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March 2024 by ashleigh eddings
If you are looking for a gym with no proper management then this is the place for you. Your cleaning staff shouldn't be answering questions about membership when that's what they were not hired for. The previous manager Jen was amazing and was always around and always helpful. But sadly this new "manager" melissa is not it. She doesn't like to be bothered when she is in her office because she's "busy", doing what? I'm not sure, the gym is also gross because she doesn't clean and they just fired their cleaning lady. So if you wanna waste money then this is the location for you.
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February 2024 by Andrew Valley
Do not sign up with this gym. They're very happy to sign you up and take your money every 2 weeks but when you decide to cancel it.......Goodluck. we had to go through corporate because Noone is ever at the gym during "staffed" hours and the phone never gets answered either. Please look at the other reviews before signing up for this gym. It'll save you alot of time wasted and money wasted. I'm sure nothing will come from this review but a copy and pasted apology.
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February 2024 by Peggie Hill
Was nice and clean just wish the hot water could be turned up more
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January 2024 by Micaela Espinosa
I was really looking forward to starting my new year off by joining this club but don't seem at all interested in new clients. I scheduled an appointment last Friday to join but none of the staff was there even though they confirmed the appointment and still can't even get any one on the phone. This terrible customer service.
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December 2023 by Jessica Ortega
Horrible place! There’s never any staff to help. To cancel your membership you literally have to jump over hoops because there’s never anyone in the office. The chick that’s there is completely useless. The gym stinks!!!!! Their equipment is old too.
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December 2023 by Yulissa Borroto Fuentes
Theres a personal trainer that trains and leaves a mess of equipment and never picks it up, its literally written on the board “please be respectful of others and put equipment back when finished”
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October 2023 by Stranger things Superfan
I love anytime fitness, but why is this particular location always putting up signs of what the members shouldn’t shouldn’t do? Meanwhile, everything is always broken in here today. The door alarm wasn’t stopping for about an hour, so I got to work out to a piercing shriek . And there’s a nail in the door lock how about stop making so many signs and fix the damn equipment
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October 2023 by Sexy Scherry
Horrible experience. One day I walked to cancel as I am a low income American. When I got there during STAFFED HOURS, no one was there. No manager, no worker. I waited and called repeatedly for an hour I believe. Sad excuse of an establishment. Horrible business model. I moved far away and they still charge me, saying I have to show up in person to cancel. I DID! check the cameras, you failed, your system failed. Fix this, cancel my membership and refund me and run a proper business.
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October 2023 by Lucifer TheGodKing
Canceled July 14th 2023. Sent a letter in August 14th. Still being charged twice a month. And haven't been refunded or contacted on this matter. Anytime Fitness business model sucks, they should be staffed 24 hours. And should not steal from your once loyal customers. I will never be a customer again at any ANYTIME FITNESS now and forever thanks to the experience of this location.
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August 2023 by Slay God
Never answer the phone. Does anyone even work here it seems i can’t get any service!
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June 2023 by Freddy Galvez
I love this gym before the new manager took over. Not military friendly at all! I called in April and told her that I was going on military leave and that I would like to temporarily cancel my membership until I came back. I explained that I did not have time to go in person to cancel my membership because I was called to service last minute and she wasn’t understanding at all. She said I would have to come in to the office to cancel my membership when clearly I couldn’t due to military . Basically said I couldn’t do anything and I was going to still be charged that I should have canceled ahead of time “clearly not familiar with how military works” . Loved this gym but won’t be going back anytime soon.
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May 2023 by Bolivar Diaz
Gym is always constantly clean and it’s a smaller gym that doesn’t get so packed, the manager Melissa is super friendly and keeps up with the members needs.
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April 2023 by Anthony Scolaro
Michelle is constantly at lunch, won't answer the phone and tells me to come back after her lunch break to sign up my friend. Stopped by 3-4 times and she's always at lunch, talking about how she has to clean stuff too. She's a piece of work...I finally up but moved out of state and can't get into my new/other Anytime. No one answers the phone or replies to emails from the owner of my new Anytime in Austin. Terrible management/ownership. Just want to cancel so I can switch to my new/local Anytime but we can't reach this location remotely.
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April 2023 by Tristan Hovenden
Worked out here once cause I happened to be in the area. Gym wasn’t overcrowded which was nice, but it wasn’t anything special
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April 2023 by Heather Mizelle
I was interested in joining this gym because it is near my house and I can use an anytime fitness when I travel. However, I have called and left messages and stopped by three times. No one has called me back and both times I stopped by the manager wouldn't see me because she was at lunch. This gym is an inconvenience, not a convenience. Her lunch time is much more important to her than giving good service to her patrons. I won't be joining this gym.
