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December 2023 by megadevices
the staff were polite. the truck was pretty clean, but old. there were problems with turning the key in the ignition - an obvious malfunction, it seems like the owner does not want to spend money on repairs.
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November 2023 by faith hudspeth
Excellent customer service and the lobby is stunning. I literally thought I was in the wrong place because it looks like a hotel lobby. The truck was super clean and had a full tank upon pickup. 12/10 highly recommend. I wish I could remember the lady that helped me she was super sweet !!
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September 2023 by Mr. E
This U-Haul location was extremely friendly and willing to work with me when I had a complication. I would recommend this specific U-Haul branch to anyone who is looking to rent in the area. If you are on the fence about which branch to go with, just go with this one. Don't think about it. From my interactions with the managers/owners there, I can't imagine you will have a bad experience.
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March 2023 by Lee
First time here and definitely not my last. Immediately upon entering I was greeted by the staff. They were personable, friendly and welcoming. My contract was pulled up and the specifics regarding the rental were discussed. The employee did a thorough job answering all my questions and provided me with a brochure further highlighting the operational aspects of the rental truck. Upon my return, the checkin process was extremely efficient and my wait time was minimal. Once again, I found the staff to be kind, professional and genuine in their efforts of keeping customer service at the forefront. I would be remiss if I didn’t acknowledge the Uhaul employees involved in my transaction, Nikki, James and Ted. These individuals are phenomenal employees and outstanding representatives of the U-Haul corporation. I’d asked that they be recognized in some fashion for their work. Should you ever need to rent a truck. I would encourage you give them a try.
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February 2023 by Sarah Hughes
Clean Trucks and Excellent Staff
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February 2022 by Kevin J. Colvin
These people are AWESOME! I had issues with U-Haul and they worked overtime to help me find a solution and FOUND ONE!!! I can't express how thankful I am to the staff! U-Haul sucks but the staff here is AMAZING!!!!
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February 2022 by Bill F
Stacey, Inspirada is a gem. They were closed but she allowed us to turn our U-Haul in and even , went above and beyond to make sure the gas was at the level required and go over the vehicle to make sure it was acceptable, I.e, no damage. She even went over the app we had no idea existed as the U-Haul in Sparks, Nv failed miserably to explain anything of this important app. The U-haul app allows you to actually accept or deny things prior to accepting the rental and check it in too. This was all done by Stacey on her phone as the system was down . She actually took her own phone went in the app found our rental and walked us through closing out the rental.Wow, Beverly, in Sparks, Nevada, U-Haul located at:11425 Digital Ct Sparks, NV 89441, needs to take a class from Stacey.Great job Stacey. Go see here for your U-Haul rental in Inspirada.
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February 2022 by Tonya Biondo
Swift & Easy pick up for a uhaul truck...painless & so easy! Pick-up & drop of the keys in the box when your done....doesn't get any easier than that. Staff is very friendly...can't go wrong.
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February 2022 by Barbara Moore
Excellent customer service
