New York Diamond Exchange Outlet is highly praised for its incredible customer service and top-tier quality diamonds. Customers consistently mention the owner, Gil, and his team, highlighting their genuine care and integrity. The staff, including Rico, Angel, Leena, and Alina, are described as knowledgeable, pleasant, and dedicated to providing an excellent shopping experience. Many reviews express satisfaction with the pricing, noting that it is unbeatable for the high-quality jewelry offered. Customers feel welcomed and appreciated, with several stating they will return for future purchases. Whether buying Rolex watches or engagement rings, clients report feeling like part of a family, with the team going above and beyond to meet their needs. Overall, New York Diamond Exchange Outlet is recognized as a trustworthy and reliable jewelry store where shoppers can find stunning pieces at reasonable prices, making it a go-to destination for jewelry lovers.
Absolutely incredible customer service from owner Gil and the lovely Rico! They have top tier quality diamonds. Also at a price you will never be able to beat. They are putting together my ring and I am beyond satisfied and impressed. We will never go anywhere else for our jewelry in the future except for here!
May 2025
Love this place. The owner Gil was such a nice guy. Angel and Leena was so knowledgeable and pleasant. Highly recommended and will surely come back again.
January 2025
Very accomodating and friendly staff. We had great service from Rico and Alina.