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December 2023 by Kim Scott
went in for a check engine light diagnostics, came up as a purge valve repair. 2600$ later I got my car back, having gas tank dropped and new fuel pump assembly. never offered old parts to view, and according to Manual purge pump is on top of engine ????? maybe I'm just paranoid since I'm a senior woman
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December 2023 by J_ SQUAD
There customer service was very great everyone was very helpful they accommodated my needs and was just very well mannered
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October 2023 by Corey H.
They do good work and fast but you'll pay out the nose for it at this place. I only chose to come here because it was affiliated with AAA and thought since they were AAA affiliated and my AAA card is a good value for the money their repair shops must be too right??? Boy I was wrong. The labor here is about the same as a dealer if not more, they also want $165 just to look at something you already know is wrong. They don't take the $165 back out of the labor to fix it like most so they then do the repair for another $400 in labor. So about $565 in labor to remove 4 exhaust manifold bolts replace the manifold gasket and put 4 new bolts in is a bit excessive.
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October 2023 by Dee Marie
AAA came they sent me his telephone number because he was in the wrong location the communication is wonderful and said I needed to wait an hour he showed up 10 minutes later wonderful company!
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September 2023 by Ben P.
stay away from this place. they charged me 200 dollars for a diagnostic which didnt come out of thr repair price. something told me to walk out when i =heard that. after diagnostic they said they would need another 600 dollars for diagnostic. LOL. SCAM ARTISTS!!!!!
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July 2023 by Cheryl G.
First off no one is a 5 star anywhere these days !! So far so good on the Rouge repairs . Just as spendy as anywhere else and one gets what they pay for !! Honest up front customer service . No run around . Things explained well and backed up by a guarantee !! I like this place better than the Nissan dealership fir auto repair / maintenance!!
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July 2023 by Randall M.
Aa auto care has always been very professional from Smog testing to manager professionalism I have always been pleased with the care I received.
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June 2023 by Phyllis Irby
Good customer service, ridiculously overpriced on repairs. Take your vehicle to dealership or other auto repair business.
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June 2023 by Kerilyn Dillman
Highly trustworthy mechanics!
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May 2023 by Joan Failing
I was very impressed with the whole experience from the beginning with Mike in the front desk to Frendindo. They checked out my car and called to let me know what they found before doing any work. Great experience overall.
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May 2023 by Austen Ryan
Misdiagnosis, quoted over $2,100 for whole AC system. Which they insisted needed replaced because of blockages. I declined service and fond a new shop which fixed the leakage and replaced hoses, which fixed the problem. These guys are scammers which prey on people with little knowledge of cars.Service: Air conditioning
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April 2023 by David N.
I has a multi-point diagnostic on my whip and was told my battery failed. 8% charge. My dealership wanted $425 to install. I found a shop that had a deal on the battery/install, but not open on Saturday or Sunday? One of my GFs said to call AAA and get one installed at my home. Sure enough, a lovely women confirmed she was coming over in 10 minutes, installed the battery in 5 minutes, I paid about half of what my dealership quoted. The battery is made by Napa Parts and comes with three year warranty. Batteries from NAPA are excellent and highly rated on Consumer Reports. They can last long and are durable, thanks to their high-quality materials.The mechanic also advised me never to give a jumpstart on another vehicle. With newer cars, a jumpstart might short out my electrical system. Good to know!
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April 2023 by James Franco
This place will scam youService: General repairs & maintenance
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April 2023 by Karen Dolan
Worse customer service ever! We never saw them take our car into the shop to look at it but came out to tell us we needed a new engine. When we questioned them about it, they kicked us out of the shop. Be careful with these people. I don't think they can be trusted.
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March 2023 by Rose Edwards
Excellent customer service and great mechanics