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December 2024 by Torrilla Vlogs
Worst service make sure come here to wait an hr on Friday
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May 2024 by John D
This is a great location and bank. Awesome service and bank experience. Very clean inside and atm machines are well maintained and modern. One of the better branches in Nevada .
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January 2024 by Matthew Vizcaino
Very upsetting.This location was great had 2 great workers that I always went to and now when I get there I always get some stuck up young girls that have a hard time doing math and understanding banking. But got the job because she has a business degree.They were giving me a hard time withdrawing money for bills out of my account because I recently had a bank transfer. They didn't go into detail whatsoever why when I tried to ask why it was a issue. The only thing I kept on getting was a snarky stuck up response saying oh well we just want to be sure when we do our banking even though the same location got mad at me because I was trying to explain to them because they were having a hard time doing the math and doing the numbers.What a real shame I hope those 2 workers come back or if they don't I hope they gotten promoted. I am very happy for them if so. They are great workers.
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May 2023 by Nicole
Always a line & only 1 teller working.
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June 2022 by Glo Hurd
Excellent customer service!!!
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May 2022 by Positive Honey
No Customer Service at the Teller Window unless you want to wait 30 mins to complete your transaction. Worst location ever. 3 Other Employees are behind the line and have no time to even greet us as WE WAIT FOREVER!
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April 2022 by Robert Ogburn
I always have good experiences at this branch. It is small but the tellers are friendly and always willing to help. I work weird hours so I usually miss any lines. A+ in my book
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April 2022 by DyceNV
I always have good experiences at this branch. It is small but the tellers are friendly and always willing to help. I work weird hours so I usually miss any lines. A+ in my book
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December 2021 by Sam C.
Just heads up to anyone who leaves their ID or banker forgets to hand you your ID back. Make sure you go back immediately. I waited until the next day and they have a whole protocol. Had to wait in line with 2 bankers working just for my ID! Come on. What else do you need to verify? My face is on the ID! There has to be a better way for people to pick up their ID! 20 mins has passed still waiting for them to verify that it is my ID! This is crazy!!!
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September 2021 by M Sav
The people at Wells Fargo are nice. But Wells Fargo’s “fraud department” seems to be ran by idiots. Very shady dealing. I opened an account a couple of days ago. I get my money put in and three days later I get a call from this fraud department demanding me to go into a local branch show all pieces of information that they deemed “questionable” so I go into my local in Texas, verified all of my information and I still do not have access to my account. Seems like Wells Fargo just wanted to hold my money from me. I will be calling every day until I have access to MY funds.
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August 2021 by Matthew Beal
ZERO CUSTOMER SERVICE/ THEY SHOULD SHOULD JUST KEEPED IT CLOSED
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June 2021 by Brandon Catallini
I've been trying to open a business account at this branch for 6 weeks and have had no success, and been treated like dirt. I work 9-6 weekdays so I am only available on Saturdays. They only have a 2 hour window for opening business accounts on Saturdays. I have had 2 separate hour long appointments and they have "run out of time" both times. I have to wait 2 weeks to schedule each appointment because again, they are only open for 2 hours and have a single banker working. Wasted 2 hours of in person meeting and 6 weeks and still don't have an account. Will be using another bank.
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April 2021 by David Cochrane
Great Service.
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November 2020 by Berklee H.
I love the location on W Lake Meade! They are so nice and generous with help. Very cheerful and respectful! Wells Fargo has a bad name but I have had them for YEARS and so has my mom, since the early 80"s! It's almost 2021 and we're still rocking with them!
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September 2020 by Brittney Tommila
This branch has the best staff. They are always kind and helpful. Branch is always clean and wait times are never long. Any issue I have had over the years they have been more than happy to assist me with or explain. Great customer service and management.
