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December 2023 by Linda N.
The store has plenty of items, cards, wrapping paper and more to choose for a variety of occasions. The staff are friendly and helpful. Although the place can be busy, there is always precious and accessible pricing for all tastes. Although a bit far for some of us, it is worth the trip because I know they have what I need.
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December 2023 by Jen H.
Love this Hallmark - overdue review, since I have been a customer here for many years! So much so that I am a Platinum member, lol! I always find unique gifts for my family & friends here. I recently found two 2023 Christmas ornaments to uphold my family's tradition for our Xmas tree. Besides the unique gifts, this location is always spotless & organized. Most of the employees are professional & polite, except for one older female employee. I don't believe she has strong roots in customer service skills, based on her reply to customers as "um hum" after people thank her. It comes across as condescending, which she has no reason to be.
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December 2023 by Cheryl Petas
I typically do not post reviews. This is a first. The customer service I received at this location today was simply extraordinary … thanks solely to your representative OLIVIA. She was extremely helpful, very patient and really has a great customer focus. I plan on returning to this store again because of Olivia. Quite an asset!!
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November 2023 by Jane Robinson
One of my favorite outings is a trip to Hallmark; especially during the holidays! The associates are always helpful and cheerful. And the shopping is always amazing. Whether for me or a gift for someone else, I can always find great stuff.
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November 2023 by Vanessa Lawrence
I love the hallmark stores sometimes they have cute little novelty items that are very unique but comes at a heafty price.
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January 2023 by Kevin A.
Great Customer Service experience. Top notch service with a welcoming touch........ Highly recommend
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December 2022 by Steve McMullen
Had a card on hold. Was there and ready to go upon arrival. Pleased with the staff interaction as well. Very pleasant experience.
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December 2022 by Carolina Guerra Gamboa
Wish they had a bigger space. Its hard to locate things bc is too small and crowded, but everything they sell is wonderful. Owner/manager is the best
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October 2022 by Melinda Andrade
I'm giving 3 stars based on the atmosphere of the store only. The woman working this morning was rude (asian middle aged woman). I had an online order that was delivered to this location, and she treated me as if I didn't know what I was talking about.I proceeded to show her the confirmation emails for all items, she said she remembered my name and brought back one box. I told her there must be another box with the rest of the items and she then said that sometimes items are not available, even if it says they are. (?????? what?)I then asked her to look again for my items and she came back with the rest of my order. I'm not sure if she is lazy, ignorant or hates her job, but the unprofessional-ism with her was annoying. My 6 year old even said she was rude.I really hope she finds happiness in her life because I refuse to purchase anything from that location with a woman like that. However, the store itself was beautiful.
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September 2022 by Julia H.
I went into the store for the first time today excited to buy $500 worth of Amazon gift cards. From the very beginning the really old lady at the counter was being extremely passive aggressive, sarcastic and condescending. She was basically saying that no ones buys this much on gift-cards . She wanted to know what they were for and what I did for living. She was 100% profiling me because I am a young very attractive woman and I was paying cash . Yes! I couldn't believe that she was treating me this way and that all so shamelessly. I was truly discriminated against my age and gender. Awful!
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July 2022 by Dwayne Murray
Spectacular service! I was in a “bind” in that I had purchased my wife some gifts but I don’t wrap the gifts. The manager of the store came and wrapped the gifts for me!!!!! Put ribbons and bows! She is a real MVP and I am going to go here from now on to get cards for my family and friends!
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July 2022 by Harry Trelstad
Great place for stamp and gifts!!!
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July 2022 by Pat P.
I haven't been inside a Hallmark's shop in years. After looking around for about a minute, I felt lost looking for a retirement card and gift. Fortunately, the ladies there were extremely friendly and helpful and pointed me in the right direction. They removed the price tag and got it gift wrapped for me in seconds as I was paying so I would be ready to go.
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June 2022 by Margret C.
This isn't our regular visited store, but we were in the area, so maximizing our stops was important. (But I learned an important lesson.) There were three or four clerks there. Most of the staff is elderly. One was nice (not elderly), and told me about the other cards. There is a sneeze guard (plexi-glass) at the cashiers station. I gave the clerk three coupons, but she only scanned two of them (I only come to these specialty stores when I have my reward coupons). I didn't check it at the time of the transaction, but checked the receipt afterward, hours later. I didn't know where the JUST BECAUSE cards were; it would help if there was a large sign noting it. In the middle of the clerk ringing me up, she took me there, frazzled, I just chose something really quick. It really irked me, so I am writing about it. Since this is a platform, I'm using it.
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June 2022 by Miranda L.
No masks or distancing. While one staff member was friendly and helpful, another gave the stink eye to myself and another customer for wearing masks.
