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February 2024 by Johnny x D tax z
Awesome place
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January 2024 by Ital C
After being longtime clients at this hospital for more than 10+years, we ultimately decided to discontinue our relationship for the safety of our animals. This place has really gone downhill and it is super disappointing. The staff ranges from very friendly to unprofessional and inconsistent. I cannot in good conscious recommend this place to anyone anymore.
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January 2024 by A
They ordered tests that weren’t necessary and they didn’t even follow up with the results even though we called many times. They just want money from people who love animals. I’m never going back there and don’t even care about the result. My dog is so fine now!
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December 2023 by Angela Maxwell
It's just the best place ever. Wonder staff. So helpful during our emergency. Now, they are our new forever vet!
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December 2023 by SaturnDeity
This is going to be a long review, in short, I will never take my pets anywhere else, except for this place. I recommend this clinic and will proudly give them a 10/10.This was very hard to write, but I wanted to because Holidays are rough and I think it's important for people to know a good vet clinic. I moved to Nevada in 2015 and tried several different vet clinics for my cat. I finally found this place and every time I came here with my cat, they treated him like gold. He was never afraid of them and we always left with a good experience. The prices are not horrible. I think with anything doctor related, you are expected to pay a good sum, but it is never outrageous. I got a bird about a year ago from Pet Smart (they knew nothing of this breed and they are not very popular.) I got a diamond dove. He was all alone and away from the other birds and was only 20$. I asked questions about the bird and they had no idea where he came from or anything of that nature. They didn't even know what to feed him. My fiance and I felt so bad he was isolated and all alone, we ended up buying him and doing our research as we went. He was happy and flew all over the place and cooed so sweetly. One day, he collapsed out of nowhere off our TV (which was his favorite place to perch). I took the bird to Sunridge Animal Hospital because he was having a seizure. They did everything they could, but due to his size, too much medical performance could lead to death from too much stress on his little body. They gave us medication to see if it would help and for some time, I thought it did. He still had seizures daily, but they were manageable and we would let him hang out. He still ate and enjoyed being around us. Slowly, about a month ago, I saw him declining and I was in denial to put him down (I have never had to make that choice before). On Sunday, 11/26/2023, he was in critical condition. I have never seen such a drastic change in hours. We took him the next day to get a quality of life examination, and unfortunately, he needed to be euthanized. The vet, his name is Mykhailo, gave my fiance and I an honest answer regarding our baby bird and everyone in that entire place was comforting and kind. The environment was warm, regardless of how much emotional chaos my fiance and I felt. We got to hold our little bird one last time after they gave him sleeping medication and the lethal injection and they gave us time to hold and say our goodbyes. Again, I have never had to put a pet down before, but this experience, regardless of how much it still hurts, was beyond my expectations. They told us about options on cremation or taking him back home (we decided on cremation). Everything was included in the price (I know that sounds bad to say, but we hit some brutal financial issues lately and everything was reasonable in price range). As much as I never want to go through this again, I know it may one day happen since we have another pet and I would never go anywhere else again. I recommend this place and will say the service is a 10/10 and all the vets and nurses are passionate and kind.Thank you for all you do. I know it isn't an easy job, but I want the staff to know how truly appreciated they are and how honored we felt to have a truthful and genuine experience.
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November 2023 by Ashley Venegas
I had been looking for not just any vet, but one I knew would have nothing but the best in mind for my fur babies. Behold! I found an amazing office with over the top kind hearted workers. Immediately you can tell when you walk into a place where people are happy to work, because they treat you like a friend and not a random customer. Anyone who has a fur baby knows the stress of your baby not feeling well. It's not just stressful for us, animals are smart, they feed off of our emotions! With that being said, it's important for me to know I have a vets office that treats me like family from the second I enter.
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November 2023 by Patrice Hall
Loved the experience friendly staff
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November 2023 by Jenifer Bennett
All around great staff, who care greatly about your fur babies, with love, dignity and respect.
