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November 2023 by Mark Meyer
Even though I received an estimate to replace a water pump, the staff was very friendly, very courteous and showed empathy. The building is very clean and they get to your vehicle quickly. I will definitely use them in the future
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November 2023 by Paul Savage
This is the first review I have ever written. I’m doing so because I had the most positive auto repair experience I’ve ever had. Mike, Joey and the crew are courteous, knowledgeable, fair and friendly not to mention tenacious. If you want details read further. If not just take your vehicle to them for service – I highly recommend them.I have a 23 yr old Chevy Van that’s been very reliable. I needed some brake work and front end suspension/steering parts replaced to fix an alignment, braking and vibration issue. Mike took care of these and it was much improved. However, a few days later when I was driving on the freeway I had a pretty significant vibration at 65 mph while braking. Thought it was a beak in issue and let Mike know. It failed to subside so I took it back in and they made adjustments that reduced the vibration but, it was still present. I test drove it with them to duplicate the vibration. Once again I left the vehicle for the day and they did a thorough overhaul of the brake system at no charge to me. When I picked it up the vehicle drove and braked as solid as ever and no vibration! Feels like new. Vibrations can be hard to find in older vehicles. At no time did they become annoyed or unpleasant. Always positive they would find the issue and they did! I always felt my satisfaction was very important to them. Now I can tow my boat with confidence. Thanks Sun Auto.
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November 2023 by tuisila t.
Check out the BBB (Better Business Bureau) over 60 complaints, all similar experiences of people getting their hard earned money taken from them.
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October 2023 by Tonya Gillies
Came in for an oil change. This is the second time I’ve been to this location and I won’t go anywhere else! 5 star experience from booking appointment to check in and out. Joey was fabulous he showed me a small nail in my tire which didn’t go all the way through. He pulled it out and made sure there was no leak. They also at no charge put my back window wiper on that I could not change myself. Best price around! $64 for synthetic blend. Recommend making appointment they are always busy! With appointment you’re in and out in now time. Highly recommend as I’ve even had mechanical work done with honesty and fast service.Service: Oil change
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October 2023 by Leah K.
My car was had some problems while driving. Left it there to do a $180 diagnostic test, a couple of hours later I get a text and call with a whole list of recommendations. None of which was the actual problem. They did state that my filter was dirty and I should change it which they did. I ended up picking my car up $400 later. Turn my car on and noticed my check engine light was on which when I dropped it off it wasn't on. Stopped by Autozone to see what it was for. Apparently I need a New Mass Airflow sensor! Which was NOT on the diagnostic list they gave me. I feel like I was robbed! After looking at the receipt I noticed the filter was $40, They charged me almost $160 for the labor.. $400 and the issue with my car wasn't even listed on the long list of recommendations, almost $5500 worth of recommendations.I was recommended by Carmax to go to Sun Auto because they are honest and I've gone to other locations and no problem. This location though.... I Don't feel comfortable with them working on my car! I feel like they saw a perfect opportunity to take advantage of a woman who knows nothing about cars and tried to make a quick buck.Ladies look elsewhere!!!!
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September 2023 by Jose M.
Joey was a huge help. Got my truck in and out in one day. Helped me out a ton with warranty work. Sun Auto Service, I don't know what you pay him but give this guy a raise!
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September 2023 by Robyn V.
Will be a returning customer! Great price, efficient wait times, and easy to get an appointment in. They even applied a discount code upon check out which was a plus. The downfall about moving to a new place is having to find your new "go-to's" and luckily I found this place first.
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September 2023 by Doreen Armijo
Sun Auto was recommended by a friend after I had to have my car towed because it wouldn’t start.They were very busy but got me in shortly after coming in. Mike and Joey took great care of me and my baby (car). I was not disappointed. I recommend Sun Auto to anyone with car issues. They’re kind and courteous.Thank you guys for great service.?Service: Electrical repair
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September 2023 by janet lamoree
Crew was AMAZING! Usually have my car serviced at another Sun Devil (AZ). Lately service decreasing. I stopped in for a consult. They addressed my concerns and corrected. Very polite and helpful. Found my new shop. Thanks guys.Service: Tire rotations
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September 2023 by Ben P.
Very helpful front desk and mechanics. have taken my American and foreign cars here and they're very knowledgeable. I have tried many shops but I'll be taking all my cars here from now on instead of the dealership .
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September 2023 by Melody Colasuonno
My car died while at the car wash today. I stopped in Sun Auto without an appointment to have the battery checked. Mike was awesome and worked me in quickly. They checked the battery and tightened a loose battery cable. My car was in the stall for over an hour and they did not charge me anything. They were more concerned about my peace of mind! We have been customers at Sun Auto for many years and they never disappoint. Thank you again, Mike.Service: Battery
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September 2023 by Bra Wei
Ever since I started going to sun auto I stopped worrying about going anywhere else. JD and Michael at this location are always super helpful, communicative and quick to take care of any problems I’ve had with any of my cars. I appreciate the quality of work and help that I get at this location and couldn’t recommend them more.Services: Air & cabin filter replacement
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September 2023 by Taylar M.
Thank you Sun auto for always checking my car whenever I have worries. Fast and reliable, staff is 10/10.
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August 2023 by Natasha Lasala
I recently visited Sun Auto to have my tail light fixed and my husband's oil change completed, and I must say, we are very happy with the exceptional service and expertise displayed by their team.The repair work conducted on my tail light was outstanding and fixed in a timely manner. Additionally, my husband's oil change was executed flawlessly. The service technicians exhibited exceptional knowledge and professionalism, making sure to use premium quality oil and replace the filter with precision. They even conducted a thorough inspection of the vehicle, identifying potential areas of concern and providing helpful recommendations for future maintenance.Finally, the pricing at Sun Auto was fair and transparent. The overall value for money exceeded our expectations, considering the excellent quality of the repairs and exceptional customer service delivered.They have been my go-to auto body shop for about a year now and highly recommend Sun Auto to anyone in need of reliable automotive.Services: Electrical repair
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August 2023 by Z Gun
They didn’t fix accessories of my car which is also important for night drivings. They told me that they need my car extra 1 more day. I fixed it in seconds!!. It was your mistake but I fixed it.My car’s transmission had some problem and my car didnt work. They fixed it. However, I had to wait for 10 days.They are not nice and they behave like I dont understand from cars because I am woman. but I am an engineer and I worked at car factory.I hope, I dont have to come again to your service.
