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February 2024 by Jeanette Garcia
The staff and vet where very nice with us , they answer all our questions and took good care of my baby??❤️
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February 2024 by Joan Felski
very pleasant staff
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February 2024 by Kennedy Kraus
Kind and communicative staff. The front desk did a great job of communicating wait times and loving on my pup in the meantime. An emergency came in while I was there in the front desk did an amazing job at not only take care of the dog, but the owners as well. Typically Nash is timid of the vets office however, he did an amazing job and it’s because of the welcoming staff.
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January 2024 by Yvonne Chang
Tofu and ginger teeth cleaning.
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November 2023 by Moose Jr.
I have been bringing my dogs here for almost 3 years, and at first, this clinic was great! But unfortunately and as of recently, they seemed to try and drain as much money from you as they possibly can, feeding off your love and vunerability for your pet. For example, we spent over $1K in tests and multiple vet visits for our sick boy, and after they prescribed medication, he was still sick for weeks after finishing the medication. After several issues and concerns with this clinic, we decided to bring our boys to a new vet. The new vet diagnosed him the same day, provided medication, which he has been taking for almost a week, and he sounds almost perfectly cleared up already. Goes to show you that Valley Animal Hospital doesn't quite know what they are doing and shouldn't be left to care for your fur baby. The front staff and vet/techs have horrible communication, and their stories never seem to be in sync with each other. Making it difficult to know how to home care for your fur baby. Also, the manager (maybe owner even, I don't recall) who is also a vet at this clinic told us to board our dogs elsewhere (because we called to address a problem we had at their clinic), the manager clearly can't resason or be in the wrong or even listen to a concerned customer. Mind you, we have the most loving and disciplined dogs and are complimented everywhere we bring them because of their manners. I don't know about you, but I want my fur babies in loving care, not rude/incompetent care. Beware!!
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September 2023 by Inactive Account
Making this review due to how awful my experience was, the front desk lady was incredibly rude and messed up my dogs paperwork. Also told me false information. I'm very upset because not only did they mess up on my dogs birthday, etc. They also gave me paperwork without even a signature from the vet. So this paperwork is basically useless since there's no signature. PLEASE BEWARE OF THE PLACE. GREEN VALLEY ANIMAL HOSPITAL IS WAY BETTER
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September 2023 by Fenella Adams
After receiving bloodwork and prescription from another vet, my cat needed a certain kind of prescription cat food that they currently were out of. So I reached out to this doctor for the prescription food. They were unwilling to sell the food without charging for another exam. Lady at the front desk told us that they would not sell the product that my cat needs to stay alive. Incompassionate. Never recommend anyone to this place. Only concerned about money not your family pet.
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August 2023 by Ryan Elder
Been coming here for 2 years for my German Shepherd, absolutely love this office. The whole staff is great and this includes the front staff at the check in desk! Dr. Reese, Dr. Peters and Dr. Dours are such proffessional and informative doctor's. Dr. Reese is the nicest/sweetest person you will ever meet
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July 2023 by Jennifer Munoz [Schofield MS]
The staff at Valley Ranch is the absolute best in town! From puppy to end of life compassionate care, they care for your pets the way you do!
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June 2023 by Julie Maynard
Do not take your animal here the vet was terrible. Traumatized my cat by only shaving her neck and telling me to do 500 dollars worth of allergy tests! Gave me topical medicine that made her worse. Went to another vet and got steroid shot and she is better immediately!
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June 2023 by Stephanie R
After trying two other vets in town, this place blows the competition out of the water. Not only are they the cheapest, but their service is the best! I couldn't be more impressed with this place. Thank you for all that you do to take care of my dogs, they're in good hands when I come here.
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June 2023 by Sarah Wynne
I brought my toy poodle in for a simple nail trim on his duclaws and vaccine's. Apparently you people don't know how to trim all his claws because his back duclaws were starting to grow threw is pads. I didn't think I needed to check every single nail. You need to be more attentive to your furry patients. You have lost my business permanently because of this. Our pets our just like kids and deserve proper care and vets and assistants that will pay attention to their needs.
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June 2023 by Celeste Ash
My dog was having long term issues with hair loss and the vet I was taking him to previously wasn’t giving me any answers. I was seeking a new animal hospital to get a second opinion and I picked this location based on many good reviews. When I took my dog here I had high hopes because the vet was very nice and seemed very knowledgeable. She recommended $500 worth of blood tests to figure out what was wrong. I agreed and she said she would call with the results in a couple days. Nine days later I still hadn’t heard anything back so I called the office and they told me she would call back. I finally got a call back and the vet told me blood tests were normal so the hair loss could be caused by a couple other things but she had to do some research and would give me a call back later that week. Well it’s been more than a month later and I never got any calls back from the vet. It seems like the vet never cared about my dog and just wanted my money. Unfortunately I’ll be on the hunt for a new vet once again and won’t be bringing my dog back here.
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May 2023 by Ashly Anthony
I have been taking all my pets here for as long as I can remember. I have lost pets here. I have always been met with empathy, honesty and kindness. I moved a couple times and tried new places and was ripped off and treated like a customer. Here, they treat you and your pets like family. It’s nice to have them in our community. Thank you for the love and care you provide for our furry friends!! ??❤️ I haven’t switched my kitten to here yet because she’s not due for shots again yet but I will because it’s worth the drive even though we live in Inspirada now. That’s how much we love this vet!! Love Bear ? the German Shepherd whom you’ve cared for lovingly for his entire life. Thank you!!
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May 2023 by Gary German
Joplin was seen and treated quickly by very helpful Dr. Peters. The front desk staff was amazing. They were quite busy but they made time to address me politely and courteously. Thank you all for the service.
