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February 2024 by Sandra M.
Gouging customers- high prices. was just charged $9.99 for an 8- pack of small bottles of coke. I didn't pay attention until I got home. Smiths charges $6.99. will be returning to Von's. I knew their prices were going up but this is ridiculous.
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January 2024 by Angela Edmond
Good variety of produce and other products. Some items are more expensive here than at other stores but Vons has great deals if you shop the sales!
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January 2024 by Glenn and Deni Graham
Rude Manager Diane who did everything but call me a liar- unsanitary practices in Deli, mistreating of employees there. So many things the Health Dept need reporting on. Diane, Billy etc do not care for welfare of employees, so much more. Can only hope someone notifies the Health Dept before someone gets sick from eating there.
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December 2023 by Michele A.
Pharmacy is horrible! They NEVER answer their phone. We have tried for three days and every time it rings and rings, until we get a message that the inbox is full, so try calling again. Going to transfer my mother's prescriptions to another pharmacy. I have never had this problem, with other pharmacies. Terrible customer service!
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December 2023 by Jenny S
This place is the worst how do you run out of bagels at 9am on a saturday. Prices are more thank average too and not worth it. Produce is not great either.
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November 2023 by Paul Einarsson
Always very friendly and helpful people in here and they have a great selection of high-end wines when you get the Mix and Match six pack it's even a better deal
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November 2023 by Harrison L.
This Vons doesn't have their act together. I reserved a smoked ham online and when I went to pick it up I was directed to go to the meat department. When I went there the worker told me to go to the deli. When I went to the deli the worker told me I'm in the wrong place and need to go to the meat department bit I told them they told me to come here. They said no we only serve cooked food...Insulting my intelligence, I told them nevermind fuck it you guys lost a customer. Now here I am writing this review. I'd give 0 stars if I could.
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November 2023 by Yun L.
Out of convenience I went to this Vons instead of Albertsons where I normally shop. This employee at the self checkout was yaking away with another employee instead of helping customers. By the time I got her attention she was grumpy and condescending. She acted like she was doing me a big favor instead of providing "customer service". Unlike Albertsons on Bicentennial where employees are always helpful and friendly. I understand both Vons and Albertsons are of the same company but the customer service at these two stores are like day and night. I will do my shopping at Albertsons or inconvenience myself and go to Smith's.
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November 2023 by Charles Darnell
My first time at this store. Store was clean and the shelves were full. Clerk was very helpful when I needed to know where a particular product was needed. I am looking forward to going there for a regular shopping for my family.
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October 2023 by Nellie B.
I love Von's for their convenience. It's everything else that I dislike. I'm particularly saddened by their move to electronic discount coupons when one has received a vaccination at their pharmacy. It's a great incentive BUT one must sign up for their coupons and deal messages to be able to use it. I get enough junk solicitations. I hate getting more. For those not tech savvy, getting a coupon to use is difficult, From here in out, I think I'll be going to Smith's or if they merge, Walmart. On the grocery side of things, the prices are high and continue to increase more than I'm seeing at the competition. Another reason to move on. At least the store is clean and has an adequate selection.
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October 2023 by Adam Denter
holy buckets! I had been waiting over a week for a return phone call. I had gone in personally for an update and I guess flu season is making them cranky so I gave them space to work on my prescription. Today met with the same lack of access and response so I called the store manager to get some guidance on what I could do. She was great. Walked to the pharmacy and put me in touch with probably the most unprofessional pharmacist I have ever interacted with. This pharmacist is obviously overworked and stressed out but she decided to take it out on me. Cursing at me and taunting me. I had no intention of calling corporate but the pharmacist suggested many times that I should do it and then threatened to walk out just like they did at CVS. I did what she asked and lodged a formal complaint. Hopefully it gets the pharmacy the help they seem to need.
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October 2023 by Selina S.
I was in the store doing an order for Uber eats, and while I was shopping for the customer and grabbing them a bag of potatoes, I noticed there was a bag that had a moldy potato. there was a produce attendant in the area so I gave him the bag. I turned the corner to look for something else, but then had to go back to produce where I saw the gentleman putting the bag back. I went and saw a manager as I was cutting through the store, and I told him that an employee put the moldy bag back. As I was checking out and leaving the manager stopped me and said that yes, the employee did put the bag back but he showed me that he took the moldy potato out first. I said you do you know how mold works it does spread around, so you literally put back a bag that has mold, spores for resale, instead of just removing it. And he's like you're right you're right. What a poor manager and what a poor staff to allow that to happen. I told them if this order wasn't for Uber eats I definitely would've walked out the store and not bought anything there.
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September 2023 by Elizabeth S.
Complaint against cashier SONJA, 9/16/2023, 14:14...this cashier showed apparent discrimination, an older Caucasian couple was ahead of me...SONIA was so nice to them, even told them she entered the rewards for them, was careful with their groceries and told them to have a nice day. When it was my turn, she threw my groceries towards the bagger and didn't say a word to me, snatched my money out of my hands. I couldn't find a store manager so here is where I file my complaint and will exhaust all avenues to make sure this doesn't happen again. RUDE!!
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September 2023 by Heather H
This store is great! It's clean and well staffed. I want to let you know that Bryan is amazing! He goes above and beyond what's expected. He's such a great guy. He does an amazing job with pick-up orders. Also when I go in I see him working hard to get the orders together. He absolutely deserves a promotion or a raise, in fact both! I would love to have him as an employee. Thank you, Bryan for working so hard and having a great attitude every time we cross paths!
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September 2023 by Heather H.
This store is great! It's clean and well staffed. I want to let you know that Bryan is amazing! He goes above and beyond what's expected. He's such a great guy. He does an amazing job with pick-up orders. Also when I go in I see him working hard to get the orders together. He absolutely deserves a promotion or a raise, in fact both! I would love to have him as an employee. Thank you, Bryan for working so hard and having a great attitude every time we cross paths!