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March 2025 by Dame Mas Beats
I'm sorry to say this but only one teller during peak hours... you gotta be kidding me! Nice bank, but everyone here moves at a very slow pace 🐌...
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March 2025 by Alexeis Ares-Gattorno
The worst Wells Fargo bank branch. Coming here is the worst thing that can happen to you. If you don't have an appointment, they won't help you, and if you do have an appointment, they're always running late — up to 45 minutes. Terrible, especially Roxane.
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February 2025 by flor
Roxanne was amazing! I made an appointment with little to no information on what was required. She helped me with providing me with the resources and scheduling me a new appointment to complete the request. I was on a time crunch, but she quickly assisted me. Thanks again!
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October 2024 by all blade no handle
Oh were you hoping to grab cash from the ATM on a Sunday? Well you’re s.o.l. because “cash unavailable”. That’s your entire job as an ATM. But sure, let me drive across town and waste gasoline.
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May 2024 by Alan Castillo
Worst experience all the agents were without a customer and not helping me waited for 40 minutes until I decided to leave. The main manager wanted me to wait another 20 minutes. I left never going back there again.
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February 2024 by amilv250
Horrible !, 2 tellers 9 people waiting..
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January 2024 by Mel M.
This location always has great service. Tellers are friendly and helpful. Roxanne was the banker that helped me with a wire transfer, she went above and beyond! She patiently answered all of my questions and was empathetic to my concerns. I am so happy to switching my banking to this branch and will recommend this Wells Fargo to anyone in the area!
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January 2024 by Javier Carrillo
Horrible experience, prefer to gossip rather than to finish my transaction.Argued with each other on who would do my wire.
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December 2023 by Homar C.
Complaining about who does wires. Telling customers they can't wire they have to go to another Wells Fargo. This is ridiculous!
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November 2023 by Tianna Horito
Tommy was our teller and was SO HELPFUL! We are traveling soon and wanted to be ready. Tommy was knowledgeable, informative and kind. We are glad to bank with Wells Fargo.
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August 2023 by Irelynn Zurflueh
Went in for a currency exchange order and was given great service. They were kind, efficient, and nice.I do most of my banking online now, but it's nice to know if I need personal assistance, I have a bank near by for all my needs.
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July 2023 by Larry M.
This bank chain has appalling banking hours. Yesterday I went to the Eastern and St. Rose branch, arriving at 4:57pm. The doors were locked BEFORE 5pm. The next day (Sat) I returned only to find out that branch and most others were closed on Sat.By accident I found the GV branch was open to noon. This was, I am told, the only branch open! The line was backed up to the front door, snaking twice to get to the front of the line. I am handicapped and had to stand in line for over 15 minutes to reach the counter. Once there, the clerk politely said I could sit (in an area she pointed to with chairs). Within 5 minutes I was brought to a desk where a very exuberant bank clerk named Tommy took care of me. He was the only positive experience I had with this Bank.
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April 2023 by Chris Colgin, DC - Hand & Foot Chiropractor
Happy Aloha Friday!
Just wanted to acknowledge all the great folks of this branch for the awesome service they continue to provide in these very interesting times. However, I'd like to especially thank Lizette Lara the Relationship Banker at this branch. From the moment we walked in to the when we left, she was very welcoming, warm and sincere in helping us resolve my father's checking account issue. We were very impressed from the start and both felt that if we needed anything from Lizette in the future, we have full confidence she can assist us and give that woman a pay raise! Mahalo Wells Fargo Pebble Market and Lizette Lara for all you do to assist us. :-)
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January 2023 by Chad C.
Easy and quick service. Needed cash from account and don't have a debit card. No problem they help you quickly and are able to help with ID and a text message code. Recommend banking with WellsFargo.
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November 2022 by Christian T.
1:00 PM in the afternoon and the bank is closed. Bank hours are from 9:30-4:00 PM. You have all these people stopping by and shocked to see you closed
