-
December 2023 by Doug Meier
Excellent customer service! Thank you CA.
-
April 2021 by Brad Wilson
I've purchased from Mountain Uniforms at four different ski areas and the quality and service has always been fantastic.
-
January 2021 by stephen s
These are not suitable for ski school jackets. This jackets style is out of date are short like it’s 1999. Material quality is also very thin like a rain shell and not a ski shell.
-
January 2020 by Garet Bartholomew
This is not a store and it is not open during the listed business hours. This is an appointment only show room.
-
December 2019 by Tony Burton
Sybile at Mountain Uniforms was amazing! She went above and beyond to get me into a cold weather suit. I highly recommend using Mountain Uniforms for a professional, enjoyable experience.
-
November 2019 by Chris Reichart
Great Custom Uniforms. High quality products and great customer service.
-
November 2018 by Kara Palamaras
Top notch customer service! Great high quality products!
-
April 2017 by Andra Herman
I have followed Mountain Uniforms for many years and have always been impressed with their team. They are an amazing company with a great business model that offers ski resorts, law enforcement and other agencies a cost effective way to purchase their uniforms without giving up quality, service or style. It makes me smile every time I see one of their uniforms on a lift operator or ski patrol person while skiing.
-
April 2017 by Christian Doss
Great custom outerwear and soft shells in my own colors. High quality and great individual support. Exceeded expectations.
-
March 2017 by Chad Johnston
Poor customer service follow-up for products.
-
May 2016 by Tom Peirce
MORE BAD THAN GOOD Mountain Uniforms produced 4 dozen pieces (24 jackets and 24 softshells) for our small ski school. THE BAD (oh yes, and it gets worse as you scroll down): 1) The jackets did not arrive until after our winter season had begun, past the promised delivery date. 2) Several of the jackets arrived new with pockets incorrectly sewn, so items such as small tools, keys and even VHF radios ended up falling through the holes and in between the layers of material. 3) Sizing of the garments is all over the place, so trying to figure out how to outfit one's staff is a total roll of the dice. For example, I am a medium in the jacket, but have to wear an extra large in the softshell. Sizes should be consistent throughout the garments, regardless of the style. 4) The softshells did not arrive until ONE YEAR LATER!!! 5) The softshells omitted the white piping as ordered, so they did not match the jackets. 6) They refused to take responsibility for their mistake and re-run the order. Instead they blamed the Chinese factory, saying that the factory often combines "small orders" such as ours with other orders of the same pattern and somehow the factory did not use the correct color fabric. They also blamed Chinese New Year for massive delays. 7) They offered 6 new softshells at no charge, to be produced in the correct pattern, but these also arrived in the exact same INCORRECT pattern, and ANOTHER YEAR LATE!!! 8) Despite my repeated complaints, never once did they offer any sort of financial compensation of our $6,500. Instead, we got 6 "free" softshells that are as worthless as those they were meant to replace. 9) In addition to blaming the factory, they repeatedly reminded me how lucky we were to have a company like theirs willing to produce our order size. For the record, other companies I contacted willing to do our orders included Spyder, Patagonia and DNA. 10) To paraphrase what I wrote in an email to them, if they can't guarantee a product that will match what is ordered, then they better be prepared to keep running that order until they get it correct, no matter the cost. Rather, their practice is basically blaming others, telling the customer how lucky the are to have a small order even considered, and to be happy with more incorrectly produced items as a token apology. 11) Mountain Uniforms knows absolutely zero regarding customer service, instead offering lectures, finger-wagging and unusable consolation gifts. We are HUGELY DISAPPOINTED in the treatment we have received from them. Do NOT PAY them until you have your order in hand and it is correct. THE GOOD: 1) They spent many hours with me helping me design the patterns and select colors (blue and black with white piping.) 2) Their prices were competitive with other major brands, many of whom are willing to do an order as small as ours. 3) Logo embroidery is good, with high thread count and tight weaving.
