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October 2025 by Vincent Hui
We're been coming to this branch for years. Lately the new tellers came in with attitude.
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October 2025 by Elite Painting LLC Aaron Emil
Zoe and Cece were so helpful and sweet!! Love this bank!! Always a great experience!!
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October 2025 by Rock Whitaker
The staff at America First Credit Union always helpful, friendly and professional. I will like to thank Zoe,Jules,Jannette,Elizabeth,Haley and CeCe😊
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October 2025 by Jenny Manuel
Zoe is AWESOME! Went over everything and came up with solutions.
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July 2025 by Desmond Spann
Just opened my account about 2 weeks ago and I got excellent service from Jules when I opened my personal account and line of credit and from Cece the manager when I opened my business account. They were both helpful and answered all my questions and gave me helpful advice. 100% recommend going to this branch.
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July 2025 by Dale Wall
The staff at the location is very attentive and delightful.
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July 2025 by Todd Johnson
Treated like we weren't what they were looking for as a customer. Really odd, but if the tellers there are the ones deciding based on appearances who can be a member of your credit union then pretty sure we don't want to join this credit union. Many other options out here to choose from. Snooty attitude.
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December 2024 by dave howe
Always great service very helpful
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May 2024 by Christine Stanish
I am VERY unhappy w/this Bank of America location. I have been cosigner of my mothers account for 20 years. She moved to this location and we had to use N Durango. After she passed I tried to open an additional account. Made an appointment, then was LIED to. Told I HAD to open through my phone. Could not do any other way. Which I did, and am sorry. Called main office and was told this was an awful mistake! I can NEVER get an answer to telephone. My mother has a sizable account. Can't wait to close and move to another bank!
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May 2024 by Lisbet Torres Manzano
Excellent service. Valerie helped me a lot, especially with my language and explained every detail to me. The team is very friendly and very professional.
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July 2023 by D Cassell
Bank hours are clearly posted 9-5 on Saturdays I came in to deposit cash Saturday 07/01/2023 15:00 (3PM), ATM was unavailable for the transaction so I walked to the counter to finish my transaction and the woman who was working was clearly going home for the day and closing it up told me the bank would be open again Monday and “sorry, the ATM’s just fill up”… it’s cool if you want to operate a branch with limited hours, but make it consistent.
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June 2023 by Charmed Amnesty
Go to any other branch. How do you put a sign up and not help people when they been waiting in line. This branch is the worst, I usually try to support women in power because we have to stick together but these women who work this location could care less about your time and they are extremely slow when helping other members. Going back to Tenaya!
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June 2023 by Moniesha Baylor
Very unprofessional very slow will have a line all over the store and not helpful at all … I was in line with four people for 30mins before they gotten to the next person
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April 2023 by Mr. Oi
Phone service:Unprofessional staffVerifying process is a joke.Asking questions about other people where they live even if the person is deceased or not !! ?Staff or managers( hear conversation audio if it recorded )
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March 2023 by Glenn M.
it had been years until I had confidence again in a financial institution. America First Credit Union is without a doubt an amazing credit union. They care for you and they help you and support from savings to financial credit rating assistance. I will never bank at a bank again.