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November 2023 by Ann Trakhman
My sweet pup was not feeling well and after X-rays and bloodwork, I was asked to retrieve a fecal sample. I did what was requested of which occurred over the weekend and by Monday morning, my dog’s health took a dramatic turn for the worse. I came in right at opening time of which I handed off the sample and signed off on appropriate paperwork to start the process to treat her. Through the process, I was told by the vet that they were taking a sample of the mucus that mysteriously built up that wasn’t even there 36 hours prior to assist in properly treating the matter. A few hours later, I was told that my sweet Cookie couldn’t be saved to live a life of fulfillment and that it was recommended to relieve her of her pain. It was the hardest thing I’ve ever had to do and so I said my tearful goodbye. Once I was able to think clearly, I called the next day requesting for test results from the mucus and fecal samples. I had to call 3 times because no one wanted to call me back. I finally received a call and was told after an additional back and forth conversation that the receptionist threw away the fecal sample because she thought that Cookie wasn’t going to make it and that the vet assumed not to send the mucus sample out because Cookie ultimately didn’t survive. No one asked me what I wanted to do despite paying for the services. This is disheartening and negligent and if this happened to a human, it would be considered malpractice. I’m still waiting for a call back of which hasn’t occurred and it’s been since a week ago. There’s so much more to this story that makes the scenario even worse but it’s just too painful to keep typing. I’m sure on a good day, this facility isn’t all that bad. Unfortunately, my experience proves otherwise and I hate that my Cookie has become a statistic.
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October 2023 by Cheryl Patterson
I've thought a long time about writing this review but I feel I have to inform others about the improper care of my sweet, loving, cockatoo Aucky who died while in their care. I brought him to this vet because they said they were bird doctors. Aucky wasn't feeling well but he wasn't dying. They took him in the back room to take blood from him instead of just cutting his toe nail. I'm not sure what happened next as I was outside when they called me telling me they were doing CPR. My sweet boy died! I raised him from a baby, he was only 29. I blame myself for handing him over to them. Anyone who knows birds knows how sensitive they are, they never should have taken him to the back room and I should never have let them. My heart is broken and I can't forgive myself. I would think twice before using this vet for your bird.
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October 2023 by Melinda Esquivel
I’ve never had a problem with this facility . They seem to care about the animals . However, some of the staff don’t seem confident when providing information and giving their expertise. When given options , and not being sure what to do , I’d prefer the doctor to be confident in what they’re saying and not, “Well… it’s up to you “. Yes, I am aware but what do YOU recommend as a medical professional?!
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September 2023 by Shan Shan
Best vet clinic in Las Vegas. Dr. I is very sweet and knowledgeable. I've been seeing sunridge hospital for three years and they treat my dog and I very well. They have fair pricing and they don't try to manipulate you into paying more money. They leave it up to you to make the decision without feeling pressured. I'm so glad I found this place. My dog is happy with their care. Thank you Dr. I you are awesome!
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September 2023 by Robert Willis
Called to inquire if they could provide a second opinion of an ultrasound scan diagnosis for my ill cat. Was told yes they can do an ultrasound scan and an appointment was scheduled for a few hours later. Upon being shown a room, the vet assistant came in and argued with me why I wouldn’t inform her of the results of my cat’s ultrasound scan. I told her that I wanted the Vet to provide me with an objective assessment of the results of the scan. She took my cat in the back and the Vet came in and I had the same argument. The Vet then told me ‘it was incorrect’ that they could do an ultrasound scan. I first needed to pay for a physical exam and blood tests. I didn’t t understand why blood tests were needed to provide a second opinion of an ultrasound scan. I said I wanted my cat back at which time, the Vet shrugged and said, ‘if that’s what you want’. My cat was returned and I left. 2 minutes after leaving, I received a phone call saying that I had to pay for an exam!! Went to another Vet and they did an ultrasound scan no question. Sunridge Vets were content to let a terminally ill cat leave their clinic unless I paid for unnecessary procedures. Unbelievable.
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September 2023 by Gloria Pacheco
I came here on an emergency basis. My tortoise was not doing well. The compassion and immediate attention by staff was incredible!Highly recommend!
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September 2023 by Linda Ottimo
My Yorkie was very sick on Labor Day. Dr. McTear was caring, knowledgeable and addressed all my concerns. She returned my phone promptly and respected my wishes concerning his care. I am so sorry I didn't go to Sunridge Animal Hospital sooner. Also her staff is very friendly and caring. Each time I was given appointment for Tiger, we were given a room within 10 minutes. ??
