New York Diamond Exchange Outlet is highly praised for its incredible customer service and top-tier quality diamonds. Customers consistently mention the owner, Gil, and his team, highlighting their genuine care and integrity. The staff, including Rico, Angel, Leena, and Alina, are described as knowledgeable, pleasant, and dedicated to providing an excellent shopping experience. Many reviews express satisfaction with the pricing, noting that it is unbeatable for the high-quality jewelry offered. Customers feel welcomed and appreciated, with several stating they will return for future purchases. Whether buying Rolex watches or engagement rings, clients report feeling like part of a family, with the team going above and beyond to meet their needs. Overall, New York Diamond Exchange Outlet is recognized as a trustworthy and reliable jewelry store where shoppers can find stunning pieces at reasonable prices, making it a go-to destination for jewelry lovers.
Virginia is the best! She was knowledgeable, efficient and got me in and out in minutes! And I absolutely love the wedding band we picked out!! Thank you for your service, we'll be back for more jewelry soon!!
July 2025
Place and staff were super nice. I bought my longtime friend a watch for a really great price and he loved it. Rico provided me with great service and gave me many options within my budget. He provided great hospitality while checking out and was super friendly.
July 2025
Absolutely incredible customer service from owner Gil and the lovely Rico! They have top tier quality diamonds. Also at a price you will never be able to beat. They are putting together my ring and I am beyond satisfied and impressed. We will never go anywhere else for our jewelry in the future except for here!
