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February 2025 by Piranha B
happy to have found a good independent mechanic again.
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February 2025 by Dan Pinckard
After finding out that Jared cross connected my O2 sensors that I had him put in AND left them laying against the hot exhaust where they were not destined to survive I contracted him. He said that he would send me a check to reimburse me for the labor which I was willing to accept. No one does this bad of a job on purpose I figured. This was on December 13th. Today is January 21. Almost 6 weeks to send me a check? He said my check was in the mail but we've all heard that before. When the check finally arrived it had scribbles all over it saying that I "no longer have a
warranty for the"work". Seriously, the work was bad to begin with so why would I ever go back there thinking anything would be right? I wish him well but he's lost my family business for good.
UPDATE. I did not stop "at another shop to have similar work done" as they responded with . I went to a very professional shop with at least 8 lifts and professional mechanics that specialize in my type of car repair (they took digital pics of the mess to give me before fixing it themselves) because nothing was fixed and Jared wanted me to pay an additional $350 to have my computer reset, which is risky, because the check engine light was still on and the car had the same codes after his "repair" of over $1000. It turns out that was not even necessary so I could have been out $350 more and possibly needed a new computer which would have totaled my car. Additionally, I had asked Jared and was specifically told that the kid, Caleb, only did oil changes. So are you being untruthful now or then?
Regardless, your shop did horrific work and then made me wait for over a month for your partial refund only paying me after I finally offered to take you to court as a remedy. As I said, I have documented pics and a written statement from the shop that actually corrected the problem after finding it for me.
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February 2025 by Marianne Alailima
10 out of 10, Would absolutely recommend Tilly’s. We love Jared and will never go anywhere else!
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January 2025 by A and L Surveillance
Let's talk about some amazing people. I was down on my luck staying in an rv. My back 2 tires blew on us so we couldn't drive. The owners along with another shop saved our lives. They purchased 2 tires and had them installed for us at the same time. This got my family back on the road. These people are amazing and they care. If they cared about my family, they will care about yours and your vehicle.... thanks again Tilley's
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December 2024 by daisy reyes
I can't say enough good things about this shop. Jerrod's knowledge, understanding and great customer service was unbelievable. Thank you so much for everything that you did. Daisy reyes.
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October 2024 by Erin Gordon
I really appreciate Jared’s honestly. He tells me what my car actually needs instead of upselling me on services I don’t. I save money and the service is always done quickly. I highly recommend Tilley’s to everyone.
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October 2024 by Kevin Williams
Honesty-Reliability-Affordability
When your car needs help, the first thing you want to know about the service center is are they honest, reliable, and affordable. Tilley's Auto Repair are all those things and more. You cannot go wrong taking your vehicle to Tilley's!
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September 2024 by Jonathan Dubow
If you ever need a very reliable auto mechanic, Jarred is your man all day! "TRY TILLEY'S AUTO REPAIR, BE SATISFIED WITH A SMILE"!!😀 from something I needed supper simple to having a major repair job done, jarred has always gone obove and beyond. I'm very satisfied with his work, I highly Recommend this place to anyone. Thanks again Jarred
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July 2024 by Bruce K.
Came here on a recommendation and was glad I did. It was only for something minor, but Jared took care of it quickly and at a very fair price.
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March 2024 by Chris Colgin, DC - Hand & Foot Chiropractor
Aloha!
This morning, I had the pleasure of visiting Tilley Automotive, located at 253 Elliott Rd Ste 1 in Henderson, NV, and I am delighted to leave a very appreciative and sincere 5-star Google review for this outstanding business. My experience with this company was nothing short of exceptional, and I highly recommend Tilley Automotive to anyone in need of professional and reliable automotive services.
From the moment I walked into the Tilley Automotive facility, Jared Tilley greeted me warmly and quickly assessed my needs, providing me with a clear and concise explanation of the services required for my vehicle. The team at Tilley Automotive demonstrated exceptional professionalism and a genuine desire to help me get my vehicle back on the road as soon as possible.
The service I received from Tilley Automotive was top-notch, and the technicians were highly skilled and experienced. They were able to diagnose and repair my vehicle's issue with precision and accuracy, and I was back on the road in no time. The team at Tilley Automotive ensured that I was kept informed throughout the entire process, and I was impressed with the level of communication and transparency.
In addition to the outstanding technical skills of the Tilley Automotive team, I was also impressed with their commitment to customer service. They took the time to listen to my concerns and answer my questions, providing me with the information and advice needed to make informed decisions about my vehicle's maintenance and repair. I was truly grateful for their honesty and integrity, and I felt confident in their recommendations.
Overall, I cannot recommend Tilley Automotive enough. They provide exceptional service, have a highly skilled and experienced team of technicians, and truly care about their customers. Their commitment to professionalism and customer service is unmatched, and I am confident that anyone who visits their facility will be impressed with their quality of work and attention to detail.
If you are in need of automotive services in Henderson, NV, look no further than Tilley Automotive. Their dedication to providing exceptional service, professionalism, and customer satisfaction is truly outstanding, and I highly recommend them to anyone in need of reliable and high-quality automotive services. Mahalo Jared & Tilley Automotive, for your outstanding service and commitment to excellence.
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February 2024 by henry gonzalez
This place is awesome!! Jared took really good care of my Bimmer. Pricing was competitive but more importantly honest work. Jared also did little extras like topping off the air in the tires and fluids. I took comfort in knowing Jared gave my car a clean bill of health?
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January 2024 by Joshua Popovich
White glove service. Highly recommended
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December 2023 by John Uhlig
I chose Tilleys after seeing positive reviews and took my +10 yr old F150 there a couple times for services e.g. brakes,oil change, belts and hoses. the owner Jared is polite, and knowledgeable. the work was well done with quality parts at a reasonable price (he even gave me a senior discount :) based on my experiences I would definitely recommend this shop.
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November 2023 by Teresa E.
I called Jared about a check engine light and I got me in for a diagnostic right away. He was able to complete my tune up within an hour and showed me exactly what was going on with my vehicle. Good communication, honesty and made me feel comfortable. Would definitely recommend to friends and family.
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September 2023 by Yolanda M.
Amazing helped get my car fixed and back on the road with the ac blower working amazing!!! Very polite and honest will definitely take my car here from now on for any of my car repair needs .
