularly safe knowing anyone could enter our hallway from the street. Generally speaking, the property could use a facelift. So many hotels to choose from. Will find another one next time.
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July 2022 by Dean F
Service was outstanding and every morning the staff went out of the way to take care of you. Even letting you know that you could get a refill instead of pay full prices again. I came back an hour later and the staff remembered me and gave me a refill. Quality drinks and staff why the 5-star rating.
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May 2022 by Mary L.
3.7/3.8 stars. It's great to be a lifetime Marriott Member and Bonvoy Chase Credit Card Member. There are definitely perks, upgrades, and freebies. Staying at this location was ok. Easy access to the airport, rental cars, restaurants, Galleria Mall, and easy ride across town. I like that it's a walkable location to restaurants, small retail stores, and a movie theater not far down the back roads. Refrigerator was tiny, but it works to keep things cold. Microwave included (that's always ideal to have). Sheets and pillows were comfortable. Comfort and cleanliness is very important to us. Great customer service at front desk area. Loved the closet with mirrors (love all big mirrors). It was actually a very quiet stay and convenient location. It depends on the time of week and season if you do decide to stay here. The wall above the pillows had beautiful colors. The place is not brand new or entirely renovated, but as long as they have the amenities and everything needed, I would still visit again if I'm in the area. Being near the airport is always a bonus, especially because we usually return the rental cars. There are other much better hotels and Marriott hotels in the area. Try a new place each time!
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January 2022 by Alexa G.
I stayed here last year during my wedding anniversary week. I constantly stay at Marriott and affiliated hotels because my bro in law works for them. Gotta love a discount!So instead of staying on the Strip or even downtown, we thought it'll be nice to switch it up and stay outside but still close enough to Paradise. We rented a car at the airport for convenience. Parking wasn't bad at all. Room was very clean and spacious. Staff was good. Also a Trader Joes across the way with liquor. Jackpot!
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December 2021 by spooky blonde
I liked it here a lot, it’s quiet and the staff are very nice ladies! It’s super cute inside!
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November 2021 by Estefan De Diaz
(Translated by Google) I love Starbucks's and so far they have always taken good care of me(Original)Amo Starbucks’s y hasta el momento siempre me han atendido bien
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October 2021 by Google user
I liked it here a lot, it’s quiet and the staff are very nice ladies! It’s super cute inside!
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September 2021 by baaaaaaa
This starbucks cost more than other locations. Location location location. My large cafe mocha was around $7 and the old (served in plastic & w months old) lemon loft was about $4. You can use your player points for purchase. Won't be getting that lemon loft any more.
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September 2021 by Erin P.
My husband and I don't have super high standards when it comes to hotels (we are perfectly happy with a tent in the middle of nowhere), so it was disappointing when we realized that this Marriott didn't meet our already low standards. Below are the pros and cons:Pros:- The bed was big and comfortable- They had a cool loveseat that was comfortable and facing the TV- some is the furniture was updated- the lobby looked really nice- there was free parking- it was cheaper- they had an airport shuttle Cons:- The water was lukewarm at best. Mind you, this is with it being turned all the way to hot and for taking a shower in the middle of the day, so I didn't think we'd be competing for hot water with anyone else- The shuttle service felt unprofessional - they showed up 5 minutes late - The decor was a little outdated- The balcony was dirtyOverall, it wasn't our favorite Marriott and we will probably stay elsewhere in the future.
