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November 2025 by Natalie Ruisi
if I could give zero I would. husband and I rented a property managed by 1st priority, Duc Lu was the agent. we lived there for 2 years. during that time it became clear the owner was to cheap to make needed repairs and we decieded to move. when we left we cleaned the place from top to bottom. we filled all the nail holes and touched up what we could. in the end Duc informed us he was keeping 750 of our security for touch up paint and landscaping. 550 for touch up paint to be exact. first the home was not painted when we moved in. we did not do excessive damage and the previous tenant was there at least a year but my search shows approx 2-3 years. so in 3-5 years the home was not painted but we should pay 550 for touch up paint? also I would love actual proof of what was dont to the landscaping when I have taken pics since we moved and nothing was changed. the kicker is the home was listed two days after we moved, meaning it was rental and show ready. it was on the market 9 days, rented and tenants have moved in all in a total of 21 days... so please explaint to me how keeping 750 of our security was even justified? when we moved in there were nails in the wall that were just painted over, when we left we patched all the holes. we left the place in better condition then it was given but it is not our responsibility to paint and make it ready for a new tenant. guess we will take the legal route and let them expaint to the court how a home not painted in five years is the responsability of the tenant not the landlord. so if you are thinking of renting from them, I would think twice as this could be you in a few years when you move out.
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November 2025 by Joshua Smith
Kimberly The realtor I deal with She is a terrible Property manager,. She is overcharged me on electric and water twice in this month. She will not reply. She’s rude when you get her on the phone she does not care about Nevada law she thinks it’s OK for maintenance just to pop in whenever because she says he comes between the 26th and 30th by Nevada law you have to be have a letter or text showing 24 hour in advance that he’s coming not week or two in advance. But my main concern is how she will not fix this error. They have charged me for electric twice and water, and the worst part is none of these bills are in my landlord’s name. They’re all in my neighbor’s name.
And the water bill this company is just making up the price for it because my neighbor already told me the water is only 20 a month for altogether so if you split that it should only be $10 apiece between me and my neighbor very unprofessional Property manager,, realtor
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September 2025 by Alonzie Scott
I had the pleasure of working with Duc Lu, one of the finest professionals I have encountered in my 30 years of owning and managing rental properties in Las Vegas. His professionalism, transparency, and sense of urgency, all while keeping my needs in mind, have been exceptional and continue to impress me.
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July 2025 by Paul Laramie
I had a serious plumbing issue where everything backed up and the toilet flooded all through the home with no working toilet a tub backed up with human excrement and they didn’t even tell the plumber it was an emergency. It’s the next day and the plumber is just being dispatched. I have an eight year old daughter and if she has any negative results from the raw sewage in our home I will hold these people accountable to the full extent of the law .
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October 2024 by poppy sirisara
Worked with Duc Lu. Got an offer within a week and closed within a month. The professionalism, transparency and sense of urgency while keeping my needs in mind was exceptional.
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July 2024 by Ki Naughty
If I could give no stars I would the whole company is disgusting money hungry liars. DO NOT RENT FROM THEM!!!
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June 2024 by Fred Morris
Just wanted wanted to thank 1st priority for their fast service. Our air conditioning went out on a friday night after 9pm. We sent in a repair request, and was contacted by an hvac company on saturday, and had the air conditioning repaired on sunday morning.
Great service, very much appreciated.
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January 2024 by Qiang Ding
Great to work with. Very knowledgeable about the Vegas and Henderson areas.
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September 2022 by CS JL
I used Shane for selling my property a few months ago during pandemic. While I will say he did sell quick I cannot say it was sold for top dollar.Cons of using Shane:1. He was more concerned with selling fast and completely neglects client's needs.2. Pressures you to take the first offer and does not disclose any other offers. Lies about offers and withholds information.3. If this is your first time selling he will take advantage of any ignorance you have regarding the current market.4. Makes up funny lies to avoid doing things for your house or excuses for not picking up on your call/text.5. He is the owner so he acts like a boss. This is fine but it is applied to you at times so you feel like you are working for him and doing what he wants..... weird feeling.Pros of Shane:1. Sweet talker and knows what to say to you.2. Knowledge of market but may not disclose it honestly to you.3. Tries to sell the home at first offer to close fast. May work well for some people.I would not recommend him for first timers selling their property. I cannot comment on how he represents buyers but probably the same way as I mentioned. He is NOT the honest type but rather the get the job done as fast as possible type. Use him with caution if you must.
