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March 2023 by Google user
Not only did the car wash scratch my car it didn't even get it fully clean
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December 2022 by Holly A.
They have card readers at the pump, my card was compromised on 12/17 when I went to pump gas. My receipt didn't print. I wish I would have thought more into it instead of leaving. I want to say it was pump 7 or 9. Clean place though.
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October 2022 by Louis H.
What a "terrible experience" for a simple oil change. Amber & Donald were both clueless, bullying and harassing me as a customer paying $117 for my service. You all recommend a new air filter, install it, and then forget to charge me, which added 25 minutes to my wait time because Donald doesn't know how to navigate the point of sale system. Then, he credits me another person's invoice, and then ended up charging my card twice, for two different amounts. They also forgot my 20% off coupon THAT I MENTIONED in the first place and give me grief for asking why is there no waiting room available? They used to have a customer waiting room that offered free coffee and donuts for paying customers, back in the day. Absolutely no customer appreciation whatsoever here. You both need additional training to call yourselves managers, in my opinion. One hour for an oil change that's supposed to be 20 minutes is unacceptable, to say the least! One star for customer harassment and incompetence, with a shout out to Leonel for keeping it professional and not joining into their taunting and bullying a customer to not come back. Don't worry, I won't be returning again and I'm a 15 year customer of this (090104 Sunset) Annie Oakley location, because of Amber being so unprofessional, unpleasant and rude.
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September 2022 by Shawn Bucknall
Good place to fill up gasoline and get the car washed
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August 2022 by A J
Needed a quick carwash and on my drive somewhere else i saw this place and checked it out. Paid for the $12 car wash and the drive thru wash wasnt bad. Hey give you about 2 minutes with industrial blowers to dry off and the hot sun made my car look extremely cleaner than before. Staff inside was also helpful.
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July 2022 by Eunice Bowens -Davis
Free large soda for customers who purchase gasoline. Also they have great customer service.
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May 2022 by Denise Bolanos
I was told today that they do not clean car interiors because SNHD aka the health department said they cannot. I called SNHD and they said that is false information. This should not be listed as a full-service car wash if it is not.
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April 2022 by Joann Celeste
They were not cleaning the insides of vehicles. Why pay their full service prices for only an exterior wash? I drove off without getting my car washed.
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February 2022 by Benjamin B.
Strange employee was sitting on phone here when I went but a sign on door said closed from 2 am to 4 am and had doors lock. Also online it says open 24 hours
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February 2022 by Martha Woodworth
Thrilled to see them doing business. I will go there tomorrow a.m. first thing. They always did a great job for me, and it's pleasant to sit on the benches outside and watch them detail your car. Nice people, good prices, fantastic work.Service: Auto detailing
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February 2022 by Chad Rodick
Came here the other day for Gas and decided to get a car wash as you can save 20cents off. I got my gas and purchased the top tier wash $17.00. Once I was done fueling up I made my way over to the car wash entrance where a nice gentleman took my gas receipt and did a few things on his tablet and handed me my original gas receipt as well as another receipt. He told me follow the cones and he will be right over to guide me onto the track. During the wash I notice the brushes are very worn to the point they seen better days. Makes me wonder how Terrible’s keeps opening new locations and not maintaining their current locations. Overall my car looked worse then before the wash. If I had known how worn the car wash brushes were as well as the entire equipment I would had never purchased a car wash here. Beware
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January 2022 by tami sloan
The car wash literally has 1 set of brushes. If the people at the beginning are cold or hot, they don't do very well in scrubbing. But still, fix the rest of the car wash. Vacuums are broken as well.
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September 2021 by Jayy W.
Great customer service from Donna. She was welcoming as soon as we walked in and has a good personality thanks for the laughs Donna
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July 2021 by William H
Used EVGO charger. After calling customer support to fix a non-charging issue, I charged for 25 min. Thank you EVGO.
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July 2021 by Mark Kunie
5 stars for the car wash guys. There’s always the same friendly faces. My only car wash.
