-
November 2023 by Jamie K F.
This place is horrible!!! I've been a customer for years and I've already left a review for this spot already , but this particular location has gotten soooooo bad over the last couple Years, Daisy and Tony are still the managers and DAISY IS BY FAR THE RUDEST!!!! Tony has his good days and his bad days , I'm tired of this place!!!! I have been to other locations and this is by far the worst location, you would think that being a LONGTIME CUSTOMER, that they would be a little more kinder and compassionate, I had items that I needed to pay interest on and I was wanting to just look at them first beacause I have so much in pawn And because my family and I are struggling in these tough times I have had to let go of a lot of my belongings. And I feel like when you let items(DROP) or let go of , they get mad and don't like to help you anymore when you come back, and I feel like that's not right!!!! You're in the business to provide your customers with a service to help people when times are tough. So that's my review my 2ND REVIEW for this HORRIBLE PLACE!!!! I have fedealt with Stephan too!! And he always has this dumb ass smirk on his face when he can't help you or like they get a kick out of telling people NO or they can't help or won't help and honestly that's not good Karma!!! FYI!!! Good luck to this Location once I have all of my goodies out of this store, they have lost a Very Loyal Customer!!! What a SHAME!!!! (The Ferrer Fam)
-
November 2023 by alex Castillo
Staff is rude and Unprofessional. Bad customer service.
-
September 2023 by Christoher Wohlpart
I was warned by 2 other pawn shops that Super Pawn would lie ball me on my gun sale. Boy were they spot on. While polite, they offered me less than 10% of the value of the guns. I understand them having to make money too but that was absolutely insulting. They didn’t have a gun in their case or rack like mine. You know why? Because they sell. They knew it too. They knew they had a chance to make nearly 800% profit. I told the nice lady that they had a reputation but I still wanted to give them a chance. What a waste of my time. Do not go here!! My warning to all.
-
June 2023 by Lennie Burton
They are always nice and eager to help. They get new peeps once in awhile but it’s all good.
-
May 2023 by Felecia Todd
Be very careful with this super pawn. I pond my gold rope and one day before the due date they pulled my rope and told me on the due date that if I wanted to leave it in the pond I had to pay $247.00 and if I wanted to buy it I will have to pay $601.00 these people are some crooks. If I could give them no stars I would.I WILL NEVER COME BACK TO THEM!!!! Ever!!!
-
May 2023 by Michael S
Couldn't get a 30 dollar loan on an xbox one with out the controller even though they probably have 50 controllers. Stupid place to do a pawn or loan, in my opinion, Im pretty sure they are broke which basically means be careful because they can shut down that pawnshop and leave you in limbo until everything has been reallocated to another pawn near you lol. Good luck out there folks. Literally needed gas money.
-
April 2023 by Waaffle Bowll
Acts nice while doing everything in their power to offer you less money than you need
-
March 2023 by Isaac W
I want to say I appreciate this location a lot. I also want to give compliments to an employee named Marcus. It was his 1st week I believe and since then everytime I've been in he has always remembered me. He's been great with service remembers my name and overall taken great care of me.
-
February 2023 by Ira W.
I always like coming here. It's a great place to browse for some treasures at a good price. The manager Tony and I love to just chat about items there and share experiences and thoughts. Ann is a pleasure to deal with and is always a smiling face. I've been to other locations but I like this one the best and they have the best selection of items. Highly recommended if you're looking to buy something, sell something or take a loan. It's a friendly place where you're treated like family.
-
December 2022 by Dave K
Terrible service and nasty attitude just lost them sales on 2 guitars. I cash in hand and I definitely would have bought the red ovation and likely the estebon if not for the poor the tude of the seventies throwback lady
-
November 2022 by Oscar Morales
Reviews are true, this places low balls, just go down the block to EZpawn they offer better reasonable offers.
-
August 2022 by Theresa N.
Purchased and paid cash for a Rolex Submariner one of two Rolex's I purchased within a month from the same store. I put it on a couple day layaway (at the request of sales person-they had some promo for sales staff if the got a lot of layaways). I came in a couple days later picked up my Rolex. From day one the watch didn't keep time. I came back to the store the next day...since I had been a customer for YEARS. No one to help me get the watch going, a customer showed me how to get the watch going. However, the watch continued to stop. This was a gift for someone, and I didn't wear it. I decided to wear the watch for a day to see if it would keep time. While wearing the Rolex the bezel insert fell off and the time stopped...For no reason, just fell off. I made several attempts to contact the district manager, store manager and sales person, I even called corporate twice. I requested a FULL refund (Given the fact that I had purchased two Rolex's from the same store, the other Rolex had NO issues just a fit issue that my jeweler resolved). After, finally speaking with the district manager of the store he only agreed to refund 70% of my purchase. After I was accused of turning the bezel the wrong way by the district manager, and being treated like a criminal, because I took the watch to a Rolex store and due to the multiple issues with the watch they stated they felt it was FAKE. Remember Again, I've been a customer of this store for years. But, treated like dirt and refused by the district manager to give me ALL of my money back. Disgusting...they love you when they get your money. But, after that they want nothing to do with you. Then when I came to the store to get my 70% refund they excluded the tax so I didn't truly get 70% of what I spent. Plus they decided they needed to take the back off of the watch in the office where I could not see what they were doing and it took them almost an hour to give me my 70% which wasn't really 70% of what I spent with them. And, they asked to see my ID. I've shopped there so much they don't ask me for my ID. I once thought very highly of the store, however, I see now that they could care less about customer satisfaction. Granted it's a pawn shop but it was a pawnshop that I frequented for a number of years and thought that they had high ethics. The district manager who belittled me on the phone Offered to have the watch looked at by some of their people and have it repaired if I wanted to keep it. As I said it was a gift for someone very special and a Rolex doesn't just fall part like that, and what would happen if down the road something happened with the watch they certainly wouldn't do anything about it. It looks as though you have to prove your innocence and make about 10 calls and a good 12 text messages to get any response. It's amazing the day I purchased my Rolex the staff just smiled in my face so happy to take thousands and thousands of dollars from me, without having to show any ID. The day I ask for my money back on one of two Rolex's I purchased. Treated like dirt. Shop there at your own risk.
-
May 2022 by Unica N.
Got great deals for jewelries. Been here twice while visiting from CA. Tania was very friendly and accommodative. We were surprised that she remembers us when we check the place the second time. She made us feel welcome. We checked other pawnshops nearby but will only visit this pawnshop because of Tania next time we come for vacation.
-
December 2021 by Warren F.
Scored an amazing deal on 2 TVs for $16! Even if it was inexpensive, the store staff were super helpful in making sure the units were in working order. Highly recommended! Awesome customer service!
-
December 2021 by FEI LIU
Bad rate for reason. Don’t go this place.