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April 2024 by Cantekin Akkaya
Nice shopping
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April 2024 by Felix Krings
Visited Vegas as a German tourist therefore having the opportunity to experience Vision Pro first hand was amazing. Thanks Zach for taking the time to make this happen.
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April 2024 by deepak arokiaraj
Highly trained and experienced team to help you choose the best
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April 2024 by Natalia Pavon
It took us a while to make the trade since our mobile network service took a while to provide us with the eSIM, however, the staff was very patient and kind to us. Especially the manager of the premises
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April 2024 by Luciano Aquino
They don't keep the appointments they set themselves.
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March 2024 by Ron Gifford
Very helpful and friendly. Fixed a problem that I thought could not be solved
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March 2024 by Larry Venter
Good store. Great service!
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March 2024 by Joselyna Salamanca
I had an appointment at 2:40 for the Genius Bar, I went in earlier since I was already shopping at the forums to ask a question, Cesar rudely asked me if I had an appointment which I did, then dismissed me saying I was too early to be seen and he would see me later at 2:40. Effa was really nice and asked if I needed help, and yet again Cesar said he’d see me at 2:40, Effa ignored him and proceeded to help me answer questions and addressed my concerns instead of dismissing me, she did let me know it was busy and I came back for my appointment time, Cesar should learn how to be nice if he is in the customer service industry thank you to effa for all the help !
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March 2024 by Jacqueline Peterson
Jeff and Brittney at genius bar are amazing and helpful. Made us feel so welcome! Retain these employees!!!
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March 2024 by Bruno Caffa
Very varied.
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March 2024 by Tamara Lemus
All good
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February 2024 by DX Xy
Went in for the Vision Pro demo and was very impressed. Isaac (sp?) Was very knowledgeable, patient, and answered all questions.
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February 2024 by Steve Brzezinski
I was struggling with what started as an “assisted” online order which was to be picked up at the Apple Store in the forum shops in Caesar’s Palace. I went through a few iterations of this on the phone before being asked to go back to the same store for resolution.Once I was back in the store I was talked to by “Tony”, the store’s Senior Manager. He was very pleasant and helpful and everything worked out very well and to my satisfaction. Tony and his staff did a really good job “making things right.” Why not 5 stars? Because it shouldn’t have had to come to this in the first place.We have a saying in quality: “The next best thing to getting it right is making it right.” Tony and the gang did that very well and that’s what keeps customers coming back and being loyal. Thank you.
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February 2024 by Thomas Auer
Leon has been the most professional and efficient Apple technician I've ever worked with. Thank you Leon!
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February 2024 by joe wilson
Very bad experience coming here.i spoke with two people at this store, no help with my problem. Wouldn’t recommend coming to this store. (Zack was one of them)
