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December 2023 by A Time
I've been using ALPHA MAILBOX, thee last few years, every time, I'm in TOWN! They now require me to sign up, for 3 months @ $50+. Even though, I've done business, twice before, w/ a month to month Mailbox rental, BEFORE. I actually FOUND, thee ONLY MONTH to MONTH Mailbox Store, in a BETTER AREA, then THIS PLACE! **POST EXPRESS! 4894 W. LONE MOUNTAIN ROAD @ N. DECATUR **($25.88 TOTAL for 1 MONTH!) I WILL ONLY, GO TO... POST EXPRESS, instead of THIS Mailbox Store, EVERY TIME! Besides it being thee 1, RIGHT NEXT TO ME, he ACTUALLY CARES!!! THANK U, ONCE AGAIN, POST EXPRESS, NOT Alpha Mailbox. YOU are NOT, thee ALPHA, ANYMORE!!! THIS is an EARLY GIFT, for YOU, ALL! Have a bbbbeautiful CHRISTMAS & Thee BEST NEW YEAR & BEYOND, !!!??
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February 2023 by Naomi
I love going to this place. Everyone is friendly and they provide great service. Little did they know going in there today that I was feeling sad because I have to have surgery and was not in the best mood. While I was waiting my fax this lovely lady brought in some lemons she grows at home and they offered me a lemon lol! Reminded me of the quote, “when life throws you lemons make lemonade.” We laughed about that. Just went in to fax papers and left feeling much better ❤️. Thank y’all so much for the laughs and great service.Naomi
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November 2022 by Justin M
The entire team at Alpha Mailbox are always super helpful, courteous and dedicated to providing exceptional service to their customers. They go the extra mile. I've always been served quickly, diligently and genuenly appreciate their assistance with my shipping and printing needs. A++
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October 2022 by Keith Thompson
Excellent service and friendly staff! Best place for mail service in the state!!
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April 2022 by LaJuana Clark
New owners are not as friendly as the previous owners. I have recieved services from here many of years for my business and recently had to close out my business as well as my box. The new owners were not understanding of the bill being 1 month or $20 past due. I had submitted a change of address so there was confusion as to why the box was even still open and he could not explain although the contract says after 30 days past due the box would be closed i even endured a late fee because it was over 30 days past due. He reminded me several times that I was past due and went on to say that many people don't pay thier bills because of laziness even in his own family. Long story I closed my box but he did not initially inform me of my key deposit of $15 so I went back and had him apply that to the past due balance and paid the $5 difference so that he wouldn't think that I was just being a person that doesn't understand the concept of paying bills. It's unfortunately difficult to do that considering some businesses never recieved resources during the pandemic. Before I left the owner advised me to keep my voice after having to stand up for myself in his presence and so here I am as a reminder that you must be careful of how you treat people in this season because you never know who you may be talking to. God bless America and welcome to the neighborhood
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April 2022 by Daniel Martinez
Excellent customer service. They always great you with a smile
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March 2022 by Nichol Leimetter
They’re helpful, friendly knowledgeable staff is available to help with so many ideas, questions and solutions to mailing and many other services they offer.
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October 2021 by Rita Delgrosso
Friendly clean fast pased
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October 2021 by Janine C.
I use Alpha mail for all packages I am mailing. They are kind, prompt and considerate. Good place to go!
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August 2021 by Author Ameka Roberts
Love this place.Everyone is so friendly and helpful.
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March 2021 by ERica Mcbee
Called to inquiry on services and prices . The woman who answered was very rude. Told me she had a line and she wasn’t able to assist at the moment .
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March 2021 by Cedric Morris
I got my fingerprints done here. They were fast and efficient.
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March 2021 by Frank Blocks
Great business and great customer service.
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March 2021 by Ill Wezee
Funny and courteous and oh-so genuine! Went for federal employment fingerprints and they took me earlier than my scheduled appointment. Class acts from start to finish. Please support them, they deserve it.
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March 2021 by T Phillips
Helpful staff and quick service.