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September 2022 by Rick Morton
John and his team went above and beyond to deliver. My wife is absolutely in love with her new jewelry.Thank you so much for the incredible experience.
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September 2022 by Rick M.
The experience at Rox was way beyond 5star. John and his team made it happen, my wife is absolutely in love with her new jewelry. We will definitely tell all are friends back in Dallas this is a great place for a destination jewelry purchase. Thanks again John !!
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August 2021 by Win Alison L.
John Rox is the BEST! He was incredibly creative and patient with me as he designed my gorgeous ring. HIGHLY recommend him and the lovely store!
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July 2021 by John Mott
The guys did a great job on repairing my necklace. Much quicker than estimated and very fair pricing.
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February 2021 by Luka Gobec
John is an amazing jeweler!!! He is really helpful and very inviting. Very honest, and very patient. Definitely recommend!!
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February 2021 by Tina T.
GREAT CUSTOMER SERVICE: My husband and I were visiting Lake Tahoe from the Bay Area and dropped into Forever Rox to look around. I fell in love with a ring, but we had plans to go sledding, so we continued on our way. We returned the next day to look at the ring again, but the store was closed. I was bummed since we were heading home that day. I called the shop later that week and spoke with John, one of the owners. He was very friendly and offered to mail me the ring to try it on. The ring was at my house 2 days later. John gave us time to decide whether we would purchase the ring. It needed some adjustments, so I sent it back and we kept in close communication. Shortly afterwards, John made the adjustments and sent it back. Once I tried it after it was adjusted, I was sure it was my ring and my husband purchased it as an anniversary gift. I was impressed with John's consistent and friendly customer service, patience, and prompt responses to my texts, (even on his days off ) as we worked out the details. The ring is beautiful and will always remind me of Lake Tahoe. Forever Rox is kind of businesses we love to support. Thank you, John!
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January 2021 by Sarah Rutkovitz
Great service, really helped me out, highly recommend !!
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November 2020 by Sarah Braithwaite
Great service, really helped me out, highly recommend !!
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July 2020 by Bo B.
John Rox helped me build my engagement ring and wedding band and was so patient and understanding through the whole process. He can make whatever you want!
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March 2020 by Ann Tanner
I am new in town and was looking for a jewelry store to help with an antique appraisal . I called the store and spoke with Jon, the owner. He was gracious and professional and encouraged me to bring the piece into the store. When I arrived Jon immediately went to work. He spent time explaining the antique piece and the personal inscriptions. In addition, he gave me the year made, the advantages of the inside mechanics and then mentioned a price. He printed out all the information. When I offered to pay him for his time he simply asked that I come back again and look at his inventory. This was service at its best. I will return to Forever Rox. Thank you, Jon.
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November 2019 by Taylor A.
Great local jewelry boutique with amazing collections. The owners are locals and they also do unique custom work to design exactly what you are looking for. So wonderful working with these guys as they are very knowledgeable, fun, and professional!
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September 2019 by Craig O.
I want to give a big shout out to Forever Rox - located here in Incline Village. A great jewelry store run by fantastic people! Last year, with my 25th wedding anniversary coming up, I worked with John to design an extra special gift for my wife, an Alexandrite heart pendant. He created an exceptionally beautiful work of art. Six months later, with her birthday following, I commissioned John to create matching Alexandrite earrings, a perfect accent to the pendant. If you want to find the perfect gift, or better yet, create a one of a kind design, go see John at Forever Rox!
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April 2019 by John W.
Will never go in this store again or recommend it . Walked in there hoping for and appraisal and the first thing the guy working there said to me "what do you want " and I said an appraisal and then he says "I don't have time for an appraisal " What in the hell is going on with customer service these days ?? He acted if he was to good for me to be in his store . I hope your store is a failure and like I said will never recommend you . We have a lot of high profile friends and people who visit our home in Incline . That's too bad
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January 2019 by Ginny J.
Extremely knowledgeable, great service Designer John is creative- the Hub brothers are efficient, pleasant professional and customer oriented I use them mostly for repairs or to help design new jewelry Highly recommended this store and everyone in it
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September 2017 by Jay Gearing
Forever Rox went above and beyond my expectations. They were very detailed in assisting me in every aspect of my piece. The communication level is excellent and made me feel very comfortable about the process. John's insight and knowledge translate into a masters skill set. I highly recommend them for any jewelry needs. If you are looking for perfection, this is place. You will not be disappointed.