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November 2021 by Kiddies Thamia
It will be bad to keep this alone to myself I came across the best forex expert every Mrs Kathrine Lucas, who really help me to invest, Mrs Kathrine Lucas is very honest and diligent in her work. All I did was to invest $500 and within 7 days she made $7000 profit for me.
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November 2021 by Elizabeth P.
I have tried to write this a few times and struggle to do my experience with this company justice, but try to bear with me. It's a bit of a story. First contacted Shane Nguyen in the spring of 2020. I was recovering from cancer treatment. My marriage was in its death throes. I was going to have to do something about the house. The market at that time was terrible - there wasn't enough equity in the house to make it worthwhile and I stuck it out with the spouse a few months longer and omg everything went straight to h*ll from there. In the summer things got to the point of separating. I had to call Shane again and ask for a valuation for lawyers, which he happily provided even though I told him I was going to try to keep it until the market rebounded. In the spring of this year, market was going crazy and it finally looked like a good time to sell. Of course I called Shane and he came up with a listing price and my ex just refused to accept it. I'm surprised that Shane was even willing to touch this deal at this point, considering he's been patient with us for nearly a year already. But he sticks around, lists it for what the ex insists on, and waits out another six months of no showings at ALL plus being stuck more or less as the only person who can speak to both sides of this mess. He did an amazing job that was so over and beyond what being a realtor should be. When we did finally get showings and offers, I was back in the hospital for MULTIPLE surgeries, freaking out about my dwindling income due to missing so much work, and generally concerned that I wouldn't be able to move into anywhere new because rents are insane and I was stuck in divorce limbo over what would happen with the proceeds from the sale. He worked it out with the buyer for me to stay long enough for the divorce to finalize and get the money from that settlement to buy another house. The agent he set me up with as a buying agent deserves a whole other post for himself. Shane Judge has been TIRELESSLY running all over this valley and videoing things while I was at work so I could get offers in immediately. I'm now in contract for a one of a kind dream of a place that I literally would never have had a chance at if Judge wasn't the kind of agent to go so above and beyond for his clients that he is. So here we are! A year a half later and just about everything in my life is looking up and I honestly can thank these two for a SIGNIFICANT amount of that improvement. Hire them. TLDR: You could not be any luckier to have these guys as your agents. They are devoted to seeing things work out for their clients, no matter how much of a headache it involves. These are the guys who will do the right thing and words do not exist to convey exactly how grateful I am.
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November 2021 by Rabiu Abdullahi Laminu
Making loses in forex/binary options is no longer news, I lost huge amount of money trading in forex, until I found Catherine Abramson my helper. It was a sad experience as I had no more money on me to survive this period, Catherine changed my financial life, by restoring all the money I lost now I can smile again this is my 3rd withdrawal. I couldn't keep this testimony to myself anymore having tested & confirmed her credibility in forex trading. $1000, gave me $9,550 profit in 1week... She's the best.
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November 2021 by Hollin Osborn
Great property management grouo
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October 2021 by Engr D D Raymond
I appreciate the effort of Mrs. James Linda for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested €700 and now making €8,200 weekly, All thanks to her, wouldn’t have been easy during this lockdown she made me and my Family smile, Send her a DM and thank me later
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October 2021 by Jack L
I used Shane for selling my property a few months ago during pandemic. While I will say he did sell quick I cannot say it was sold for top dollar.Cons of using Shane:1. He was more concerned with selling fast and completely neglects client's needs.2. Pressures you to take the first offer and does not disclose any other offers. Lies about offers and withholds information.3. If this is your first time selling he will take advantage of any ignorance you have regarding the current market.4. Makes up funny lies to avoid doing things for your house or excuses for not picking up on your call/text.5. He is the owner so he acts like a boss. This is fine but it is applied to you at times so you feel like you are working for him and doing what he wants..... weird feeling.Pros of Shane:1. Sweet talker and knows what to say to you.2. Knowledge of market but may not disclose it honestly to you.3. Tries to sell the home at first offer to close fast. May work well for some people.I would not recommend him for first timers selling their property. I cannot comment on how he represents buyers but probably the same way as I mentioned. He is NOT the honest type but rather the get the job done as fast as possible type. Use him with caution if you must.
