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March 2024 by Tony Rogers
I have been eating at Austin’s for maybe tens years or longer. 3 stars is an average, sometimes it is a five-star experience and other times it is a one-star experience. Unfortunately, it seems to be trending down of late. The food is fairly consistent and typically very good. The service is all over the place; I think that it is difficult to find good labor in the area. I am particularly perturbed by my visit this week when the service was nothing short of terrible. But, Austin’s has built enough goodwill with me that I am sure I will give it another shot and hope for the best.
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March 2024 by Carlos Burnside
Food was great, I highly recommend the Meatloaf. Great service and atmosphere.
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March 2024 by Jesse J.
Pretty good for a quick bite.
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March 2024 by Hsuan Lee
Food was ok. But the service was terrible.1. Missed one order but was still included in the bill. If I didn’t notice it, I will be charged for something I didn’t get2. It feels like they (or at least the waiter) cannot wait for me to leave. I ordered an appetizer, an entree, a soup and two drinks. About 10 minutes after I started having my entree, I got a box and the waiter asked me if I want to pack the remaining food, by myself. Right after I finished the last drop of my drink the waiter came and took the bill. This was merely 40 minutes after I sat down at the restaurant.3. They claimed they have no change. If you pay by cash, you don’t get any change.I’m not sure if they serve everyone equally terribly, or only to Asians. Don’t come to this place if you’re Asian.
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February 2024 by L G
Food safety issue, and racist server. Would avoid.1. My wife: what’s the soup of the day? Waiter: vegetables. (One word, and walk away)2. They delivered the wrong dish. My wife ordered a vegetarian one, and got chicken instead. We were being nice and didn’t ask them to send it back. The waiter didn’t offer any apologies3. There’s a golden hair in the dish (my wife has black hair), and we only saw it after almost finishing it. We flagged this to the waiter for food safety concern, and he was totally indifferent. Only after we questioned him if he’s gonna do nothing, he thought we want a discount and gave us 10% off. Did not even take the dish back to the kitchen.In summary, utterly negligence on food safety, and racist service.
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February 2024 by Mike Menalis
Very good food but small place. Almost always have to wait.
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February 2024 by
Our second time dining at Austin's and we won't be back. Food was very mediocre. My kids didn't even finish their hamburgers (very unusual). My ahi was okay but it was served with mashed potatoes and gravy? The server seemed very uninterested in serving. Though it was not the server's fault that they were out of several things (ranch dressing, soda), he did a poor job delivering the news. I'm surprised this place is so busy although there are not many choices in the area.
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February 2024 by Cecilia Cazares Olloqui
I was impressed with the quality, taste, and variety here. I will definitely go back.
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February 2024 by Lily Price-Skelly
Tristan absolutely crushed it! He was a one man army serving a family reunion/bday party of 15 people. We didn’t make a reservation but were still sat immediately (it was February so technically off season but still amazing!) the food was delicious and all 15 orders were correct. We have nothing but praise for Austin’s :)
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January 2024 by LindaT
The menu is ok, but the fried chicken is not the fried chicken you'd expect. It was still very good but should be renamed to be more accurate of the preparation. They only had one dessert as well, so more options would be appreciated. We went elsewhere for dessert.
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January 2024 by Joanna Ji
Got the pickled fries, chicken fried chicken sandwich and chili bowl. Chili bowl is whatevs. The sandwich was enough for two people,.and the pickled fries were also hefty in portion size. The pickled fries are very good but very salty, hard to stomach it all in one sitting. The normal fries are also very good, I dare say some of the best I've had in a while.
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January 2024 by Alexander Tsyplikhin
Great early dinner with our kids here! Everything was very tasty. Highly recommended.
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January 2024 by Christine Klotsche
Chili was like a very thin soup! Don’t order
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January 2024 by Lia Kennicott
Literally run.
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January 2024 by Gwynn Canfield
Chicken fried chicken was good. Fries were sub par especially with the forgotten Aioli sauce. Ahi sandwich should be renamed to beet sandwich due to the unfortunate 5 beet to 1 ahi ratio. We were also given two random undressed side salads in place of a forgotten caesar salad.
